Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

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Pricing Catering Training Marketing 215

Horizon Hospitality

JANUARY 8, 2024

It’s no secret that the restaurant industry struggles to retain workers. Many restaurant owners have simply accepted this as a fact of life and figured out ways to cope with a revolving door of employees. However, the most competitive restaurateurs understand that creating staff loyalty is not only good for business but essential for growth. Here are eight ways restaurants can instill loyalty in teams and reduce turnover: Start on the Right Foot Keep Pay Competitive Celebrate Staff Achievements

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Scheduling Training 130

EATER

JANUARY 8, 2024

Claire McCracken The 20th century brought dinner parties to the masses, along with some truly unhinged entertaining advice People have gathered together for feasts and other food-centric celebrations since time immemorial, but until about the 20th century, the formal dinner party was largely reserved for royalty and those who could afford to feed lots of guests — and had enough servants to ensure that they were all appropriately taken care of.

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Housekeeping Book Magazine Reservations 126

Lodging Magazine

JANUARY 8, 2024

LODGING brings you the third installment of our three-part Ownership Series, providing owner perspectives on various hot topics and industry trends. We speak with Jai Motwani of Hotel Motel Inc. on development and guest service trends in the leisure market. Jai Motwani’s family roots in the South Florida hotel industry have served him well. Back in the 1980s, his father foresaw that the state was poised to become a world-class leisure destination and moved the family […] The post Working t

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Marketing Guest Services Magazine 117

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hospitality Net

JANUARY 8, 2024

Beyond Green, a global portfolio of planet Earth’s most sustainable hotels, resorts, and lodges, has joined 1% for the Planet, committing to donate 1% of the brand’s annual sales to support non-profit organizations focused on environmental issues.

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EATER

JANUARY 8, 2024

Cha Pornea If you want restaurant cooking in your own home, minus the Sternos and steam tables, you’re in luck Historically, there have been two options for dinner parties: You can DIY, or you can cater. The former allows you to impress your guests with your culinary skills (if you have them) but generally leaves you exhausted by the time the party actually starts.

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Catering Reservations Accounting Magazine 106

Hospitality Net

JANUARY 8, 2024

Hospitality Financial and Technology Professionals (HFTP®), producers of the Hospitality Industry Technology Exposition and Conference (HITEC®), is pleased to announce the industry experts that global exhibition powerhouse dmg events has put together to serve on the advisory council for HITEC Dubai 2024. Co-located with The Hotel Show Dubai, the event will be held 4-6 June 2024 at the Dubai World Trade Centre in Dubai, UAE. 2024 marks the fourth year that HFTP is co-producing HITEC with dmg.

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Events 105

Hotel Owner

JANUARY 8, 2024

Travelodge has today (8 January) exchanged contracts to acquire 66 Travelodge-branded hotels on a freehold and long leasehold basis from its largest landlord LXi REIT plc, for a combined sum of £210m. The portfolio includes hotels in London, in regional city centres such as Birmingham, Bath, Leeds, Liverpool, as well as in roadside locations. The transaction, which is expected to complete on 28 February, comes after Travelodge reported record-breaking Q3 financial results in November 2023, with

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Budgeting 98

Hospitality Net

JANUARY 8, 2024

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with enhancing the quality of in-room entertainment experiences at The Ashbrooke Hotel with the deployment of its GuestCast streaming solution. A luxury property located in Wisconsin that specializes in serving as an adults only retreat, The Ashbrooke Hotel with GuestCast is now able to ensure that visiting guests can seamlessly align content with their unique

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hotel Owner

JANUARY 8, 2024

Around £2bn of UK hotel transactions were recorded in 2023, according to new data from Knight Frank, though investment levels hit their lowest level since 2012. While Knight Frank found that Q4 was the strongest quarter of the year with £615m of deals, the rising cost of debt, elevated operational costs and a “widening mismatch” between buyer and seller price expectations contributed to an overall decline in investment activity over the year.

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Accounting Pricing Marketing 98

Hospitality Net

JANUARY 8, 2024

Shaner Hotel Group, LP, an award-winning international hotel owner and operator, has opened the Inn at Bellefield Residence Inn by Marriott International, a 136-room all-suite hotel. It is in the heart of New York’s Hudson Valley at Bellefield at Historic Hyde Park, a $1 billion hospitality, agritourism and residential attraction being developed.

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Hotel Owner

JANUARY 8, 2024

Less than a third of families in the UK are planning a UK city break in 2024, according to a survey from RSM UK. Alongside this, only 27% planned a longer staycation this year, down from 40% and 35% respectively last year. Overall, families are planning to take fewer holidays in 2024 with only of respondents 33% looking to take an overseas holiday, which is down from 37% last year.

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Pricing Book 98

Hospitality Net

JANUARY 8, 2024

What a way to start 2024…by digging up the now classic hotel ops debate of to clean or not to clean. By the title, it should be clear where we stand (especially for upscale or luxury hotels). Nevertheless, with labor issues omnipresent for hospitality – both supply and cost – this will always be an issue to decide.

