Tue.Apr 16, 2024

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The 3 types and the implementation of training and development

eHotelier

There is a big need of constant training and development because the hospitality industry is evolving, therefore the employees need to be evolved too. Visionary leaders are the ones that usually initiate and follow up the implementation of these three types of training in order to achieve the company’s vision and values.

Training 278
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Understanding Hotel Occupancy Report

Soft Inn

In the world of managing hotels, one tool is essential which is the occupancy report. It helps you to see how well your hotel is doing and guides you in making smart decisions, especially when there is a lot of competition. In this article, I will talk about why occupancy reports are so important, explain the important numbers in them, and share some ideas to get more guests to stay at your hotel, so you can keep being successful even as things change in the hotel industry.

Article 162
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Vibe Hotel Melbourne transforms level 22 suites into rooftop bar

eHotelier

In a city known for its ubiquitous wine and cocktail bars, Fleet stands tall – not only as the tallest rooftop bar on Melbourne’s Flinders’ Street - but as one of a handful of venues leading the modern-day rum renaissance.

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Amex increases restaurant grant program

Hospitality Magazine

American Express has announced the expansion of its Backing International Small Restaurants grant program, with all foodservice venues in Melbourne now eligible, as well as those in Sydney. The program covers all food service venues, so pubs and bars with food service can apply for the grants as well as restaurants and cafés. Run in partnership with the International Downtown Association (IDA) Foundation and supported by Mainstreet Australia, small food service venue owners are invited to apply

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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IHG Hotels & Resorts’ newest midscale conversion brand Garner continues global expansion

eHotelier

IHG Hotels & Resorts (IHG) continues the growth of its newest midscale conversion brand Garner hotels, which is now available across IHG’s Europe, Middle East, Asia & Africa (EMEAA) region. This marks another milestone towards Garner reaching its goal of more than 500 hotels in the next 10 years, and 1,000 hotels over the next 20 years.

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More Trending

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George Georgousis appointed General Manager at Grace Hotel, Auberge Resorts Collection

eHotelier

Auberge Resorts Collection is delighted to announce the appointment of George Georgousis as General Manager of Grace Hotel, Auberge Resorts Collection, the brand’s first European property located on the Greek island of Santorini.

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For Dave Arnold, No Ordinary Gin & Tonic Will Suffice

EATER

The science-minded bartender found bubbly, crystalline perfection via force carbonation, distillation, clarification and more. (Don’t worry, he has an easy recipe, too.

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Grant Hart appointed Director of Sales at Fenway Hotel in Dunedin

eHotelier

Mainsail Lodging & Development is thrilled to announce the promotion of Grant Hart to Director of Sales at the company's historic Fenway Hotel in Dunedin, Florida. As Fenway's Director of Sales, Hart will handle training and supervision of the sales and event planning team to generate and execute meeting business in the corporate, government, sports, and social market segments.

Training 130
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Choice chooses Toast for two upscale brands

Hotel Business

Toast , the digital technology platform built for restaurants, has collaborated with Choice Hotels International to make its Toast for Hotel Restaurants technology a brand standard for two of Choice’s upscale brands, Cambria Hotels and Radisson. Cambria and Radisson will implement Toast technology as a brand standard by summer 2025 for Cambria and by the beginning of 2026 for Radisson properties.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Principal Real Estate closes exclusive Rome hotel investment opportunity

eHotelier

Principal Real Estate, the dedicated real estate investment team of Principal Asset Management, has partnered with GWM’s Italian Real Estate Special Situations (IRESS) II fund, through the acquisition of a stake in the Rome Cavour Hotel complex on behalf of a Separate Account Mandate. The complex, situated in the centre of the city, is attractively located close to iconic tourist attractions, including the Forum and the Colosseum, which are within 500m of the property.

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Cycas Hospitality Expands Into Ireland

Hospitality Net

Cycas Hospitality’s growth continues into 2024 following their landmark appointment to manage The Ormond Hotel in Dublin on behalf of the Ormond Group, a leading hospitality group from Southeast Asia. This will be Cycas Hospitality’s first property in Ireland and marks another significant step in their pan-European expansion.

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Radisson Hotel Group leads growth in Q1 2024 with focus on APAC and new markets

eHotelier

At this year’s International Hospitality Investment Forum (IHIF), Radisson Hotel Group announced its latest development update and continued growth strategy across the Group’s diverse portfolio of 10 leading brands. The Group’s current portfolio consists of more than 1,340 properties in 95+ countries, including Radisson Blu, the largest upper upscale brand in Europe for the 12th consecutive year, and Radisson, the fastest growing upscale brand in the industry in EMEA and South East Asia.

