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Exploring the world of guest services: from definitions to job descriptions

Les Roches

Guest experience Guest experience includes all the interactions between guests and a business. It is shaped by the quality of guest services, the atmosphere of the business or venue and the overall level of customer care.

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Some Upsell Revenue is Better Than Others

Revenue Hub

The original transaction covers the real estate and operational costs of the room reservation. Any room product that can be sold over the original reservation is nearly 100% profit. Since these room attributes are, by definition, room product, ABS upsells are basically pure profit and pure NOI (net operating income).

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Guide To Enhance Guest Experience at Your Hotel

Hotelogix

The key to success in the ever-evolving hospitality industry lies in providing an exceptional guest experience. Thoughtfully put together by our marketing team, dives deep into the nuances of the guest experience, exploring its definition, journey, and the importance of enhancing it.

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Thoughtful Thursday: Market Insights by Booking.com

STAAH

2)Booking window visibility: Knowing the average booking window gives accommodation owners insights into the timing of reservations. 3)Identifying traveller type: Market insights enable hoteliers/accommodation providers to categorize guests based on various criteria such as family travellers, international tourists, business travellers, etc.

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Restaurant Table Management System: What You Need to Know

Synergy Suite

Efficiently managing your restaurant’s tables and reservations is a critical aspect that can significantly impact your overall success. A restaurant table management system is a digital platform that automates and centralizes the process of managing table reservations, waitlists, and seating arrangements.

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5G-Powered Hospitality Industry: A New Era in Guest Services

eZee Absolute

5G enables guests to stream high-definition videos, music, and more without interruptions. Imagine your guests being able to watch their favorite shows or movies in crystal clear quality, right from their hotel room. They can identify and address issues proactively, reducing downtime and ensuring guest satisfaction.

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What is Hotel Revenue Management?

Xotels

XOTELS – Revenue Management eBook In the first chapter of this eBook, we will go over the definition of what is revenue management in the hotel and hospitality industry. Article Summary: What is the Definition of Revenue Management? Why is Revenue Management Important to Hotels & Other Industries? Protect YOUR Brand!

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