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Housekeeping 98

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hotel Owner

JANUARY 8, 2024

RBH Hospitality Management has appointed Laura Taylor as director of sales and marketing manager ahead of the opening of the Holiday Inn Blackpool. Responsible for driving sales and marketing activity at the 144-bedroom hotel – which includes a Marco’s New York Italian restaurant – Taylor will support general manager, Mark Winter, to ensure the successful launch of the exciting new destination next year.

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Marketing Front of House Housekeeping Training 98

Hospitality Net

JANUARY 8, 2024

Thanks to technology, today’s hotel operators are breaking down departmental barriers and adopting a centralized database approach to have a game-changing impact on efficiency. This technology becomes even more transformative when coupled with two-way text messaging between hotel staff and guests. Such digitalization is revolutionizing how hotels manage guest information and communication, and it is leading to a remarkable enhancement in overall guest satisfaction.

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Communication Guest Satisfaction Information 97

Hotel Owner

JANUARY 8, 2024

Edinburgh’s Tynecastle Park has appointed a new Derek Paterson as hotel manager to lead the UK’s first club-owned and club operated hotel within a football stadium. Scottish Premiership football club, Heart of Midlothian, recently announced its plans to launch the 25-bedroom hotel and events space in the west of the city this winter. Paterson will lead an in-house team to manage the new Tynecastle Park Hotel, which is totally integrated within the main stand at Tynecastle Park.

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Hospitality Management Catering Events Marketing 98

Hospitality Net

JANUARY 8, 2024

In part one of the fictional “Fiona Scully’s Digital Dream: A Stay at The Hanson Hotel,” we explore the possibilities of a tech-enhanced hotel experience through Fiona’s eyes, from her initial frustration with outdated check-in processes to her imaginative envisioning of a seamless, digitalized future. This narrative illustrates Fiona’s personal experience and reflects a growing trend among travellers seeking efficient, personalized services.

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hotel Owner

JANUARY 8, 2024

Cheval Collection has appointed Taras Ettl to its development team, as the group pursues ambitious global growth plans. Ettl brings with him “extensive experience” in the Middle East, Africa and Asia, at a time when Cheval Collection has already established its first site in Dubai, with plans for further growth in the area and doubling its efforts in Europe.

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Hospitality Net

JANUARY 8, 2024

Dubai - Dubai-based Lokalee, an AI-powered content platform for hotels and holiday homes, today announced details on its latest successful round of investment, resulting in USD 5.6 million received in pre-series A funding. The injection of capital combined with Lokalee’s growth will further fuel the company’s accelerated product development efforts as well as its expansion into European markets.

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Marketing 96

Hotel Owner

JANUARY 8, 2024

Travelodge has secured a deal to acquire 66 Travelodge-branded hotels for £210m from its largest landlord, LXi REIT plc. The properties include locations in London, regional city centres like Birmingham and Leeds, as well as roadside locations. The acquisition aims to optimise Travelodge’s hotel portfolio and enhance its value, with plans to explore further freehold acquisitions.

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Pricing Book 95

Hospitality Net

JANUARY 8, 2024

Luxury ecolodge management company ENVI Lodges has entered a strategic partnership with Paris-based developer, Blue Ocean Capital France (BOCF), to build four high-end sustainable and experiential lodges in France.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

EATER

JANUARY 8, 2024

Janna Morton What’s more, it just may lead to a better party There’s a scene in an old episode of The Simpsons where Superintendent Chalmers arrives at Principal Skinner’s house, expecting a homemade meal. Skinner burned the ham he was meant to serve, and instead passes off a plate of Krusty Burgers as his own cooking, swearing up and down it’s an old family recipe for “steamed hams.

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Presentation Marketing 90

Hospitality Net

JANUARY 8, 2024

Leonardo Hotels has expanded its boutique NYX brand with the opening of NYX Hotel Dublin, which is the first of its kind in Ireland.

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EATER

JANUARY 8, 2024

Lille Allen/Eater The Plia chair is nice enough to keep out year-round but also easy to store away after your dinner guests leave If you live in a small space, you know that hosting guests can be a pain. Apartments have weird layouts, old homes have walls in strange places, and dedicated dining spaces are a vanishing commodity. Things get even more complicated when it comes time for everyone to eat a meal.

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Events Budgeting Marketing 84

STAAH

JANUARY 8, 2024

Booking.com and Expedia are the most popular OTAs in the region. Direct bookings via STAAH SwiftBook also in top 3. Auckland 9th Jan 2024: Global hotel technology giant, STAAH, has revealed the top online channels across its network of properties in Australia, New Zealand, and rest of Oceania region. Booking.com retained the top spot across the region as the most popular online booking platform.

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Book Travel and Tourism 81

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.