eHotelier
MAY 7, 2023
How do customers perceive and react to service failure and recovery measures in today’s complexly interlinked business environments? Here is crucial guidance for travel and events practitioners to ensure that customers are as satisfied as possible following service failure.
Revfine
MAY 7, 2023
Staffing issues are one of the main issues in the hospitality industry, and there are no quick or easy fixes for this problem. As hoteliers worldwide struggle to meet the rising guest demands despite reduced staff, it’s time to unveil some surprising truths about staff motivation. Keep reading to get some inspiring insights about hotel The post How to Solve Hotel Staff Shortages and Keep Teams Motivated appeared first on Revfine.com.
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eHotelier
MAY 7, 2023
Taking care of breakfast in various aspects means laying the foundations for significant increases in turnover and profits. Did you know? OTAs show “breakfast included” as a primary search filter for hotel guests. It’s not surprising that guests want to maximize their time and energy by enjoying breakfast within the hotel as it’s one less decision they.
Mary Gostelow
MAY 7, 2023
For a hotel habitué, where one was at momentous moments stays forever. In Girlahead’s case it was EQUINOX in Manchester VT for 911. Think of UK royalty. During Princess Diana’s funeral it was, after a long day of Hunter Valley wine tasting, munching a room service burger at FOUR SEASONS HOTEL SYDNEY (everyone on that connoisseur outing subsequently chose private dining, the server tactfully averting his eyes when presenting orders to guests who were all in floods of tears).
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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eHotelier
MAY 7, 2023
Further supporting recovery around the region, a majority of Asia Pacific’s key hotel markets surpassed their 2019 levels in gross operating profit per available room (GOPPAR), according to STR‘s March 2023 P&L data release.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
MAY 7, 2023
Tucked away on a gently sloping beach, just at the end of the iconic Croisette, Bijou Plage is an institution in Cannes. This summer, the legendary beach bar and restaurant joins the growing Experimental Group family.
STAAH
MAY 7, 2023
Airways Hotel sought a solution to modernise its inventory and booking management and saw a significant jump once it partnered with STAAH. Located minutes from the airport and city centre, Airways Hotel is an oasis of understated luxury in Papua New Guinea’s capital, Port Moresby. It is known for its exceptional service and passionate attention to detail.
eHotelier
MAY 7, 2023
Teranka Formentera opens for its first full season on 28th April. Set on the bohemian, Balearic island, the hotel enters the season under new ownership; Luxury Hotel Partners (LHP), umbrella brand behind the legendary Marbella Club and co-owners of Nobu Hotel Ibiza Bay. The boutique hideaway - a new venture for LHP and now a member of SLH - welcomes new garden dining, a rooftop lounge with spectacular island views, a curated selection of artwork and a unique wellbeing programme anchored in natur
eHotelier
MAY 7, 2023
Denise Flanders, General Manager of Hotel Bel-Air, has appointed Christophe Rull as executive pastry chef of Hotel Bel-Air. In this role, Rull is responsible for overseeing the pastry offerings at the iconic hotel, including in the Restaurant at Hotel Bel-Air, the popular Bar & Lounge, in-room dining, and banquets and events. Christophe is a French-born pastry chef with more than 20 years of experience.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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eHotelier
MAY 7, 2023
W Miami announce the appointment of Gonzalo Maggi Bescos as the new General Manager of the hotel. Gonzalo Maggi Bescos brings a wealth of experience and expertise to the position, having worked in the luxury hospitality industry for over 20 years in leadership roles across multiple continents, companies, and Marriott International brands.
eHotelier
MAY 7, 2023
U.S. hotel performance showed mixed results from the previous week but remained up year over year, according to STR‘s latest data through 29 April.
eHotelier
MAY 7, 2023
Australia’s accommodation industry conference Maximum Occupancy announced its first line-up of speakers.
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