InnQuest

JANUARY 23, 2023

A dedicated mobile app can enable express check-ins, keyless entries, and on-demand concierge services. Here are five tips to boost bookings all year long appeared first on Hotel property management software, PMS software | innQuest Software. Learn more about us here. The post Low on Direct Bookings?

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Book Reservations Concierge Blog 218

InnQuest

OCTOBER 17, 2023

They look for comfortable lodging, proximity to tourist attractions, curated recommendations from concierge services, and amenities like pools or spas. Utilizing appropriate tools and systems is essential in ensuring that guests can relax and rejuvenate after a day of exploration.

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InnQuest

OCTOBER 31, 2022

Unified Property Management System. A unifi ed property management system t hat helps automate everyday operations, streamline administrative functions, optimize online presence and manage communications at a hotel will play a key role in the overall success of a hotel business.

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Property Management Communication Book Information 221

Serviced Apartments

APRIL 11, 2023

Locale will handle property management, marketing, and guest services. The aparthotel also features fully equipped kitchens, in-unit washers and dryers, a 24-hour virtual concierge service and keyless self-check-in technology.

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Concierge Guest Services Property Management Marketing 52

Serviced Apartments

MAY 30, 2023

Millennium Talia Residences will be Deyaar’s second property in Al Furjan after Amalia Residences. It also marks Deyaar’s fourth property managed by Millennium Hotels & Resorts. Other properties include Millennium Atria Business Bay, Millennium Mont Rose at Dubai Science Park, and Millennium Al Barsha.

Concierge 52

Concierge Housekeeping Pricing Property Management 52

Hotel Owner

JUNE 30, 2023

Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience. Effective inventory management systems and supply chain partnerships also help streamline procurement processes, minimise waste, and ensure cost-effectiveness.

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Travel and Tourism Strategic Planning Procurement Concierge 105

Hotel Business

SEPTEMBER 28, 2023

In the near future, the Homes & Hideaways by World of Hyatt platform is expected to feature key existing DRM properties in top U.S. While every property will be unique, each is professionally managed by thoroughly vetted property management companies to enjoy a quality experience.

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Resort Management Procurement Concierge Housekeeping 99

Revenue Hub

AUGUST 1, 2023

It’s particularly cheap and simple to do if your property management system has a built-in website feature. Or, in the words of my Cloudbeds onboarding lead colleague Gabriel Fernandes Catanese : “every concierge is a cast member”. The resort’s website is like stepping into an adventure.

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Concierge Guest Services Article Book 98

Hotel Business

FEBRUARY 15, 2023

About three-quarters of the traveling public appears willing to pay more to stay in properties that offer these capabilities. The industry’s response to this immense pivot in video and content service demand has been uneven.

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Concierge Guest Satisfaction Maintenance Information 59

InnQuest

SEPTEMBER 13, 2022

Automated check-in and check-out kiosks, robot room service attendants and digital concierges are some of the ways that hotels are looking to cut costs and improve customer service. Property Management System s (PMSs) laid the foundations for automation in hotels, allowing you to reduce the human involvement for various process.

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Housekeeping Book Guest Satisfaction Information 130

Hotel Business

AUGUST 10, 2023

Guest Portal also adds a social aspect for guests to build and assign reservations to fellow travelers and a digital resource library for easy access to assets like property maps, brochures and waiver forms. Guest Services includes Guest Portal’s key functionality.

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Guest Services Book Reservations Concierge 52

SiteMinder

NOVEMBER 22, 2023

All of these apps are designed to deliver an instant concierge-style chat service to help customers plan and manage their everyday needs. Marriott has Mario welcoming guests, Hilton has Connie the concierge, and InterContinental has Dash transporting items between guests and staff. Property management A.I

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Travel and Tourism Concierge Book Valet Services 52

InnQuest

JUNE 8, 2023

Gone are those days when a friendly concierge staff was the peak of personalized service. The post The Impact of AI on the Hospitality Industry appeared first on Hotel property management software, PMS software | innQuest Software. Are you curious about the latest trends and impact of AI in the hospitality industry?

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Maintenance Guest Satisfaction Pricing Marketing 135

Les Roches

JULY 11, 2023

These will boost your chances of securing a hotel management job, as you’ll be able to demonstrate you have industry knowledge, can use software such as property management systems (PMS) and have hands-on experience of working as part of a team.

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Maintenance Concierge Communication Housekeeping 40

Les Roches

AUGUST 10, 2023

What are the different job roles in the hospitality industry? Hospitality is wonderfully varied.

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Travel and Tourism Front of House Back of House Hospitality Management 52

eZee Absolute

AUGUST 29, 2023

One such software your property needs is a cloud-based Property Management System (PMS). It enables seamless reservation management, guest check-ins, and check-outs, reducing wait times and ensuring a smooth flow of guests through the property. Let me get that for you.

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Housekeeping Training Guest Services Communication 91

eZee Absolute

NOVEMBER 16, 2022

The most important one is its integration with your property management system through which it works in sync with your overall hotel data. Even if you have a dedicated concierge, a guest would want to check-in at the earliest. So if your hotel is stuck in managing the waiting lines, then the kiosk is your way out.

Front Desk Operations 52

Front Desk Operations Guest Satisfaction Blog Property Management 52

SiteMinder

OCTOBER 11, 2022

Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. Reservations agent.

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Front of House Housekeeping Maintenance Back of House 59

Hotelogix

OCTOBER 18, 2023

Integration Capabilities: Many POS systems can be integrated with other hotel management systems, such as Property Management Systems (PMS) and Customer Relationship Management (CRM) platforms. They are ideal for quick check-ins, room service orders, and concierge services in smaller establishments.

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POS Systems Guest Satisfaction Training Front of House 130

InnQuest

MARCH 1, 2023

Offer guests greater power over their visit Self-service alternatives like digital check-in, cellular concierge solution, and self-checkout allow visitors to serve themselves instead of standing in line. Use chatbots, virtual directories, or FAQs to give speedy answers to frequently asked questions.

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Communication Reservations Book Information 219

Hotel Business

JUNE 21, 2023

has released the next generation of its Nomadix Cloud platform, giving partners and property managers more visibility and management capabilities for their Nomadix solutions. Nomadix Inc​.

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Concierge Property Management Scheduling Marketing 59

Hotelogix

NOVEMBER 12, 2023

It is a good idea to have a concierge, or at least specialized staff, who can provide recommendations to guests on places to dine, areas that they might want to visit, and interesting things they could do in the city. Simplifying this process will give them a better impression of their experience.

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Reservations Book Concierge Information 130

SiteMinder

APRIL 11, 2024

How to advertise your Airbnb listings Advertising Airbnb listings , especially for hotel owners and operators with multiple properties or those managing medium-sized groups and chains, requires a strategic and organised approach. Include images of the personalised guest services and amenities.

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Book Pricing Marketing Information 98