eHotelier
APRIL 17, 2024
The journey towards a guest-centric revenue management approach is multifaceted, involving a shift in strategies and a transformation in the tools and mindsets of those who implement them.
Hospitality Magazine
APRIL 17, 2024
Twelve months ago, our heads exploded when we tried ChatGPT. Now, AI is a workhorse for writing emails, social media posts, grant submissions, and analysing financials or customer reviews on Google. We’re all early adopters when something is so intensely useful. So what else is promising big changes for sales, cost control, and productivity? Self-service kiosks Stand in McDonald’s and notice how kiosks are part of the scenery for most customers.
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Modern Restaurant Management
APRIL 17, 2024
Eighty-one percent of diners said they would either stop going to a restaurant altogether or alter their dining hours to avoid prices surging during peak hours and 64 percent said they have a negative reaction to restaurants using surge and dynamic pricing, according to a HungerRush’s National Restaurant Price Surging Survey. “This is an alarming statistic for restaurant owners and operators, potentially leading to an increase in lost revenue or creating new peak hours,” Bill M
Hospitality Magazine
APRIL 17, 2024
Renowned flame-kissed establishment Burnt Ends is coming to Australia to host a two-day pop-up at Perth’s Indigo Oscar on 10 & 11 May. Burnt Ends Head Chef and Co-founder Dave Pynt will be on the pans at the Latin American-inspired restaurant in Cottesloe for three seatings across the two days. Guests will be able to book in for either a 10-course set dinner ($350pp) on the Friday and Saturday, or a 8-course lunch ($295) on the Saturday.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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eHotelier
APRIL 17, 2024
Hospitality America, a leading hotel development and management company, announces the opening of TownePlace Suites by Marriott Raleigh-Durham Airport / Morrisville in North Carolina. The new 112-suite hotel is built for travelers looking for a simple and friendly place where they can settle in, keep to their routines, and easily connect to Raleigh Durham International Airport and Raleighs Research Triangle area.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
APRIL 17, 2024
Leading hotel franchise Choice Hotels Asia-Pac is continuing to invest in expanding its portfolio, welcoming two new team members to its Investments & Development team to power the business’ growth agenda:
Hospitality Magazine
APRIL 17, 2024
The Henley is the first venue announcement from Crown Melbourne as the Southbank destination begins its redevelopment. Slated to open in 2024, the Mitchell & Eades-designed bar will take over from Rosetta, which is closing its doors on 18 May. “The announcement of The Henley at Crown Melbourne signifies the start of what is to come for Crown,” says Mike Volkert, Crown Melbourne CEO. “We are looking to create a portfolio of restaurants and bars that bring together the best culinar
eHotelier
APRIL 17, 2024
JW Marriott Mumbai Juhu is pleased to announce the promotion of Ms Nikita Ramchandani, as the Multi - Property Vice President for the Marriott International Mumbai Market. She will undertake this pivotal role while concurrently serving as the General Manager of JW Marriott Mumbai Juhu.
EATER
APRIL 17, 2024
Just a few years ago, brewers could reliably expect hundreds of enthusiasts to swarm their special releases. Today, beer whales—and their attendant hype—are few and far between.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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eHotelier
APRIL 17, 2024
IHG Hotels & Resorts (IHG) and NOVUM Hospitality announce a long-term agreement that will double IHG’s presence in Germany to more than 200 hotels in almost 100 cities through an exciting Holiday Inn – the niu brand collaboration and European debuts for IHG’s Garner and Candlewood Suites brands.
Lodging Magazine
APRIL 17, 2024
The meetings and events business continues to draw visitors from around the world to the most desired destinations. The path back seems smoother than ever for hoteliers who are getting their groove back. Indeed, the meetings industry continues to be an essential revenue driver for increasing profitability for hotels of almost any size. For meeting planners, however, the story may be a little different.
eHotelier
APRIL 17, 2024
Accor, the largest hotel operator in Australia, has once again been named as one of the best companies to work for in Australia, having been recognised as a 2024 5-Star Employer of Choice (500+ employees) by HRD Australia for the second consecutive year.
