Thu.Jun 29, 2023

article thumbnail

8 ways to boost direct conversions with an effective hotel website

eHotelier

Having a strong online presence is essential for the success of a business. A well-designed and optimized hotel website can significantly boost direct conversions. It can also help establish a direct connection with potential guests.

290
290
article thumbnail

Travel micro-moments in the hotel industry | Mews

MEWS

Travel micro-moments are at the center of a hospitality customer journey. Across all touchpoints, the goal should be to connect with your guests and deliver unforgettable experiences. You want to create individual moments worth capturing and find ways to build connections with guests during each stage of the guest journey.

130
130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

PowerGo to provide charging solutions for Radisson Hotel Group

eHotelier

PowerGo has partnered with Radisson Hotel Group, the international hotel chain with over 1,150 hotels in operation and under development to provide charging solutions at approximately 300 hotels across European countries in the coming years as part of Radisson Hotel Group’s Green Mobility Mindset initiative.

130
130
article thumbnail

What is Mews Multi-Property?

MEWS

The need to do more with less is a mantra we hear a lot in hospitality these days. And the need is only increasing as costs go up, hiring and retention continues to be a challenge, and more hotels fall victim to security breaches.

130
130
article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

article thumbnail

UNWTO welcomes members of the Americas to Ecuador

eHotelier

Tourism leaders from across the Americas committed to a more ethical, inclusive tourism as the sector bounces back to drive economic recovery across the region. The 68th meeting of the UNWTO Regional Commission for the Americas brought together high-level delegations from 20 countries.

130
130

More Trending

article thumbnail

Duetto reports increased adoption of Revenue Technology

eHotelier

Duetto, the hospitality industry’s #1 Revenue Management System (RMS), has reported an increase in hotel revenue tech investment in the first half of 2023, as hoteliers continue to look for ways to improve revenue and drive team efficiencies.

130
130
article thumbnail

The Best Guide for Commercial Ice Machines and Refrigeration for Restaurants and Bars

Modern Restaurant Management

Opening and running a restaurant isn’t always budget friendly. Most commercial restaurant equipment can run a business around 10k – 200k. Purchasing equipment outright might sound better in the moment, but over time with natural wear and tear, you will need repairs and professional cleanings. In most cases, repairs, and maintenance can start at $300 an hour not including the price of parts, delivery, and installation.

article thumbnail

York Beach Surf Club, a new coastal Surf Hotel, officially opens in York, Maine

eHotelier

Located on the coast of southern Maine, the York Beach Surf Club, a new 52-room family-owned resort deeply rooted in the history of northeast surfing culture and beach vacation hospitality, has officially opened its doors this month. Originally founded in 1963 as an organization for local surfers by York’s own Sonny Perkins, a surfer who was pivotal in the overall emergence of east coast surf culture and the first surfer in the state of Maine, it found new life when his son Taylor purchased the

130
130
article thumbnail

Raising the Table Stakes: Why Omnichannel Is More Important Than Ever in Hospitality

Modern Restaurant Management

There’s that word again: omnichannel. The word omnichannel has been buzzing since 2010, but at its core it’s all about guests. A restaurant omnichannel strategy puts the customer at the center of the dining experience. Now more than ever, customers have more opportunities to engage with restaurants across multiple channels. Why is omnichannel more important than ever?

article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

article thumbnail

Simon Mais has been appointed Chief Executive Officer at EOS Hospitality

eHotelier

EOS Hospitality is pleased to announce the appointment of Simon Mais as Chief Executive Officer. In this new roles, Mais will continue to define EOS Hospitality's strategic direction, manage overall operations, and not only expand but diversify the company's portfolio of unique and first-in-class assets. Veterans of the hospitality industry, Mais and Keiser have more than fifty years of combined experience in development, operations and management.

130
130
article thumbnail

Luton Hoo Hotel to be redeveloped as a Fairmont property

Hotel Owner

The owner of the Luton Hoo Hotel Arora Group has announced that the hotel will be developed under the Fairmont Hotels and Resorts brand. Prior to taking on the Fairmont flag, the hotel will undergo a multi-million-pound redevelopment over the next few years. Today the hotel stands a 5-star country house hotel boasting “exceptional facilities and offering luxurious yet relaxed service”.

105
105
article thumbnail

Dan Block has been promoted Senior Vice President of Operations at Hotel Equities Group, LLC

eHotelier

Hotel owner, operator and developer Hotel Equities ("HE") is delighted to announce the promotion of Dan Block to Senior Vice President of Operations. In this expanded role, Block will oversee a diverse, multi-branded portfolio of hotels across the United States, driving operational excellence and ensuring outstanding guest experiences. Block will report directly to HE's President of Hotel Operations, Al Smith.

130
130
article thumbnail

Coombe Abbey Hotel achieves Greengage accreditation

Hotel Owner

A 12-Century listed hotel in Coventry, Coombe Abbey, has achieved ‘Greengage ECOsmart’ accreditation for its efforts in adapting to become more environmentally friendly. This comes as No Ordinary Hospitality Management, which operates the hotel, has taken “extensive measures to fully embrace environmental sustainability”, and achieved the bronze award after a review of energy and water conservation, waste, recycling, and plastics.

article thumbnail

No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

article thumbnail

RoomRaccoon teams up with The Hotels Network to revolutionise hotel direct bookings!

eHotelier

The partnership with RoomRaccoon and The Hotels Network will empower independent hoteliers with advanced tools to engage and convert guests throughout the booking journey.

