Hospitality Magazine

SEPTEMBER 4, 2023

QT Sydney’s all-day eatery Parlour has been given a refresh by chef Sean Connolly who has chanelled all things “French avant garde” into the venue’s new chapter. Like many in the industry, the chef spent his early career learning foundational French cookery techniques, and the influential experience has been chanelled into the dishes seen on Parlour’s new menu, which is a collaborative effort with Head Chef Kenny Radegonde.

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Magazine 246

eHotelier

SEPTEMBER 4, 2023

It’s no coincidence that Mondrian Hong Kong’s Q4 2023 opening is perfectly timed to city’s revival. This new standard of hospitality is integral to a rebirth that dares the culturally-curious to pass it by. From the original MONDRIAN opened in the heart of Los Angeles, to properties in New York, Miami, London, Cannes, Doha and Seoul, the brand has always transformed and defined the neighbourhoods in which they are found through a commitment to creativity, art and the unexpected.

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Hospitality Magazine

SEPTEMBER 4, 2023

Culinary figure Guillaume Brahimi is the force behind The Waiting Room’s (TWR) new menu, which combines the chef’s French background with the creme de la creme of local produce. The Crown Sydney culinary ambassador’s creations are available seven days a week from 12pm-8pm, and chart everything from freshly shucked oysters with mignonette dressing to a charcuterie plate with cured meats sourced from Victor Churchill. “I’m excited to be able to collaborate with the TWR team

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eHotelier

SEPTEMBER 4, 2023

While there are initial costs associated with implementing a revenue management system, it’s important to recognize the significant potential for increased revenue, cost savings, and competitive advantages that such a system brings.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hospitality Magazine

SEPTEMBER 4, 2023

Melbourne’s much-loved food festival is heading across regional Victoria for a 10-day program from 10 to 19 November. The Melbourne Food & Wine Festival Regional Edition is set to hit destinations such as Gippsland, Yarra Valley, and Ballarat. Some of the highlights across the program include the Gippsland Seaside Weekend event, and the festival’s signature World’s Longest Lunches in the Yarra Valley and Ballarat.

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Hospitality Magazine

SEPTEMBER 4, 2023

Smoke at Barangaroo House have launched their latest cocktail experience Memory Vol 1. which features a line-up of nostalgia-inspired tipples. The eight cocktails take inspiration from childhood memories including eating oranges during half-time breaks in sport, chicken salt on fish and chips by the beach, corner shop milkshakes, and ice cream trucks.

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Magazine 130

eHotelier

SEPTEMBER 4, 2023

First Hospitality, national hotel operations and development company, assumed management and operations of the Lively Hotel in Oklahoma City, further advancing the company’s growth into larger urban city destinations.

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Horizon Hospitality

SEPTEMBER 4, 2023

What resources can you use to create an attention-grabbing resume? Having a friend or colleague proofread your resume is always a great idea. But when many large companies utilize technology to receive and screen resumes, wouldn’t it make the most sense to introduce your resume to cutting-edge technology first? Resume, meet ChatGPT! You don’t need to be a tech wiz to use this tool.

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Information Blog Hospitality Management 130

eHotelier

SEPTEMBER 4, 2023

Malin Selander has been recruited as new Communications Director for Scandic Hotels Group where she will be responsible for the company’s external and internal communication. Most recently, she was VP Communications at Telia Sweden.

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Communication 130

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hotel Owner

SEPTEMBER 4, 2023

Raffles London at The OWO is set to open its doors at the Old War Office building in Whitehall. The new hotel has been developed in partnership between the Hinduja Group and Accor and is the first location in the UK. The property features 120 guest rooms and suites, signature dining experiences by chef Mauro Colagreco, entertainment spaces including a grand ballroom, and an extensive spa in partnership with Guerlain and Pillar.

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Reservations 111

eHotelier

SEPTEMBER 4, 2023

The Datai Langkawi, which is celebrating its 30th anniversary this year, has announced the appointment of Stephane Duvacher as its new General Manager. Mr Duvacher’s appointment coincides with the completion of predecessor Arnaud Girodon’s move to his role as CEO of Datai Hotels and Resorts.

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Hotel Owner

SEPTEMBER 4, 2023

A 50-bedroom hotel located in Great Yarmouth has been sold to HH Hotels off of a guide price of £1.5m. The Comfort Hotel, formerly known as the Regency Dolphin, is a three-star 50-bedroom property with restaurant, bar, and the only accommodation with enclosed private gardens. Renowned for attracting an “array” of business and leisure guests, as well as hosting civil wedding ceremonies, it can hold up to 80 guests for a wedding breakfast and 120 in the evening.

