Modern Restaurant Management

JUNE 9, 2023

Business owners must know the risks and potential pitfalls involved in setting up a new restaurant so their investment is protected. They have to adhere to a set of common guidelines to ensure their business hits the ground running. Conduct Market Research Market research helps you define your business purpose. It allows entrepreneurs to gauge customer sentiment, demand, and potential competitors’ business models.

Document 163

Document Training Procurement Marketing 163

Boutique Hotel News

JUNE 9, 2023

US/UK: University-anchored hotel brand Graduate Hotels has launched a Victory Lap initiative whereby four graduates will travel across the portfolio and capture content. The four successful graduates that join the 2023 Victory Lap will be paid a salary of $20,000 to travel across the Graduate Hotels’ portfolio and capture content at each property and town.

Marketing 130

Marketing Events 130

Hospitality Net

JUNE 9, 2023

Emilien Dombele’s journey at EHL has exceeded his expectations with its international atmosphere and strong sense of community. With a diverse background and work experience in banking and the Swiss army, Emilien wanted to challenge himself and explore his passion for managing people. Emilien has formed deep connections with his fellow students, creating a vibrant student portrait that celebrates diversity and fosters personal growth.

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Boutique Hotel News

JUNE 9, 2023

Worldwide: Independent lifestyle hotel brand The Standard has revealed 14 global openings which would almost triple the group’s portfolio size over the next five years. The Standard is due to launch a property in Melbourne this year, followed by a hotel in Singapore in early 2024. Additional locations include Lisbon, Austin, Mexico, Brooklyn, Vancouver, Dublin, Vienna, Brussels, Khao Yai, Nashville and Pattaya.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hospitality Net

JUNE 9, 2023

Construction has officially started on Ottawa’s newest tourism and entertainment destination, the future Hard Rock Hotel & Casino Ottawa. A groundbreaking ceremony, with guests using Hard Rock’s legendary guitar-handled shovels, was held on June 6 at the Rideau Carleton Casino, Future Hard Rock where it will host the new state-of-the-art facility.

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Hotel Business

JUNE 9, 2023

Rebel Hotel Company (RHC) has assumed management of The Meridian Hotel Miami Beach. Located in the South of Fifth neighborhood in Miami’s Art Deco district, the 73-room boutique property is the company’s first hotel in Miami Beach. “We have strong roots in South Florida, and we are excited to expand our presence into Miami Beach with a hotel that will benefit and utilize our industry-changing capabilities,” said Brian Sparacino, president/CEO, Rebel Hotel Company.

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Hotel Owner

JUNE 9, 2023

Lydia Forte, group director of food and beverage at Rocco Forte Hotels, has recently joined the Gold Service Scholarship board of trustees. In her role, Forte will support existing trustees to help shape and direct the future of the industry’s only dedicated scholarship for front-of-house professionals. Forte joins founding chairman, Alastair Storey, alongside trustee and chair of judges, Edward Griffiths, and other trustees, Silvano Giraldin, Sergio Rebecchi, Thomas Kochs, Knut Wylde, Alessandr

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Front of House Events 105

Hospitality Net

JUNE 9, 2023

By the end of 2024, all 25hours Hotels are to receive a sustainability certification from an external institute. The course for this has been set since 2022 with various initiatives. For example, the hotel group cooperates with tree planting projects to contribute to the preservation of global biodiversity and to invest saved resources sensibly. New concepts in the food and beverage sector are aimed at increasing regional and organic offerings.

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Hotel Owner

JUNE 9, 2023

Despite ongoing global macroeconomic uncertainty, independent hotels in the UK have posted strong levels of recovery thus far in 2023, out-pacing 2022 performance indicators, according to the latest data from RoomRaccoon. RoomRaccoon monitored key performance metrics from over 2,000 rooms in boutique hotels, B&Bs and guesthouses across the region.

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Guest Satisfaction Marketing 104

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

EHL Insights

JUNE 9, 2023

A respectful and empowering work culture is essential to success, particularly in the hospitality sector. Oscar Postma, General Manager of Conrad, offers valuable insights into fostering such a culture in Singapore's growing hospitality industry. This article explores his proven strategies and firsthand experiences in building trust, effective communication, and promoting accountability.

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Accounting Communication Article 98

Hotel Owner

JUNE 9, 2023

SWG3, the owner of an independent music and arts venue in Glasgow, has launched an online consultation over “ambitious” new plans for the proposed SWG3 Hotel project at the site. A proposal of application notice was submitted to Glasgow City Council last month which signalled the group’s intent to submit an application for planning permission. The group said that opening online feedback is part of pre-application consultation before a planning application is submitted to Glasgow City Council th

Information 104

Information 104

Hospitality Net

JUNE 9, 2023

The 49th meeting of the UNWTO Regional Commission for the Middle East brought high-level delegations from 12 countries together at the Dead Sea, in the Hashemite Kingdom of Jordan, to assess the current state of tourism in the region and advance shared plans for its future.

