Mon.Oct 23, 2023

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Navigating new horizons: strategies for hotel sales teams to thrive in evolving markets

eHotelier

By understanding the needs of their target market, providing them with tailored services, and creating unique experiences for them, hotels can take advantage of these emerging trends and turn their property into an essential destination in the remote work movement.

Marketing 290
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The Star Brisbane announces Italian eatery Cucina Regina

Hospitality Magazine

Cucina Regina will open next year alongside an expected 50 new venues on The Star Brisbane’s riverfront terrace at Queen’s Wharf. It’s the third venue from The Star’s Cucina restaurant group which also hosts Sydney’s Cucina Porto and the Gold Coast’s Cucina Vivo. Cucina Regina will serve an authentic Italian offering with antipasto, wood-fire pizzas, and house-made pasta.

Magazine 246
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The Best Pre-Launch Marketing Strategy for Your Fine Dining Restaurant

Modern Restaurant Management

Launching a fine dining restaurant is an undoubtedly exciting venture, but it's not without its challenges. With the fierce competition in the food industry, a well-thought-out pre-launch marketing strategy is crucial to ensure your restaurant gets the attention it deserves. With 60 percent of new high-end restaurants failing within the first year, it’s clear that far too many budding restauranteurs are not pursuing the optimum marketing strategies.

Marketing 208
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Khanh Nguyen fronts Bentley Group’s new restaurant

Hospitality Magazine

The chef who spearheaded Sunda and Aru in Melbourne will officially move to Sydney to front The Bentley Group’s latest restaurant. Khanh Nguyen announced he had exited The Windsor Group back in July, and said he was “eager to script the unwritten pages that lie ahead” Now, his next move has been confirmed, with the culinary talent appointed executive chef of King Clarence, which is slated to open its doors in the CBD on 1 December.

Magazine 246
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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General Assembly concludes with clear vision for UNWTO and Tourism

eHotelier

Global tourism leaders have further advanced plans for a more ethical, diverse sector led by a growing UNWTO.

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More Trending

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Blue Whale Restaurant & Lounge expands hours for all-day dining

eHotelier

Blue Whale Restaurant & Lounge, San Francisco’s newest must-visit culinary destination, located at 2033 Union Street in the city’s vibrant Marina neighborhood, is now open for lunch starting at 11:30 a.m. Tuesday through Sunday. Michelin-starred chef Ho Chee Boon oversees the cuisine and the concept. Guests can enjoy an elevated take on relaxed dining with multiple dining areas, a private dining lounge, and a spacious backyard retreat.

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130
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Encouraging a culture of experimentation in a scale-up company

MEWS

Does your team have a safe space to fail? Here’s how and why experimentation can bring big benefits to your business.

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130
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The Omni Homestead, America’s first resort, completes $150+ million property-wide renovation

eHotelier

The Omni Homestead Resort is proud to celebrate its official Grand Reopening upon completion of the highly-anticipated $150+ million dollar property-wide renovation project. Nestled within the breathtaking Allegheny Mountains of southwestern Virginia and spanning more than 2,300 acres, America’s first resort is instantly recognizable by the lovingly restored tower that hovers above the treetops, just beyond the perfectly manicured golf courses, beckoning guests to experience the next chapter at

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130
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Disgraced Chef Mario Batali Teases a Comeback on Instagram

EATER

Scott Eisen/Getty Images He’s in his “virtual events” era, apparently After a nearly six-year social media hiatus, disgraced chef Mario Batali is officially back on Instagram. The chef made his comeback to the platform on October 21, complete with a slightly blurry photo of red-sauced pasta and a cryptic announcement: “Mario Batali virtual events coming soon.

Events 135
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Anam Group names three Senior Recruits amid post-pandemic surge

eHotelier

The Anam Group has appointed a resort manager and culinary director at its Cam Ranh resort and an executive assistant manager at its new Mui Ne property on the back of its “surprisingly strong” business performance post-COVID.

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Marriott’s Capuano Weighs in on Newest Brand, Industry Issues

Lodging Magazine

Marriott International continues to grow its brand portfolio and expand its reach through new initiatives, such as the recent launch of a new extended-stay flag and a newly forged licensing deal with MGM Resorts. Marriott President/CEO Anthony Capuano recently sat down with LODGING to discuss some of those developments, as well as key issues impacting the lodging industry as a whole.

Magazine 116
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Damon Page joins SH Hotels & Resorts as Area Managing Director for Asia-Pacific Region

eHotelier

SH Hotels & Resorts, the sustainable hotel brand management company that operates 1 Hotels, Baccarat Hotels, and Treehouse Hotels, today announced the appointment of Damon Page as Area Managing Director for its Asia-Pacific region, an area that is a focus of exponential growth for the company. Damon will oversee each brand’s development throughout the region starting with the 2024 opening of 1 Hotels & Homes Melbourne (277 guest rooms & 114 hotel-branded residences), which he will

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Looming Recession, Rising Occupancy, and Other Hospitality Trends

Lodging Magazine

The key to keeping your business at the top of your game is knowing your customers and the larger trends shaping the industry you’re in. In the case of hospitality, that means understanding what event planners and travelers are looking for from their venues, but it also means understanding how venues are being selected, how and where rooms are being booked, current rates, and more.

