Revenue Hub

OCTOBER 17, 2023

Offering diverse dining options, themed events, and unique culinary experiences helps attract guests and drive F&B sales. Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours.

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Hotel Owner

MARCH 21, 2024

With event spaces, leisure facilities, and an art gallery showcasing works from emerging artists, the hotel promises a vibrant cultural experience. Padraig Casey, head concierge at Killarney Park Hotel, has assumed the presidency of Les Clefs d’Or Ireland.

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Smart Brief Hospitality

MARCH 10, 2024

Because of this, hospitality companies quickly rallied to add mobile check-in and room keys, guest communications via text messaging, AI-powered concierge services, specialized and automated cleaning, and more. What are you most excited about for this year’s HITEC event? Register to attend HITEC , June 24-27 in Charlotte, N.C.

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Revenue Hub

FEBRUARY 8, 2024

Achieve exceptional client experiences by enhancing your customer journey, actively pursue and promote sustainability initiatives, deliver seamless customer experiences, and consider expanding your venue’s customer base with hosted events. Enhance the guest experience with customization The guest experience begins well before check-in.

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Hotel Business

DECEMBER 6, 2023

The Josie offers boutique accommodations with 106 guestrooms and suites, complemented by ski concierge services, fire pits and fitness facilities. of flexible indoor and outdoor meeting and event space. The hotel is also equipped with more than 8,000 sq.

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Mary Gostelow

APRIL 22, 2024

He recently headed to Mexico City’s most powerful art event, where he hosted the top 50 Mexican art collectors to a lunch that undoubtedly whetted 50 appetites to rush to New York to try The Mark. The Mark’s the closest hotel to the event and many of its 150 rooms are taken by attendees.

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eZee Absolute

OCTOBER 16, 2023

Offering diverse dining options, themed events, and unique culinary experiences helps attract guests and drive F&B sales. Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours.

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Concierge Events Book Catering 59

Boutique Hotel News

JANUARY 31, 2023

Each of the properties will offer a digital hologram concierge for check in/out as well as guest services. The Scandinavian portfolio will be located close to universities, larger companies and event venues. In partnership with CIC Hospitality, BWH will open 30 new hotels in Scandinavia.

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Revenue Hub

DECEMBER 12, 2023

A hotel upsell programme aims to maximise revenue per available room (RevPAR; learn more in our glossary ) through strategic upselling methods at the hotel reception or through a virtual concierge.

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BizBash

AUGUST 8, 2017

Five technology companies vied for top honors August 3 in the Event Innovation Battlefield, a competition organized by SISO, the.

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Luxury Hospitality Magazine

JANUARY 4, 2024

Also refurbished during the transformation were nine restaurants and lounges, extensive outdoor space for private events and weddings, and the resort’s golden masterpiece, the six-meter clock in the heart of the lobby. The post UNVEILING A NEW ERA OF LUXURY first appeared on Luxury Hospitality Magazine.

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Revenue Hub

FEBRUARY 27, 2023

When it comes to bringing in revenue, hotels typically rely on four primary sources: rooms, meetings and events, food and beverage, and ancillary services. Ancillary: “Ancillary” equates to all other services—parking, spa, laundry, concierge services, etc.

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Revenue Hub

NOVEMBER 20, 2023

Concierge A concierge helps to make restaurant reservations, arrange tours and book event tickets. Entertainment and on-site events Mixed-use spaces are the future of hospitality. You’re also earning more from a room that would otherwise stay unoccupied.

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Revenue Hub

JANUARY 12, 2024

Encourage guests to engage with the local community through nearby attractions, events, unique experiences, and locally led tours. Or how about a virtual concierge and guest apps that make enacting service requests easier? It gives them a sense of place and helps them understand their new surroundings.

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Customer Service Concierge Article Training 95

Revenue Hub

FEBRUARY 20, 2024

AI-Based Virtual Concierge Services: Your hotel could consider implementing an AI-powered virtual concierge service, which is accessible through the guests’ mobile devices or an in-room mobile device. These notifications can include special offers, discounts, or information about events happening in the area during their stay.

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Hotel Business

APRIL 4, 2024

At the 2024 AAHOA Convention & Trade Show at the Orange County Convention Center in Orlando, brand leaders took to the stage during the first General Session to discuss the issues affecting the hotel industry.

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SiteMinder

OCTOBER 11, 2022

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. The concierge’s job is to greet guests and assist with queries. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests. Assistant hotel manager. Hotel porter.

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Boutique Hotel News

DECEMBER 20, 2022

AI-enabled chatbots and digital concierges serve as the first point of contact for some customers. Similar technology is already being used by platforms such as Cvent , which provides 3D programming tools for planners to design events in real time.

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Hotel Business

JANUARY 24, 2023

Highlights of the brand growth include the upcoming launch of Aiden in India and the launch of Aiden in Scandinavia, where 30 new hotels have been added to the portfolio, each offering hologram concierge service. Each of these 30 hotels will offer digital hologram concierge for check-in, checkout and guest services.

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Concierge Guest Services Events Marketing 59

Serviced Apartments

JULY 24, 2023

Amenities include 24-hour concierge and reception services and a private butler on request. Guests will also have access to Blue Orchid’s local restaurants, bars, gym, spa, and meeting and events facilities. Each residence comes with a fully equipped kitchen, open-plan dining and lounge area with a workstation, and a bathroom.