Book 130
article thumbnail

How is the cost of living crisis impacting travel trends?

Hotel Owner

I haven’t looked it up, but I’m pretty sure that before he became a writer, Dante worked in hospitality. How else could he have come up with the concept of nine circles of hell? Following on from Brexit, Covid and the impact of working from home, we now face the cost of living crisis. The beauty of this one is that it hits us twice – our operating costs have scaled up faster than the published rates of inflation.

article thumbnail

The Dorchester Rooftop returns for 2023

eHotelier

The Dorchester is delighted to announce the return of The Dorchester Rooftop opening Thursday June 29, with the 2023 pop-up inspired by a secret English garden.

130
130
article thumbnail

Staycity’s corporate business rebounds to pre-Covid levels

Hotel Owner

European aparthotel operator Staycity has announced its corporate business is now back to pre-pandemic levels, with like-for-like occupancies for Tuesday and Wednesday nights back to 2019 levels in the year to date. In June 2023, Tuesday and Wednesday room nights are showing a 10% increase compared with June 2019. In addition, the group’s managed business segment has seen a like-for-like rise of 93% on room nights (YTD).

Book 105
article thumbnail

Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

article thumbnail

HSMAI ROC Toronto: Leveraging AI To Create a Customer-centric Experience

Duetto Cloud

Once again, this year’s HSMAI ROC conference gave hoteliers the chance to discover the latest traveler trends in leisure, group, and business travel. From the growing demand for group experiences to the evolving needs of business travelers and the shift towards value-driven leisure trips, this year’s event, held in Toronto June 26-29, had plenty of talking points.

Events 104
article thumbnail

PPHE ups full-year guidance after strong H1

Hotel Owner

PPHE Hotel Group has upped its full-year guidance following a strong period of trading in H1, and now expects to deliver FY23 revenues of at least £400m and EBITDA of at least £120m. This is ahead of previous market consensus that predicted full-year revenues of between £352m and £370m, with an EBITDA range of £106.3m to £111m. Following a period of strong trading and momentum, the group also anticipates that H1 revenue will be in excess of £177m, against £155m in pre-Covid H1 2019, while REVPAR

Book 104
article thumbnail

Industry Professionals Celebrate 2023 HITEC Return to Toronto

Hospitality Net

The Hospitality Industry Technology Exposition and Conference (HITEC®) celebrated its return to Toronto hosting over 4,500 attendees at the Metro Toronto Convention Center from June 26-29. Produced by Hospitality Financial and Technology Professionals (HFTP®) for more than 50 years, the event showcases the industry’s latest technology innovations from over 325 exhibitors and provides a top-notch education program with dozens of specialty topic and general sessions.

Events 98
article thumbnail

Energy inaction keeps driving business costs, UKH warns

Hotel Owner

As food price inflation in hospitality increases again to almost 22% , UKHospitality is calling for measures that enable businesses to exit energy contracts fixed at the peak of the energy crisis With a recent survey showing that energy costs are up 80% year-on-year and almost half of businesses who signed a contract at the peak of the energy crisis fearing their business is at risk of failure, energy remains a key driver of inflation.

Pricing 100
article thumbnail

Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

article thumbnail

Happy holograms: students gauge potential of futuristic tech in hotels

Les Roches

Can holograms and blockchain improve the luxury hotel guest experience? That’s what Les Roches students aimed to find out during a recent Spark innovation project. In the upmarket hotel lobbies of the future, will we see guests being greeted by holograms at reception who guide them through the lobby, seamlessly take payments and deliver an entirely personalized experience?

article thumbnail

European accommodation barometer: summer 2023 edition

Hospitality Net

After two consecutive six-month periods of robust growth in occupancy and room rates, almost half of the European hoteliers anticipate 2023 to yield the highest revenue in the history of their establishment. At Booking.com, our success is defined by the success of our partner hotels, resorts, guest houses, B&B, vacation rentals, and all other travel lodgings imaginable.

98
article thumbnail

HB on the Scene: The Hospitality Show hosts inaugural conference

Hotel Business

The inaugural edition of the American Hotel & Lodging Association (AHLA)’s The Hospitality Show opened at The Venetian Las Vegas with a reported 3,500 attendees. During “The Demand Generation: Asking for Everything!” opening panel, moderated by Danielle Bozarth, senior partner, McKinsey, panelists Jay Caiafa, COO, The Americas, IHG Hotels & Resorts; Leslie D.

article thumbnail

SiteMinder, Meituan, Tourism Authority of Thailand Report 1-in-10 Travellers to Thailand Now From China

Hospitality Net

New figures from SiteMinder, Meituan and the Tourism Authority of Thailand (TAT) reveal that over 1.3 million of the 11 million-plus international travellers to Thailand have this year arrived from China. The figures, which suggest that Chinese travellers could be on track to constitute a projected one-fifth of all international travellers to Thailand by year’s end, were unveiled at the ‘Amazing Thailand Sailing with Meituan’ event in Bangkok.

article thumbnail

Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.