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Low on Direct Bookings? Here are five tips to boost bookings all year long

InnQuest

However, you can still implement strategies to increase direct bookings and create a better bottom line for your property. Direct bookings are reservations made directly with the hotel rather than through a third-party online travel agency (OTA). In this blog, we have compiled five tips to boost direct bookings.

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Everything You Need To Know About Hotel Operations Management

InnQuest

It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services. This includes property management systems (PMS), online booking platforms , customer relationship management (CRM) tools and energy management systems to streamline operations and enhance guest experiences.

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Navigating operational challenges in the hospitality industry

Hotel Owner

Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience. Effective inventory management systems and supply chain partnerships also help streamline procurement processes, minimise waste, and ensure cost-effectiveness.

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UrVenue debuts PXMS product suite at Fairmont Banff Springs

Hotel Business

Guest Portal gives guests a personalized, self-service interface for easy exploration and booking of property experiences and management of their itineraries. This employee-facing product empowers front desk, concierge and call center employees to book experiences and manage itineraries on behalf of guests.

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Hotel booking engine comparison: Chart to compare

SiteMinder

Think Reservations Focus on independent hotels: Caters to the needs of independent properties with features for managing reservations and guest communication. Concierge service integration: Offer guests the ability to book spa appointments, dining reservations, and other amenities directly through the booking engine.

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Automation in the Hotel and Motel World

InnQuest

Automated check-in and check-out kiosks, robot room service attendants and digital concierges are some of the ways that hotels are looking to cut costs and improve customer service. Property Management System s (PMSs) laid the foundations for automation in hotels, allowing you to reduce the human involvement for various process.

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New video strategies and technologies define next generation of hotel experience

Hotel Business

About three-quarters of the traveling public appears willing to pay more to stay in properties that offer these capabilities. The industry’s response to this immense pivot in video and content service demand has been uneven.