eHotelier

FEBRUARY 1, 2024

Service robots could solve many of the safety concerns felt to this day, but how are they perceived by customers?

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MEWS

FEBRUARY 1, 2024

What is a hotel key card? A hotel key card has a magnetic stripe, works with Near-Field Communication (NFC) technology, or is embedded with an RFID (Radio-Frequency Identification) chip. The aim is to simplify hotel room access , payments, information transfer, and coupon storage. Hotel key cards are an alternative to traditional keys, are generally safer and provide more convenience for guests.

Communication 130

Communication Information 130

Hotelogix

FEBRUARY 1, 2024

Independent hotels stand out in the bustling hospitality industry with their unique charm and personalized service. However, these quaint establishments often face towering challenges behind the scenes, particularly when managing and streamlining their daily operations. To deal with it, they need user-friendly hotel management software. Let's dive in to know more.

Guest Satisfaction 130

Guest Satisfaction Training Budgeting Demo 130

EATER

FEBRUARY 1, 2024

“Fruit bat,” “amaroulette,” “dirty dump.” The language developed behind the bar today has come a long way since the age of Jerry Thomas. Here, a non-exhaustive guide to the modern lexicon.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

eHotelier

FEBRUARY 1, 2024

“Putting the customer first” is one expression that has been around hospitality for a long time. However, now we enter an era of being “customer-obsessed”. This has become more than a trend and has turned into a key mindset that hoteliers must not be unaware of.

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eHotelier

FEBRUARY 1, 2024

Embodying a heady mix of no-filter landscapes, genuine hospitality, and fascinating contrast of preserved ancient culture and ultra-modern shine, Japan is as sensuous as it is enticing.

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Modern Restaurant Management

FEBRUARY 1, 2024

The restaurant sector is at an equilibrium in an era when convenience is key and customer preferences are continuously changing. Food delivery services have not only changed the way people eat, but they have also provided restaurant operators with both obstacles and possibilities. We dig into the tremendous impact of meal delivery services in this thought leadership essay, providing fresh insights, strategic ideas, and views targeted at enhancing the restaurant industry's grasp of this trans

Marketing 100

Marketing 100

eHotelier

FEBRUARY 1, 2024

Pioneering real estate developer Urasaya Property Co., Ltd has announced that pre-sales are now open for Urasaya Beachfront Residences, its eagerly-anticipated collection of luxurious pool villas nestled on the pure shores of Sichon, against a backdrop of the Khao Luang mountain range in Nakhon Si Thammarat province.

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Hotel Business

FEBRUARY 1, 2024

Gregg Wallis, senior editor, Hotel Business , talks with Robert Cole, CEO, Hospitality Ventures Management Group (HVMG), about the latest successes from the management company and how he chose a career in hospitality. The post HB on the Scene: Robert Cole on HVMG successes appeared first on hotelbusiness.com.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

FEBRUARY 1, 2024

HSMAI Europe, the European arm of the Hospitality Sales and Marketing Association International (HSMAI), sustainable revenue growth globally, has appointed experienced hospitality professional, Kostas Ioannidis, as its Sales Advisory Board Chair for 2024.

Marketing 130

Marketing 130

Hotel Business

FEBRUARY 1, 2024

According to the 2024 State of the Meetings Industry report from Knowland and ConferenceDirect , pricing continues to be an issue with 47% of meeting planners. The report reveals insights to help industry professionals understand what meeting planners and event managers expect and will prioritize in 2024. “Improvements in staffing and technology have enabled hotels to respond faster,” said Jeff Bzdawka, CEO, Knowland. “Twice as many planners are satisfied with venue responsiveness co

Pricing 109

Pricing Events Budgeting Presentation 109

eHotelier

FEBRUARY 1, 2024

Radisson Hotel Group provides meaningful career moments and advancement possibilities globally. As part of this ongoing commitment, the Group has launched several new career development tools and initiatives, including the Group’s first-ever Global Career Month.

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Hospitality Net

FEBRUARY 1, 2024

DoubleTree Suites by Hilton Orlando-Disney Springs Area has completed a multi-million-dollar renovation to its 236 all-suite property located at 2305 Hotel Plaza Boulevard, convenient to the Orlando International Airport, the Orange County Convention Center, and Orlando’s world-class theme parks.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

eHotelier

FEBRUARY 1, 2024

The first UNWTO Communication, Media and Tourism Training in Africa Workshop organized in collaboration with the Ministry of Tourism and Hospitality Industry of Zimbabwe and the Zimbabwe Tourism Authority (ZTA) was in the majestic Victoria Falls, from 13 to 15 November 2023 bringing together tourism professionals, journalists, media and communication specialists drawn from 20 countries in the Africa region.