Marketing 130
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Enhancing Hospitality Excellence: The Vital Role of Device Monitoring

Lodging Magazine

In the dynamic world of the hospitality industry, where customer satisfaction reigns supreme, every detail counts. From the moment a guest steps foot into a hotel lobby to the final farewell at check-out, every interaction and service provided must be seamless and efficient. In this digital age, where technology is deeply integrated into every aspect of our lives, device monitoring emerges as a crucial tool for maintaining the highest standards of operational efficiency, sustainability, and [

Magazine 111
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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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GDS bookings rise for independent and boutique accommodation

eHotelier

The Global Distribution System (GDS) is continuing to perform for independent accommodation providers with reservations up 34.5% in the past year and up 4.2% on 2019 pre-pandemic levels, according to HotelREZ Hotels & Resorts’ Independent Accommodation Insights Report published today.

Book 130
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IHG Hotels & Resorts continues regional growth with Holiday Inn & Suites signing on Queensland’s stunning Sunshine Coast

Hospitality Net

IHG Hotels & Resorts (IHG) is delighted to announce the signing of the second Holiday Inn & Suites in Australasia, partnering for the first time with Felix Capital to open Holiday Inn & Suites Caloundra Sunshine Coast in early 2028.

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Cendyn boosts hoteliers’ search advertising campaigns with new Google integration

eHotelier

Cendyn, a global integrated hotel technology and services company, has announced the integration of its popular Digital Marketing Platform (DMP) with Google Search Ads.

Marketing 130
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Three tips to help hotels impress guests through innovation

Hotel Business

Upgrading your property’s entertainment technology can feel like an overwhelming and expensive task. But imagine an upgrade that doesn’t just entertain—it supports staff, delights guests, and drives loyalty. Elevate your property with these quick tips. Deliver an experience that builds valuable guest loyalty Today’s guests expect more from their in-room entertainment.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Nonius Voice: Expanding the Reach of Our Cloud-Native Voice Solution to 11 Countries

eHotelier

A step forward in driving Efficiency and Sustainability in Hospitality through Global Expansion of our Voice offer.

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ASSA ABLOY acquires Axxess Industries

Hospitality Net

ASSA ABLOY Global Solutions is announcing the acquisition of Axxess Industries Inc., a renowned innovator of electronics and smart technologies engineered for the needs of hotel and residential environments. Axxess’ solutions will be offered alongside the offerings of Vingcard, the main brand for ASSA ABLOY Global Solutions’ business area Hospitality, promoting wider access to the latest in enhanced security, guest convenience and cost-saving efficiency.

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Medellín’s Cafes and Farms Are Taking Back Colombian Coffee

EATER

Medellín’s bounty of coffee beans. | Pergamino After decades of exporting the best coffee, Medellín’s local brands and cafe owners are turning residents on to the world-renowned specialty beans in their backyard and paying it forward to farmers “En casa del herrero, azadón de palo.” In the blacksmith’s house, a wooden hoe. This popular saying in Colombia (which mirrors sayings elsewhere like “the shoemaker’s child always goes barefoot”) references the way specialists often forget to share their

Training 105
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AI or Not? Common Myths about AI In Hospitality Operations

Hospitality Net

As the hotel technology landscape rapidly evolves, the rise of Artificial Intelligence (AI) stands out as a beacon guiding us toward a more efficient, engaging future. As we navigate the realities of rising wages and the scarcity of skilled labor, my enthusiasm for AI’s potential within our industry is driven not just by professional curiosity but by a calculated optimism for its profound impact on our operations and, by extension, our bottom line and the guest experience.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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The 26 Essential Restaurants in Medellín, Colombia

EATER

Dishes at Sambombi Bistro Local. | Pamela Angel Pork jowl arepas and killer flan at an influential modern bistro, crab-stuffed pasta at a decades-old favorite, empanadas with shots of aguardiente at an old hacienda, and more of Medellín’s best meals There was a time when Paisas, people from northwest Colombia, had a reputation for conservative palates; outsiders assumed they ate only beans, rice, and meat.

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Radisson Hotel Group debuts in Odisha with opening of Pramod Lands End Resort, a member of Radisson Individuals

Hospitality Net

Capitalizing on the growing potential of hidden gems in India, Radisson Hotel Group is pleased to announce the opening of its first hotel in Gopalpur, Odisha - Pramod Lands End Resort, a member of Radisson Individuals.

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Surge in international arrivals sees Vietnamese hotels booked further ahead by 70%: SiteMinder

SiteMinder

New data from SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, reveals a 70% rise in the average booking lead time for hotels in Vietnam, following a sharp rise in international arrivals in 2023. The rise – which saw travellers book their stays, on average, 32 days ahead of check-in compared to 19 days in the prior year – is the result of changing booking behaviours among travellers and far surpasses the 20% rise averaged in hotel markets

Book 97
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DoubleTree by Hilton Manchester Piccadilly unveils sustainable makeover

Hospitality Net

DoubleTree by Hilton Manchester Piccadilly, which is managed by global hotel management company Valor Hospitality, has unveiled a full refurbishment of all 285 bedrooms as well as hotel corridors.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.