Wed.Mar 20, 2024

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Insider perspectives: Trends and insights from hotel operations and investments panels

eHotelier

Recently, I had the unique opportunity to delve into current dynamics in the world of hotel operations and investments through participation in panels at the Cayuga HospitalityConsultants annual meeting and the BizNow Hospitality Summit in Chicago.

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Surry Hills’ Bar Conte launches late-night trade

Hospitality Magazine

Sydney’s very own dedicated Negroni bar is now open later, with the venue launching extended trading hours Thursday to Saturday. Owner Raffaele Lombardi says the decision came about as a means to provide guests with more freedom and options, which is the norm in many global cities. “I split my time between Sydney and Italy and I’ve loved researching and exploring bars in Italy,” he says. “I wanted to bring these authentic experiences to Surry Hills. “I’m proud to offer a

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Transparency is key to a successful buyer/supplier relationship

eHotelier

In this feature series, GBTA’s Board of Directors share their views on topics that matter most to members, the industry and the way forward for business travel. Today’s guest author is GBTA Board member, Sue Spear, Sr. Manager, Travel and Fleet at Cengage Learning.

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Arthur and Jane restaurateurs head to The Shire

Hospitality Magazine

Tristan Rosier and Rebecca Fanning are gearing up to open a third Sydney restaurant, and this time, the pair are heading home. “It’s always been a dream of mine to open a restaurant where I grew up and we knew this was the perfect opportunity to make our first step into The Shire,” says Rosier. “We’ve been overwhelmed by the enthusiasm from the locals so far, and we’re looking forward to bringing our signature hospitality to the Gymea.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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PATA confident that Asia will play pivotal role in tourism growth in the Asia Pacific region

eHotelier

Following the release of the PATA Executive Summary Forecasts Report for the years 2024 to 2026 released earlier last month, the Pacific Asia Travel Association (PATA) today released a more comprehensive Asia Pacific Visitor Forecasts 2024-2026 report, taking a deeper dive into growth projections, focusing on the source market-destination pairs from 2024 to 2026 for each of the three Asia Pacific destination sub-regions.

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More Trending

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Radisson Hotel Group to debut Radisson RED Hotel in downtown Auckland

eHotelier

Radisson Hotel Group will introduce its first brand to Auckland, New Zealand with the playful and dynamic Radisson RED. Located in the heart of Queen Street, the purpose-built 322-key Radisson RED Auckland will offer a modern lifestyle experience to its guests and add to the cosmopolitan ambiance of New Zealand’s largest city.

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Bonnie’s arrives at Sydney’s Crossways Hotel

Hospitality Magazine

Casual eatery Bonnie’s has opened inside the Crossways Hotel in Sydney’s Strathfield South. The opening comes after extensive renovations of the 1930-built building located on the corner of Liverpool and Homebush roads. Bonnie’s is the work of The Laundy Hotel Group who are also behind Sydney establishments Watson’s Bay Boutique Hotel, Wolly Bay Hotel, and Woolwich Pier Hotel.

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Sanasaryan Han, a luxury collection hotel, Istanbul, debuts with distinct elegance

eHotelier

The Luxury Collection, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, today announces the opening of Sanasaryan Han, a Luxury Collection Hotel, Istanbul, situated in the heart of Istanbul’s historical peninsula. Istanbul, renowned as a captivating intersection of East and West, is a dynamic metropolis, home to historical landmarks, iconic monuments, and a rich culinary heritage.

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Brewmanity Beer Co. to open rooftop bar in South Melbourne

Hospitality Magazine

Brewmanity Beer Co. is set to open Melbourne’s first rooftop brewery bar this Friday. The three-storey venue will feature the Brewmanity Beer Co. range by Head Brewer Tim Miller alongside classic cocktails, spirits, and local wines. The ground floor of the venue will be home to the beer hall, where guests can see into the Brewmanity Beer Co. brewery and see the process behind the products.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Bobby Sweet appointed Commercial Director of Leisure Sales at Aurora Anguilla Resort & Golf Club

eHotelier

Aurora Anguilla Resort & Golf Club, a leading luxury Caribbean Resort, is proud to announce the appointment of Bobby Sweet as the new Commercial Director of Leisure Sales. With a distinguished career spanning over 24 years in the global luxury leisure and hospitality industry, Sweet brings a wealth of expertise and a proven track record of success to the new role.

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AI Marketing for Restaurants

Modern Restaurant Management

How can ChatGPT and other AI platforms be used to help restaurants? In this episode of the Making Dough Show, they discuss the ways AI can be used in restaurant management from crafting email marketing campaigns to creating seasonal menus,, social media content creation, inventory management, and competitor analysis, analyze customer feedback, and more.

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Guest satisfaction: 6 tactics to increase it in your property

eHotelier

Imagine a weary traveller stepping into your hotel, their excitement for their stay slowly deflating as they're met with disappointment.

