eHotelier
NOVEMBER 1, 2023
A comprehensive guide to hotel mobile marketing: Part 2 - Insights Mobile marketing is not just a trend but a necessity. To succeed, optimize your web presence, engage guests on social platforms, and safeguard data.
Hospitality Magazine
NOVEMBER 1, 2023
Maybe Sammy co-founder and former creative director Andrea Gualdi has been appointed as Merivale’s new group beverage manager. In the role, Gualdi will oversee the development and execution of beverage offerings across Merivale’s 90+ venues that range from bars, restaurants, event spaces, and nightclubs. “Merivale’s commitment to pushing the boundaries in hospitality aligns perfectly with my own passion for creating unique and memorable drinks,” says Gualdi.
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eHotelier
NOVEMBER 1, 2023
Everyone is talking about guest loyalty and how it is key for any accommodation business. But how important it really is? And, is it something only certain areas of a hotel should care about?
Hospitality Magazine
NOVEMBER 1, 2023
The former operators of Upper East Side Bondi in Sydney have been hit with penalties totalling $164,635 for workplace breaches described as “extensive and deliberate” The Fair Work Ombudsman began investigating Upper East Side Bondi Pty Ltd years ago, issuing two compliance notices to the company and its director Julia Rose Gelonese in 2020 requiring the business to back-pay eight staff.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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Modern Restaurant Management
NOVEMBER 1, 2023
According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. The industry spends more than an established $2B for slip and fall-related injuries, and this number is rising by 10 percent each year, according to an NFSI study.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Hospitality Magazine
NOVEMBER 1, 2023
Solotel and Matt Moran have revealed Daniel Cooper as the new head chef at Chiswick Woollahra. Cooper comes from time spent across venues in the Hunter Valley and most recently as executive chef of St Kilda’s The Prince where he lead the team to a hat within two months of opening. “We couldn’t be more excited to welcome Daniel to the Chiswick family,” says Moran. “We couldn’t have found a better fit to lead Chiswick’s kitchen team.
eHotelier
NOVEMBER 1, 2023
‘Alohilani Resort Waikiki Beach, a modern oasis located steps from the sand with inspiring design from the Rockwell Group and rich Hawaiian cultural touches, announces the appointment of key team members. Rafael Torres has been appointed as General Manager and Jamie Choi has been named Director of Sales and Marketing.
Hospitality Magazine
NOVEMBER 1, 2023
American fast-casual juice chain Jamba will open its first store in Australia, with plans to roll out several locations thereafter. Franchisee Newford QSR Group is behind the local launch, and has also brought other US concepts to Australia including Cinnabon in Queensland. Jamba’s first storefront will be in Melbourne Central and is slated to open between mid and late November, with a second location planned for the Sunshine Coast also due to open this month. “Jamba is a brand that&
eHotelier
NOVEMBER 1, 2023
The International Society of Hospitality Consultants (ISHC), in partnership with the Hotel Investment Conference Asia Pacific (HICAP) awarded Vicky Jian, Project Director at Horwath HTL Singapore, with the Rising Star Award Asia Pacific during the HICAP event on 24 October 2023.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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Hospitality Magazine
NOVEMBER 1, 2023
Piccolina Gelateria Founder Sandra Foti launched her very first gelato collaboration with Scott Pickett in 2020. The duo created three Thai-inspired flavours: caramelised banana gelato with roasted peanuts and lemon sorbet infused with lemongrass; ginger and Thai basil gelato; and caramelised palm sugar gelato with palm sugar caramel and honeycomb. It was an experience that would spark the launch of The Piccolina Gelato Project.
eHotelier
NOVEMBER 1, 2023
In this phase of the campaigns, the creative content highlights Britain’s ‘wild coastlines,’ promoting seaside spots never more than a few hours away; ‘countryside adventures’, showing Britain’s diverse landscapes; and ‘vibrant cities’, telling the stories of its bustling cities and contemporary culture.
Hotel Business
NOVEMBER 1, 2023
Commonwealth Lodging Management LLC has added five new hotels in Virginia to its management portfolio in the past month. “We are excited to onboard several new owner clients and over 100 new associates at these hotels,” said Duane Gauthier, managing director, Commonwealth Lodging. “Our leadership team is committed to providing a uniquely positive work environment for our staff who deliver genuine hospitality to guests in our hotels.
eHotelier
NOVEMBER 1, 2023
IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, today announced that Katathani Collection has grown revenues across two of its resort properties by 15 percent with IDeaS G3 Revenue Management System (RMS.) Katathani Collection adopted IDeaS G3 RMS across two properties: Katathani Phuket Beach Resort and The Shore.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
Hotel Business
NOVEMBER 1, 2023
Americans are ready to travel for the holidays. For the third consecutive year, Deloitte explores travel intent ahead of the pivotal holiday season and the overall impact on the travel industry. According to this year’s report, “ 2023 Deloitte Holiday Travel Survey, ” concerns about health and travel delays are diminished as consumers across income groups map out trips to make this holiday season a memorable one.
eHotelier
NOVEMBER 1, 2023
As the World Travel & Tourism Council’s (WTTC) 23rd Global Summit kicked off in Kigali today, WTTC President & CEO Julia Simpson revealed that the global Travel & Tourism sector is making a robust comeback, bouncing back to the pre-pandemic vigour of 2019.