Lodging Magazine
APRIL 17, 2024
WASHINGTON—The volume of U.S. hotel rooms under construction grew year over year for the first time since June 2023, according to CoStar’s March 2024 data. U.S. Hotel PipelineMarch 2024 Percentage change from March 2023In construction: 156,525 rooms (up 1.5 percent)Final planning: 263,316 rooms (up 9.8 percent)Planning: 324,522 rooms (up 39.5 percent) “While the number of rooms in construction has grown, that figure remains below what was seen prior to the pandemic,” said Isaac Collazo, ST
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
eHotelier
APRIL 17, 2024
Nonius TV & Cast for Chromecast Gen4, a groundbreaking solution designed to breathe new life into older or less capable TVs, enhancing guest experiences without the significant investment of a complete technology renovation.
Hotel Business
APRIL 17, 2024
The global distribution system (GDS) continues to perform for independent accommodation providers with reservations up 34.5% in the past year and up 4.2% on 2019 pre-pandemic levels, according to the Independent Accommodation Insights Report from HotelREZ Hotels & Resorts. HotelREZ Hotels & Resorts, a hotel representation company, found thet GDS reservations have grown 51.2% vs. a decade ago (2014).
eHotelier
APRIL 17, 2024
IRIS, a global leader in digital ordering for the hospitality industry, today announces the integration of its F&B mobile ordering solution with Infrasys Cloud POS by Shiji. This strategic partnership will enrich the guest experience, save labour and increase ancillary revenue.
Hospitality Net
APRIL 17, 2024
Accor, a world-leading hospitality group, continues to evolve and strengthen its outstanding portfolio of brands in 2024, achieving key milestones while continuing to pioneer new and exciting experiences throughout its network. Over the course of its 57-year history, Accor has progressively shaped an industry-leading portfolio of 45+ hospitality brands, meeting the diverse needs and expectations of guests all around the world.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
eHotelier
APRIL 17, 2024
The freehold interest in the Pacific Hotel Brisbane has been sold to the Gold Coast based Singh Enterprises for $44.8 million.
Revenue Hub
APRIL 17, 2024
In the 1960s, Global Distribution Systems (GDS) revolutionized the hotel industry. In the 90s and 2000s, Online Travel Agencies (OTAs) forced hotels to adapt once again. Now, Artificial Intelligence (AI) is set to transform the way hotels manage revenue and stay competitive. NB: This is an article from LodgIQ , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Your legacy Revenue Management System (RMS) may have served you well in the past, but the old systems are
Hospitality Net
APRIL 17, 2024
Hospitality Financial and Technology Professionals (HFTP®), producers of Hospitality Industry Technology Exposition and Conference (HITEC®), has announced the eight outstanding startups participating in Entrepreneur 20X (E20X) Charlotte held on June 26, 2024 at HITEC Charlotte. Technologies being showcased in the HITEC 2024 cohort run the gamut of streamlining both back- and front-of-house operations, building guest profiles for enhanced stay experiences and strengthening property-vendor relatio
Revenue Hub
APRIL 17, 2024
Ah, the elusive weekdays – the underdog of hotel bookings. While weekends bask in the limelight of bustling activity, weekdays often languish in the shadows of low occupancy rates. NB: This is an article from Userguest , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date But fear not, for in the realm of hospitality, challenges are but opportunities in disguise!
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Hospitality Net
APRIL 17, 2024
Never in human history have we had access to as much data as we do today. In recent years, the tools and strategies we use to process and understand insights derived from this data have become one of the hottest commodities – and with good reason. Organizations are able to harness the power of data to gain a deeper understanding of their operations, customer behaviors, and market trends, unlocking competitive advantages.
Fast Casual
APRIL 17, 2024
A loyalty program has a positive impact by increasing customer frequency, improving customer retention, growing the average basket, and ensuring profitability. That profitability is possible because you are using data generated from the program to reward profitable behavior, anticipate customer needs, and increase efficient buying practices.
Hospitality Net
APRIL 17, 2024
I love seeing amazement in action. I was at the airport last week with a friend who accidentally spilled his soda. Within moments, an airport employee came over with a bucket and mop to clean up the spill. My friend apologized for making a mess, and the woman’s response surprised both of us. She said, My name is Laura, and it is my pleasure to clean up your spill.
SAS
APRIL 17, 2024
Just like Vegas and gambling, SAS pairs perfectly with data and AI and our audience at SAS Innovate agrees. SAS Innovate host and technical training consultant Dominique Weatherspoon welcomed attendees at the Aria in Las Vegas. Chief Technology Officer Bryan Harris dove into a few important topics including innovation inspired by [.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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