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Pricing Marketing 105

eHotelier

SEPTEMBER 4, 2023

The countdown for TIME 2023 on the Island of the Gods began. “Indonesia’s most popular tourist destination, Bali, is “getting the honor” of hosting another prestigious international event”, said Ida Bagus Agung Partha Adnyana, Chairman of the Bali Tourism Board.

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Events 130

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hotel Owner

SEPTEMBER 4, 2023

INNSiDE Manchester, part of the Meliá Hotels International group, is the first hotel globally to undergo the inclusive guest safety excellence training course by Maiden Voyage, specialists in inclusive travel and safety. The Manchester team will lead the way in creating an environment where every guest feels welcome, respected, and valued throughout the duration of their stay.

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Hospitality Net

SEPTEMBER 4, 2023

This piece focuses on SDG 2, Zero hunger and more specifically on two targets which are "universal access to fresh and nutritious food" and "double the productivity and income of small scale food producers" (2.1 and 2.3). The achievements of the industry by 2030 envisioned by the students are the reduction of food waste in hotels worldwide by 85%, 95% local and organic food served in hotels and x2,2 agricultural productivity thanks to composting and training.

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Training 102

Hotel Owner

SEPTEMBER 4, 2023

Luxury goods boutique Hyde Park Fashion (HPF) has launched a residency at Four Seasons Hotel London at Ten Trinity Square as part of a new partnership. The residency marks the brand’s first ever luxury goods showroom located within a hotel setting, offering clients and collectors an extensive inventory of Hermès products, fine handbags and accessories, with the lavish and historic backdrop of the Four Seasons property.

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Revenue Hub

SEPTEMBER 4, 2023

Hotels are experiencing a major shift in traveler behaviour, including the most recent demands from guests. NB: This is an article from TravelBoom In our latest Leisure Travel Trends Study , we recognize the importance of loyalty programs for hotels. Just one year ago, less than half of leisure travelers surveyed indicated loyalty programs would influence their booking decisions.

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Article Book 100

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hotel Owner

SEPTEMBER 4, 2023

De Vere Latimer Estate, located in the Chess Valley in Buckinghamshire has unveiled the results of a £1m investment into its standalone event centres. Both The Waterhouse and The Mews spaces sit in the historic estate and, as well as the estate’s grand mansion, Latimer House. They are available for exclusive use with their own self-contained event spaces, restaurant and bedrooms.

Events 101

Events 101

Fast Casual

SEPTEMBER 4, 2023

District Taco, a fast casual Mexican restaurant brand, began a food cart in 2009. Now it’s a multi-unit restaurant franchise expanding its footprint in Virginia Beach and outer banks of North Carolina.

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Hospitality Net

SEPTEMBER 4, 2023

In the independent and boutique hospitality industry, entrepreneurs and professionals are increasingly recognizing the value of innovative design and outdoor experiences. This article delves into insights from industry experts who gathered at a recent BLLA conference, The Boutique Hotel Investment Conference by BLLA, to discuss the significance of starting small, embracing outdoor hospitality, and crafting extraordinary travel encounters.

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Article 97

Revenue Hub

SEPTEMBER 4, 2023

As a hotel marketer, you know that managing multiple communication channels to reach out to potential guests can be an overwhelming task. NB: This is an article from Bookboost With the ever-evolving digital landscape, it’s becoming increasingly difficult to keep up with the latest trends and ensure consistent brand messaging across all channels.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

SEPTEMBER 4, 2023

If you are measuring your marketing success today the same way you did last year, you are not providing the value that your external stakeholders and ownership expect and that your internal business partners, like sales and revenue strategy, deserve. It is not enough anymore to measure how many guest rooms are booked per dollar spent on your paid marketing.

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Marketing Book 97

SiteMinder

SEPTEMBER 4, 2023

Chatrium Hotels & Residences is a Thai hotel group born from a passion to distinctively mark the next chapter in the Asian hospitality experience. Bringing Thai warmth and charm to life, Chatrium offers guests a crafted culture, luxurious space and charismatic services. With eight hotels across the portfolio, guests throughout Thailand will have everything they need.

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Demo Guest Services Training Book 95

Hospitality Net

SEPTEMBER 4, 2023

World Cinema, the trusted provider of video, digital infrastructure, wireless connectivity, and professional services to guest-centric properties worldwide, announces a new brand identity as WorldVue®. Rooted in the company’s core values and vision, this rebranding is a pivotal step toward realizing its long-term strategic goals and enabling WorldVue to position itself as the most relevant, trusted advisor.

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Restaurant Den

SEPTEMBER 4, 2023

The preparedness level of your restaurant in handling a water crisis could be a matter not often given much thought. However, issues such as low water pressure, leaks, or inadequate hot water can significantly disrupt your daily operations. And, as you will know, being ready to face sudden challenges is essential to success in the […] The post Is Your Restaurant Prepared to Face a Water Crisis?

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.