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The Healing Power of ‘Speaking in Taco’

EATER

Carina Guevara Why TikToks filmed at the taco truck, the taqueria, or otherwise around food feel so much like home I spend a fair amount of time scrolling the depths of Latinx TikTok, and the subject of tacos is inevitably one of the subgenres that takes up much of my FYP. The first time I noticed Mario Lopez appearing in my feed — Lopez, who I still see as the muscly teen heartthrob who first flashed his sparkly dimples as A.C.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Andrew Rogers appointed General Manager at Ritz-Carlton New York, Central Park

eHotelier

The Ritz-Carlton New York, Central Park announce the appointment of Andrew Rogers as their new General Manager as of February 26, 2024.

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Blink Design Group Breathes New Life Into A Mesmerising Maldives Legend At Huvafen Fushi

Hospitality Net

Huvafen Fushi is an icon of the Maldives and an enchanted hideaway at North Male Atoll which required some fresh thinking and love to bring its 44 lavish above-water and beach bungalow dwellings up to date and into the future. BLINK founder and creative partner Clint Nagata says the challenge facing his team was a complete refresh of the resort’s interiors while staying true to the brand’s essence of sophisticated island chic and effortless style and ensuring the disruption to a very loyal clien

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Compass by Margaritaville plots expansion

Hotel Business

Following the opening this month in Naples, FL, Margaritaville plans to add two more properties this year for the brand’s Compass by Margaritaville collection of boutique hotels. Another is expected to open in 2025, with two hotels breaking ground this year. Compass Hotel Naples, the brand’s first conversion (formerly Staybridge Suites) and all-suite property with 119 suites on the West Coast of Florida features an outdoor pool experience, live entertainment, fire tables, multiple so

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How to Tailor Hotel Proposals to Specific Market Segments

Revenue Hub

Understanding market segmentation is crucial in the hotel industry for successful sales. It goes beyond categorizing guests; it’s about grasping their unique preferences and behaviors. This knowledge allows hotels to tailor their offerings, creating experiences that leave a lasting impression. NB: This is an article from Upmail Subscribe to our weekly newsletter and stay up to date The power of market segmentation is essential in proposal creation, where resonating with a specific audience can m

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Hampton by Hilton introduces new North American prototype

Hotel Business

Hampton by Hilton , the upper-midscale brand with 3,000 properties worldwide, has unveiled a new North American prototype and refreshed global brand identity. “With a legacy of leadership and performance spanning four decades, Hampton by Hilton continues to stand as a beacon of humanity, connecting people from around the globe and delivering a reliable and friendly stay in each one of our hotels,” said Shruti Gandhi Buckley, SVP/brand leader, Hampton by Hilton.

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Sanasaryan Han, A Luxury Collection Hotel, Opens in Istanbul

Hospitality Net

The Luxury Collection, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, today announces the opening of Sanasaryan Han, a Luxury Collection Hotel, Istanbul, situated in the heart of Istanbul’s historical peninsula. Istanbul, renowned as a captivating intersection of East and West, is a dynamic metropolis, home to historical landmarks, iconic monuments, and a rich culinary heritage.

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The Hourly Revolution: Maximise Revenue with Micro-Stays

Revenue Hub

Unlike the typical overnight or long-term stays, micro-stays offer guests the flexibility to book rooms for shorter durations, often ranging from a few hours to less than a day. NB: This is an article from eZee Absolute Subscribe to our weekly newsletter and stay up to date For example, consider a business traveller who has a few hours between flights or meetings.

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Deloitte: Assessing and addressing sustainability risks in the hospitality industry

Hospitality Net

The hospitality industry is facing growing pressure to address its environmental impact and promote sustainable practices. However, while sustainability is often viewed as an opportunity for businesses to improve their reputation and attract environmentally conscious customers, the potential risk of climate change and non-compliance with the growing sustainability agenda is not yet seen as critical.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Perfecting the Craft of High Converting Websites

Revenue Hub

In today’s digital age, a hotel’s online presence is often the first point of contact for potential guests. A well-designed and user-friendly website can significantly impact a guest’s decision-making process when choosing accommodations. NB: This is an article from Userguest , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date From showcasing your property’s unique features to facilitating seamless bookings, here are some best practices for designing a hotel websi

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Defining service excellence: Setting the highest standards of service in 2024

Hospitality Net

Once upon a time, in a land far, far away, there lived a time when excellent service was the hallmark of a luxury experience – one that was desired by the people and delivered by the best of companies. Today, it is an aspect of the service sector that has come to be expected by customers. Companies in the service industry have claimed their adherence to the words ‘service excellence’ since time immemorial.

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A Sausage, Rice, and Greens Soup Recipe Perfect for One

EATER

Photo illustration by Lille Allen; soup image by Emma Wartzman. Who says that soup needs to feed a crowd? We may have passed peak winter doldrums, but the blahness of March persists — and I’m still craving the dish that brings me the most nourishment, the most warmth, and the most comfort: soup. But making soup at this point? That’s a different story.

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McKinsey Insight: How the world’s best hotels deliver exceptional customer experience

Hospitality Net

Luxury hospitality begins with a signature property, but a well-situated, beautifully designed hotel is only a start. Stellar service, driven by devoted hotel staff, is what makes a great property come alive. As one general manager (GM) of a luxury hotel told us in an interview, “Our facility is our stage, and guests are paying for a performance.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.