Workshop 130

Workshop Communication Training 130

Hospitality Net

FEBRUARY 1, 2024

Hyatt Hotels Corporation (NYSE: H) today announced the opening of Secrets Playa Blanca Costa Mujeres, the latest Inclusive Collection, part of World of Hyatt resort to open in Mexico. The 507-room, adults-only resort further strengthens Hyatt’s leisure portfolio throughout the Mexican Caribbean, with continued growth expected throughout 2024.

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Hotel Business

FEBRUARY 1, 2024

Sports Hospitality Ventures LLC , the exclusive hotel and resorts licensee for the Sports Illustrated brand across North America and the Caribbean, and the Lagoon Development Company have formed a new joint venture to develop the Sports Illustrated Resort at Lago Mar in Texas City, TX. “This partnership blends the dynamic energy of sports with the exceptional hospitality of Texas, creating a haven in the heart of the Lone Star State,” said Uri Man, founder/CEO, Lagoon Development.

Resort Management 105

Resort Management Scheduling Catering 105

Hospitality Net

FEBRUARY 1, 2024

Minor Hotels, an international hotel owner, operator and investor with more than 540 hotels in 56 countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas, announces the continued expansion of its luxury Anantara brand in Oman with the upcoming development of a new resort in Bandar Al Khairan, Muscat. Located on the rugged Omani coast just 45 minutes from the capital, the new-build 121-key property is slated to launch in 2026.

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

STAAH

FEBRUARY 1, 2024

A professional kathak dancer and an avid traveller, Tanvi initially embarked on her career in pharmaceuticals, however She soon discovered her true passion – the hotel technology. Combining her love for the traditional south Indian dance, Tanvi is a devoted pet lover and wanderlust, she has found fulfilment in the dynamic world of hotel technology. A bit about Tanvi’s Career History Graduating as an Engineer in Computer Science and completing her Master’s in Business Administration, despit

Business Development 98

Business Development Training 98

Hospitality Net

FEBRUARY 1, 2024

Embodying a heady mix of no-filter landscapes, genuine hospitality, and fascinating contrast of preserved ancient culture and ultra-modern shine, Japan is as sensuous as it is enticing.

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Revenue Hub

FEBRUARY 1, 2024

Online reviews have an enormous impact on potential guests’ booking decisions. Negative hotel guest reviews significantly impact a property’s reputation and the likelihood a guest will book, or a happy guest will return. According to one study by Brightlocal , 94% of consumers said they avoid businesses with negative reviews. NB: This is an article from Fuel Travel Subscribe to our weekly newsletter and stay up to date And keeping your overall score high is important, with 57% of consumers only

Guest Satisfaction 97

Guest Satisfaction Communication Article Book 97

Hospitality Net

FEBRUARY 1, 2024

During the 44th edition of the International Tourism Trade Fair (FITUR 2024), held in Madrid, Spain, Grupo Puntacana announced the development of its next hotel project in Playa Serena Puntacana Resort, a unique proposal in ultra-luxury tourism.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

eHotelier

FEBRUARY 1, 2024

Lama Al Obaidli has been appointed as the assistant director of human resources at Hyatt Regency Riyadh Olaya.

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Hospitality Net

FEBRUARY 1, 2024

M/s Akama Hotel Ltd. a hotel development and investment company based in Nepal, today announces the signing of a franchise agreement with Wyndham Hotels & Resorts for a new hotel development under the midscale Ramada by Wyndham brand in Kathmandu, Nepal.

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EATER

FEBRUARY 1, 2024

Eater 12 things to buy for Valentine’s Day this year, chocolates not included This post originally appeared in the January 28, 2023 edition of Add to Cart, the weekly newsletter for people who like shopping (almost) as much as they love eating. Subscribe now. I have written before about my belief that Valentine’s Day is fun and should be celebrated, especially with dessert.

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Hospitality Net

FEBRUARY 1, 2024

Joe Viglietta, COO of Dimension Hospitality, an industry leader in hotel management, today announced that the Hilton Garden Inn (HGI) Nashville Downtown/Convention Center has joined Dimension’s growing portfolio of managed hotels.

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.