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Hotel Owner

JUNE 9, 2023

Gifford House in Edinburgh has been put up for sale for the first time in 34 years for offers of around £1.2m. Gifford House is a guest house, awarded four-star Gold Guest House from Scottish Tourist Board, and has seven letting bedrooms, all ensuite, and a breakfast room. It also includes owner’s accommodation with a living room, two bedrooms, two bathrooms and has a private rear garden.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hospitality Net

JUNE 9, 2023

U.S. hotel demand declined year over year for the first time since February 2021, which if you recall, was the last month with a pre-pandemic comparable the prior year. Specifically, April 2023 demand was down 1.2% from last year, leaving occupancy at 64.4%.

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EATER

JUNE 9, 2023

Getty Images Long before they were the stars of tropical drinks or controversial pizzas, pineapples were the obsessively hoarded, perpetually pursued symbols of the elite Pray join us, gentle reader, for a quick spot of time travel. It’s the early 1700s, and you are a lady or lord attending a formal dinner at an English country estate. Dressed in voluminous skirts and petticoat or waistcoat and breeches, you sit at the dinner table to find yourself facing a mountain of melons and grapes, strawbe

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Book 97

Hospitality Net

JUNE 9, 2023

Greyfinch Chatham Inn - the nautical seaside oasis located in the charming small town of Chatham, Massachusetts - is pleased to unveil its property-wide renovation. Formerly known as the Chatham Highlander Village Inn, Greyfinch Chatham Inn has debuted with a new name; four new room categories designed for travelers of all sizes; enhanced and fenced-in outdoor spaces, perfect for families with small children and friends looking for an intimate setting; a private pool as an alternative to the bea

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EATER

JUNE 9, 2023

Panisse at Lavomatique in Vieux Nice. Nice is challenging Marseille to become the capital of chickpea fries, a classic snack along the southern French coast, as chefs find new ways to spice up the traditional street food Tucked in France’s Italianate southeastern nook, Nice passes the summer in a floaty haze. In the morning, colorful markets are piled high with fragrant locally grown produce, friendly pétanque matches break out in the afternoon sun, glasses of crisp pale-pink Provençal rosé slip

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Reservations Marketing 97

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Net

JUNE 9, 2023

This July, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali will complete its transformational journey, following over a year of renovations to its rooms, restaurants and other facilities.

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EATER

JUNE 9, 2023

Tips are always appreciated. | Daniel A. Varela/Miami Herald/Tribune News Service via Getty Images Yes to tips, no to hair touching Drag brunch is “just the most wonderful time,” says the drag queen Ritzy Bitz. As the host of a weekly event at the restaurant La Pulpería, Ritzy Bitz was a fixture of the New York City drag brunch scene before moving to Austin, Texas, because of the pandemic.

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Definition Events 96

Hospitality Net

JUNE 9, 2023

Hyatt Hotels Corporation (NYSE: H) today announced that as part of Hyatt’s strategic collaboration with German hospitality company Lindner Hotels AG, properties of the brands ‘Lindner Hotels & Resorts’ and ‘me and all hotels’ are joining World of Hyatt as part of the JdV by Hyatt collection and will become fully bookable on hyatt.com throughout June 2023.

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Revenue Hub

JUNE 9, 2023

Many questions are on the minds of hospitality leaders as they strategize new, creative ways to generate revenue. NB: This is an article from Amadeus While recovery has largely been driven by domestic, leisure travelers, groups and corporate bookings are starting to return. In the US alone, group meeting volume increased 30% in October 2021 over the previous month.

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Events Book Article Catering 92

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

JUNE 9, 2023

Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a management agreement with Grupo Murano for Hyatt Vivid Grand Island, an adults-only resort and Dreams Grand Island, a family-friendly 616-room luxury resort. Both properties are expected to open in Cancun, Mexico in early 2024 within the Inclusive Collection, part of World of Hyatt.

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Revenue Hub

JUNE 9, 2023

Online travel agencies, like Expedia and Booking.com, charge commissions as high as 15-30% per booking, which have a nasty way of eating into your hotel’s direct booking revenue. NB: This is an article from CartStack OTA commissions can be a necessary evil for keeping occupancy rates high, but there are ways to minimize their impact. Building a strategy to increase direct bookings can produce up to 30% more revenue, because you aren’t shelling out part of your sale to a third party.

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Book Pricing Reservations Article 87

Hospitality Net

JUNE 9, 2023

The American Hotel & Lodging Association (AHLA) and Questex announced today a new list of high-value speakers and impactful programming for The Hospitality Show (The Show). The Show is a bold, new hospitality operations and technology event to be held June 27-29 at The Venetian Resort Las Vegas.

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Events 96

EATER

JUNE 9, 2023

A growing group of distillers wants to bring the values and language that unified natural winemakers to the largely industrial world of spirits.

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.