Magazine 111
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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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WTTC partners with GSTC to strengthen global hospitality standards

eHotelier

The World Travel & Tourism Council (WTTC) and the Global Sustainable Tourism Council (GSTC) have today announced a major new partnership, aligning to establish a structured framework for hotel sustainability, leading to GSTC Certification.

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Interview with Co-founder Daan De Bruijn of Bookboost

Revfine

In this article, we interview Bookboost co-founder Daan De Bruijn. Bookboost helps accommodation brands manage customer data in efficient and innovative ways. This includes boosting overall understanding of the information, workflow automation, and possibilities for personalization. Bookboost empowers a better understanding of data and how to use it to connect with guests.

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Hotel Benchmarking: Tips to Maximize RGI, ARI, and MPI

Revenue Hub

The distinction between a good hotel and a great one often hinges on the nuances of guest experience. NB: This is an article from Demand Calendar While KPIs like RGI, ARI, and MPI might seem like the jargon of a revenue manager, they are, in fact, the pulse-checkers, revealing whether a hotel truly offers an exceptional guest experience. The harmonious blend of strategic data and a passion for hospitality truly sets a hotel apart.

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Sofitel, MGallery & Emblems: Promising a Modern Luxury Hospitality Experience

Hospitality Net

The iconic Sofitel, MGallery & Emblems brands within Accor’s brand-led Luxury & Lifestyle division are part of the same entity, yet remain distinctly unique. The 240+ hotels in over than 60 countries strive to spark emotion through tailored, unforgettable guest experiences.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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What SiteMinder’s Changing Traveller Report reveals about those planning to stay with a hotel group or chain

SiteMinder

SiteMinder’s Changing Traveller Report 2023 shines a spotlight on the most critical challenges the accommodation industry is facing when it comes to satisfying guest expectations. The product of 10,000 traveller interviews across 12 markets globally, it’s the largest consumer research on accommodation conducted anywhere in the world. But what does the report specifically tell us about those planning to stay with a hotel group or chain on their next trip?

Book 99
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Splendid Hospitality appoints new MD of Hotels

Hotel Owner

Splendid Hospitality Group has appointed Andrew Kendrick as its new managing director of Hotels, responsible for overseeing the performance of all 24 hotels within its portfolio, whilst managing the central support services for all hotel businesses. Kendrick first joined Splendid in 2016 as regional operations manager, looking after a selection of Splendid’s hotels.

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HotelRunner participates in WTM London 2023

Hospitality Net

Renowned as one of the industry’s pivotal events, WTM London 2023 acts as a global nexus for the leisure travel community. This year, it is expected to draw over 35,000 professionals from 184 countries, providing a golden opportunity for the HotelRunner Team to turbocharge their growth initiatives.

Events 98
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Global Hotel Alliance sees FY23 YTD revenues hit $1.7bn

Hotel Owner

Global Hotel Alliance (GHA) has announced it is on track for a record year with total revenue 2023 YTD has hit $1.7bn (£1.39bn), which is 101% higher than in 2022 YTD. The GHA is an alliance of independent hotel brands, with 800 hotels across 40 brands in 100 countries. It said robust Q3 results are proving a major contributor to GHA’s 2023 gains, with hotel revenues 41% higher than in Q3 2022 and room nights up 31% year-on-year for Q3.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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The Modern Revenue Manager: 7 Keys to Success

Hospitality Net

The role of the revenue manager has become increasingly important in the competitive hospitality marketplace and more complex than ever. Revenue managers are tasked with maximizing revenue and profitability, balancing occupancy and pricing, developing effective competitive demand strategies, understanding evolving guest needs, and more. Meanwhile, ongoing staffing challenges add greater complexity to the role, with many revenue managers serving additional functions beyond the standard job descri

Pricing 98
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Eden Hotel Group celebrates first leadership training graduates

Hotel Owner

The Eden Hotel Group has celebrated the first graduates from its Thrive leadership academy. The academy launched last September and has delivered a series of training, projects and mentorships to staff at its hotels through a 12-month course. The course included face-to-face workshops on leadership and management, financial management, people engagement and motivation, marketing, health and safety and sustainability.

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Construction starts on a new 113-room Chiswick (West London) Travelodge hotel

Hospitality Net

This is the group’s fourth hotel currently being built in London. The other three new-build hotels are being constructed at the Kia Oval Cricket Ground, in Bermondsey and in Beckenham.

98
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IHG appoints new non-executive director

Hotel Owner

InterContinental Hotels Group has announced the appointment of Sir Ron Kalifa as its non-executive director, effective 1 January 2024. The appointment reflects IHG’s ongoing commitment to bring together a board of directors with a “diverse range of talent, expertise, skills and experience”. In his new role, Kalifa will serve on the audit committee and remuneration committee.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.