Modern Restaurant Management

DECEMBER 20, 2023

In the dynamic and ever-evolving restaurant industry, culinary experiences are shaping customer preferences. After all, this business is all about people with customers at the forefront of decisions being made. In order to achieve long-term success and build essential brand credibility, restaurants must cultivate meaningful experiences and relationships to help drive growth and expansion.

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Reservations Marketing Information 197

eHotelier

DECEMBER 20, 2023

By working with heritage brands to create your hotel’s uniforms, you can connect the hotel brand to the story of the heritage brand, helping you both connect better with your ideal customers.

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MEWS

DECEMBER 20, 2023

Curious about what changes the new year will bring? Travellers' expectations evolve and so does hotel innovation. As we approach 2024, hotels of all sizes are starting to prepare for this new chapter.

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eHotelier

DECEMBER 20, 2023

UNWTO has continued to scale up its support for its Members across the Americas, with plans for a first Regional Office for the region advanced during an official visit to Brazil.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Lodging Magazine

DECEMBER 20, 2023

After years of building Hersha Hospitality Trust (HHT) into one of the most productive publicly traded REITs in the hospitality sector, Executive Chairman Jay Shah is poised to help complete one of the industry’s largest transactions in 2023. Having been at the helm of the company for some 17 years as CEO before stepping into the executive chairman role last year as his brother Neil Shah assumed the position of CEO, Shah reflected on the […] The post 2023 Person of the Year: Executive Chai

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Magazine 116

Hospitality Net

DECEMBER 20, 2023

Accor, a world-leading hospitality group, is pleased to introduce ’Novotel Living Bangkok Sukhumvit Legacy,’ a contemporary extended stay concept and forward-thinking extension of the Novotel brand, in the heart of Thailand’s capital. The new Novotel Living address is designed to meet the growing demand of life balance seekers in search of a home away from home while traveling, regardless of the duration of their stay.

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eHotelier

DECEMBER 20, 2023

Hyatt Hotels Corporation announced today the opening of Hotel Flüela Davos, marking the latest development in Hyatt’s portfolio growth in Europe, Africa and the Middle East, and the newest addition to The Unbound Collection by Hyatt brand. Hotel Flüela Davos joins three existing Hyatt hotels in Switzerland and signals Hyatt’s continued commitment to growing its luxury brands in sought-after destinations in Europe.

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Lodging Magazine

DECEMBER 20, 2023

NORTH BETHESDA, Maryland—Choice Hotels International, Inc. reached a brand milestone with the opening of its 100th Suburban Studios hotel, demonstrating its go-to-market growth strategy that has driven growth of 45 percent in 18 months. Since the relaunch of the Suburban Studios brand in 2022, inclusive of design and brand identity refresh, the brand has grown with five hotels opened in October and eight in November.

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eHotelier

DECEMBER 20, 2023

BWH Hotels today announced that its Board of Directors has elected Phil Payne as Board Chairperson for 2024. Payne, who previously served as Board Vice Chairperson, brings decades of hospitality experience and over 40 years of BWH Hotels ownership to his role as Chairperson.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hospitality Net

DECEMBER 20, 2023

Radisson Hotel Group ([link] is proud to announce the opening of Radisson Safari Hotel Hoedspruit, its first Safari hotel in Africa and 11th hotel in South Africa. Tucked between two renowned nature reserves, Kruger National Park and Blyde River Canyon, the hotel is located 2km outside of Hoedspruit in the heart of the grasslands in the Limpopo province and just 20 minutes from Eastgate Airport.Boasting majestic views of the Drakensberg mountains, the highest mountain range in Southern Africa, R

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Reservations 110

eHotelier

DECEMBER 20, 2023

VisitBritain has today, published its tourism forecast for 2024 showing an increase in inbound visits and spending overall to the UK compared to 2023 levels, although with varying rates of recovery and growth across its major inbound visitor markets.

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Hospitality Net

DECEMBER 20, 2023

The picturesque city of Cannes is now home to the very first Staybridge Suites property in France. Staybridge Suites Cannes Centre, represents the introduction of the all-suites hotel to the growing IHG Hotels & Resorts portfolio in France, welcoming guests looking for a more spacious or extended stay experience. It brings a touch of modernity and contemporary style to one of the Riviera’s most dynamic cities.