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Revenue Hub

SEPTEMBER 21, 2023

From on-site dining and spa services to event spaces and concierge services, these offerings can significantly contribute to your bottom line. By curating these unique experiences, you not only attract discerning travellers but also create an additional revenue stream.

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Serviced Apartments

OCTOBER 3, 2023

Beach Retreats’ digital concierge is used by guests to find food, drink and events during their stay, with favourite activities including walking, running and hiking followed by surfing and body boarding. 40 per cent of guests admitted to checking emails and working for part of their stay.

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Mary Gostelow

MARCH 26, 2024

There were roughly 140 exhibitors – hotels, destination, private aviation and the like – and 140 buyers (travel advisors, private office concierges and the like) at Private Luxury Copenhagen 2024. Christy Kuplic, MD of Private Luxury Events PLE, declared the show open at 8.45 If there was time to look up.

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Mary Gostelow

SEPTEMBER 1, 2023

Interestingly when hotel GM Andrew Torriani needs dig-deeper concierge help he turns to a Lebanese-Canadian, Simon Bajouk – we know Lebanese produce marvellous people but obviously they produce cucumbers too.) It’s that time of year when special events happy. presumably from Canada, radish, red onion.

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Metasphere

SEPTEMBER 21, 2023

Picture an autonomous robotic concierge, complete with a charming personality and vast knowledge about the hotel, the surrounding area, and even local events. From the moment a guest arrives at the hotel, they can expect a futuristic welcome.

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Mary Gostelow

MARCH 5, 2024

The sun was shining and the guide, also known as chief concierge, pointed out the essentials. Special events help. And then, since place de Verdun is cordoned off for the festivities, there was a ten minute walk to Anantara Plaza Nice Hotel, but who cared? That’s where celebs hang out (Pizza Crespi). No to the flimsy Gucci, and so on.

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Concierge Special Events Events 52

Mary Gostelow

SEPTEMBER 21, 2023

There’s a super staff restaurant serving over 7,000 meals a day, a full-scale bank, a tech support space, a 7-11 sundries store, a gym, and, probably an industry first staff concierge available for all general needs (and you only pay a minimum amount for some things, like $5 for two passport photos. Escort to an event?

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Revenue Hub

OCTOBER 13, 2023

Think of it as hosting an exclusive event where everyone’s there to mingle with your brand​​. It’s the narrative charm of a seasoned concierge, now in your ads​. Focused Objectives: “Reservation” narrows down your campaign objectives to Engagement and Awareness. Ad Sequencing: This is storytelling at its finest.

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Mary Gostelow

MARCH 28, 2024

The thing about Private Luxury Events PLE is that who knows who is not private. Bodrum’s Lujo hotel – luxury + joy – calls its concierges joy advisors, and some rooms have ceiling-high dance poles. Everybody knows that PLE boss Christy Kuplic knows Jonathan Betesh, above, a personal advisor to lawyers and family offices.

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Larry Mogelonsky

MARCH 4, 2024

Other integral hotel amenities include the Spa by Valmont, also housing a heated saltwater pool, and the Norman Jewison Cinema, capable of seating up to 25 guests and famous for its private events during the annual Toronto International Film Festival.

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Revenue Hub

MARCH 17, 2023

You’ll have access to Place Cards which allow you to update your location details, add photos, publish showcases — including offers and events — and review engagement and performance. Apple Business Connect is a free, web-based tool to help businesses and hotels manage and optimize their Apple Maps locations.

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Les Roches

OCTOBER 10, 2023

These include: Hospitality manager Hotel management Resort management Event management Back-of-house and housekeeping management Food and beverage director Careers in luxury hospitality Revenue and finance management. Event management needs a mix of practical skills and creative skills.

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Revenue Hub

NOVEMBER 4, 2022

The new “bleisure” traveler is looking for more value-added amenities such as ample desk space, contiguous wi-fi to take meetings at the pool or bar, and concierge-assisted access to nearby entertainment. Accommodating New Travelers.

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Hotel Owner

JULY 14, 2023

For owners that operate on a smaller budget, I’ve seen a lot more ‘digital concierge’ services now where they use WhatsApp to communicate to guests when they have questions on restaurant recommendations and general guidance. For example, many hotels have begun using robot butlers to complete tasks such as delivering room service.

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Hotel Business

SEPTEMBER 12, 2023

The well-appointed Sunsuites will offer an elevated escape with personalized concierge services, a separate check-in area and private lounge fully stocked with amenities. In addition, Sunseeker Resort will offer guests 60,000 sq. two pools and seven unique retail outlets.

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Revenue Hub

OCTOBER 17, 2023

In 2023, they rolled out their proprietary AI-driven concierge system, named “Aria.” Tailoring to Local Events: Highland Manor in Edinburgh, with its proximity to the annual Fringe Festival venues, closely monitors event schedules. This broader approach, dubbed Total Revenue Management, goes beyond just room bookings.

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Pricing Book Events Catering 83

Les Roches

AUGUST 10, 2023

The industry encompasses accommodation, food and drink, transport, events and attractions and plays an important role in the global economy. What is the hospitality industry? Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport.

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