Modern Restaurant Management

JANUARY 13, 2022

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. Be conscious of this when taking reservations. This rarely happens on its own.

Front of House 218

Front of House Training Customer Service Communication 218

Synergy Suite

MARCH 14, 2023

For any full-service or specialty restaurant business, front-of-house table management has to be one of the most important things to get right. Even before any customers walk through the door, ensuring a smooth, efficient, and easy process is of paramount importance to the overall customer experience.

Reservations 52

Reservations POS Systems Front of House Communication 52

7 Shifts

NOVEMBER 17, 2020

For example, if an employee isn't aware that they need to improve their customer service skills, then an evaluation form can be used to open a discussion about sharpening them. Feedback from customers about the employee: Does this person get compliments on comment cards, or have they been called out by angry customers in Yelp reviews?

Download 148

Download Scheduling Communication Accounting 148

Synergy Suite

APRIL 24, 2023

By reducing phone orders and manual entry, restaurant staff can focus more on food preparation and customer service. Additionally, online ordering systems enable restaurants to cater to a larger customer base, including busy individuals who prefer the convenience of ordering from their computers or mobile devices.

POS Systems 52

POS Systems Information Maintenance Pricing 52

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. For a comprehensive understanding of the definition of hospitality management , read our full article.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. For a comprehensive understanding of the definition of hospitality management , read our full article.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

SiteMinder

DECEMBER 7, 2023

Often, you can find YouTube videos that are quick and simple, either giving you a good general overview of an entire marketing plan or a concise definition and discussion of a particular topic. He examines ways you can be more efficient at the front desk and in the hotel room, so your guests are always satisfied and your reviews are enhanced.

Blog 59

Blog Travel and Tourism Events Download 59