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eHotelier

DECEMBER 20, 2023

As a hotelier, one of your main concerns must be to ensure your guests have a seamless experience throughout their journey. This will reduce frustrations not only for them but also for you, because there will be less complaints and more positive reviews.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hospitality Net

DECEMBER 20, 2023

NEW ESTABLISHMENT OF THE ACCOR BRAND - IN ALLIANCE WITH ITS FRANCHISEE CONTINUUM HOTEL MANAGEMENT - LOCATED IN WHAT WILL BE THE LARGEST LOGISTIC CENTRE IN MADRID.

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Budgeting 114

eHotelier

DECEMBER 20, 2023

Sofitel Mumbai BKC, the elegant, luxury hotel in Mumbai's Bandra Kurla Complex, has appointed Nimesh Pandav as their new Front Office Manage

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EATER

DECEMBER 20, 2023

Lille Allen | Eater Once a rarity outside of Basque Country, the salty, spicy gilda is finding new fans across the globe A large, curved gourd snaked down the center of the snack table at a recent New York City event for the brand Birkenstock. The pintxos known as gildas poked out along the gourd’s length, each one skewering a pickled pepper, an anchovy, and an olive.

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Duetto Cloud

DECEMBER 20, 2023

Mid-scale and limited-service hotels find Open Pricing advantageous as it enhances efficiency and aligns seamlessly with the operational and resource limitations inherent in such establishments.

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Pricing 105

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Net

DECEMBER 20, 2023

Clear M&C Saatchi, the global growth strategy consultancy, releases their latest thought piece: the "Beyond Travel & Hospitality 2030" report. This publication marks the second installment in Clear’s future focused "Beyond" series, following the successful winter launch of "Beyond Retail 2030." "We’ve seen the Travel & Hospitality industry evolve quite rapidly over the last few years thanks to digital & tech innovation as well as consumer demand for new and differentiated experiences" says Rhond

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eHotelier

DECEMBER 20, 2023

Cloudbeds Strengthens Distribution Capabilities with Direct Integration to Hopper, a Leading Mobile-First Travel Agency

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Hospitality Net

DECEMBER 20, 2023

Accor, a world leading hospitality group, announces the signing of a cooperation agreement with the Georgian development company Mardi Holding to open a new Mercure on the Black Sea coast in Batumi, Georgia. The hotel will deliver the ultimate in customer service, wellness, gastronomy and leisure, as well as additional benefits thanks to the global loyalty program ALL - Accor Live Limitless.

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Customer Service 105

Hotel Owner

DECEMBER 20, 2023

AYA Hotels has secured its second purchase in Great Yarmouth this year, purchasing The Royal Hotel off a guide price of £1.2m. The 55-bedroom seafront hotel, situated along the Golden Mile, was marketed on behalf of Eulinkco International Corporation Limited. As well as 55 bedrooms, the Grade II listed hotel comprises a spacious bar and tearoom which can host 60 guests.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

DECEMBER 20, 2023

Hotels are constantly adapting to new trends and technologies to keep up with the changing needs and preferences of guests. This means that hoteliers and their teams must stay updated with the latest trends in hotel marketing to ensure that they remain relevant in the industry.

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Marketing 98

Hotel Owner

DECEMBER 20, 2023

Recent data from CoStar has found that the construction of hotels in the UK has slowed but is still being propped up by projects which were delayed by the pandemic. The UK currently has around 22,500 hotel rooms under construction and expected to enter the market by the end of 2026, with most due to open next year. However, Costar expects that once these delayed projects are completed the market will see a decline as there is a lack of confidence from investors.

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Hospitality Net

DECEMBER 20, 2023

If I asked 10 people who they thought could be planet Earth’s most customer-centric company, I bet a majority would have the same answer. I’ll share that company’s name at the end of this article. For now, you can guess.

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Hotel Owner

DECEMBER 20, 2023

UK property consultancy Allsop has postponed the auction of Newmarket’s Rutland Arms Hotel until the new year. The auction of the site, which is currently owned by Review Hotels, is “likely to be rescheduled for some time in the new year which will allow ample time for additional detailed information to be shared with potential bidders”. The 17th Century coaching inn features 46 rooms and is situated on the main Newmarket shopping street.

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.