Lodging Magazine
NOVEMBER 1, 2023
A worldwide program that has thus far trained workers primarily from outside the United States to serve the hospitality industry was actually born here. As Saira Hospitality Founder and CEO Harsha L’Acqua told LODGING, her nonprofit that partners with hotels to create pop-up schools to train local communities for a career in hospitality grew out of her winning entrepreneurship competition entry when she was a graduate student at the Cornell Hotel School.
Hotel Business
NOVEMBER 1, 2023
The American Hotel & Lodging Association (AHLA) and IncentiFind have partnered to help the organization’s more than 30,000 members identify sustainability-related cost savings. IncentiFind, a green building incentive database, offers more than a half-million incentives, including tax credits, grants, fee waivers, rebates and bill credits. These credits support the implementation of green measures like energy efficiency, renewables, water conservation and more, which are all directed at
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
EATER
NOVEMBER 1, 2023
Dina Ávila/Eater The briny, earthy genius of a Thanksgiving stuffing studded with oysters When I got married and officially joined my husband’s family, there were a few welcome dining traditions I inherited: crispy soft-shell crab sandwiches on soft white bread, cold gin martinis with very little vermouth and exactly three olives, and, every Thanksgiving like clockwork, plump oysters in dressing.
Hospitality Net
NOVEMBER 1, 2023
Choice Hotels International, Inc. (NYSE: CHH), the challenger in the upscale segment, continues its growth, opening two Cambria Hotels in popular destinations this past October, and breaking ground on two others. The newly opened properties, located in Austin, TX, and Lake Placid, NY, join a collection of more than 60 open Cambria Hotels located around the country and an upscale portfolio of eight brands, including Radisson Blu, the Ascend Hotel Collection, Radisson and Radisson Individuals with
EATER
NOVEMBER 1, 2023
Atlanta has moved on from Michelin fever to processing a takedown of the city’s dining scene by the TikTok food critic
Revenue Hub
NOVEMBER 1, 2023
Value-added pricing, also known as value-based pricing, is a pricing strategy in which a hotel sets its prices based on what a customer believes the value of a room or service to be. NB: This is an article from SiteMinder , one of our Expert Partners It’s different from most other strategies, in that the price isn’t based on a tangible metric like supply and demand or cost (though cost must still be considered to ensure you’re generating profit, not just revenue ).
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
EATER
NOVEMBER 1, 2023
Sure, you could eat those candy bars as-is, but turning them into a glaze will definitely be more delicious. | Lara Sanmarti/Getty Images Because there’s nothing spookier than wasting those trick-or-treating sweets This post originally appeared in the October 30, 2023 edition of The Move , a place for Eater’s editors and writers to reveal their recommendations and pro dining tips — sometimes thoughtful, sometimes weird, but always someone’s go-to move.
Hospitality Net
NOVEMBER 1, 2023
Mitsis Group, Greece’s largest privately-owned hotel chain, is proudly launching its new brand identity, marking a significant milestone in its history. With a steadfast commitment to reinventing the travel experience, offering beyond all-inclusive services and an unwavering dedication to exceeding guest expectations, MITSIS is set to redefine modern luxury and hospitality.
Hotel Owner
NOVEMBER 1, 2023
The Signet Collection has announced the appointment of Gareth Thorpe as the new executive chef at its hotel in Rutland, The Barnsdale. In his new role, Thorpe will be in charge of culinary offerings served in 1770, The Orangery, The Rod Room and The Burley Bar. This comes as Thorpe has amassed a reputation for his menus and creative dishes in Rutland’s culinary scene.
Hospitality Net
NOVEMBER 1, 2023
In a move signaling its U.S. market expansion strategy, Parks Hospitality Holdings (PHH), a leading hospitality developer and hotel owner, today confirmed the acquisition of the strategically positioned Boston Park Plaza. Located at 50 Park Plaza in Boston’s central Back Bay neighborhood, the 1,060-key property will see the property transition to Hilton Boston Park Plaza as part of a post-acquisition rebranding initiative.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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