Hotelogix

MAY 16, 2024

Streamline operations with a cloud-based hotel property management system (PMS) Upgrading to a cloud-based Hotel PMS can significantly improve hotel operational efficiency. Implementing cloud-based Property Management Systems (PMS) can automate front desk operations, reservations, and billing, reducing manual errors and saving time.

Front Desk Operations 130

Front Desk Operations Property Management Book Reservations 130

InnQuest

SEPTEMBER 12, 2023

This includes property management systems (PMS), online booking platforms , customer relationship management (CRM) tools and energy management systems to streamline operations and enhance guest experiences. Effective communication and resolution strategies are pivotal.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

InnQuest

SEPTEMBER 28, 2022

Key Pillars of a Guest-centric Cloud Property Management System. When it comes to producing a top-notch guest experience, your hotel management system is your best asset. InnQuest’s award-winning hotel management software is known to simplify operations, boost revenue and support business growth.

Property Management 130

Property Management Catering Housekeeping Maintenance 130

InnQuest

OCTOBER 17, 2023

While overbooking can lead to guest inconvenience and potential financial losses for the hotel, it is a revenue management strategy used to achieve high occupancy rates. The key lies in managing overbookings effectively by offering suitable alternatives, compensation, and clear communication to minimize guest dissatisfaction.

Reservations 221

Reservations Guest Satisfaction Book Pricing 221

InnQuest

OCTOBER 31, 2022

Unified Property Management System. A unifi ed property management system t hat helps automate everyday operations, streamline administrative functions, optimize online presence and manage communications at a hotel will play a key role in the overall success of a hotel business. Translator Technology.

Property Management 221

Property Management Communication Book Information 221

Lodging Magazine

NOVEMBER 10, 2022

BONITA SPRINGS, Florida—Think Simplicity announced a partnership with Cloudbeds; the partnership will provide joint customers with the ability to leverage Cloudbeds’ property management software (PMS) and Think Simplicity’s full-service cloud communications system.

Front Desk Operations 111

Front Desk Operations Communication Property Management Magazine 111

InnQuest

NOVEMBER 24, 2022

This means using a hotel reservation system and other software to keep everything organised and efficient — especially when it comes to customer communications. . A CRM system is a software solution designed for managing customer relationships across different communication channels. What is a CRM System? .

Communication 130

Communication Book Reservations POS Systems 130

InnQuest

AUGUST 29, 2023

Invite the guest to share more details about their experience through private communication channels like email or phone. Make sure to communicate the changes you’ve made, showcasing your dedication to delivering an exceptional experience. Book a demonstration of our award-winning hotel management software here.

Communication 130

Communication Blog Reservations Property Management 130

InnQuest

JANUARY 26, 2023

Streamline Daily Operations Automated hotel management solutions communicate and update users and hoteliers as and when rooms are reserved, helping guests make direct bookings via the hotel’s website, third-party portals, or RFP management solutions. Book a demonstration of our award-winning hotel management software here.

Reservations 136

Reservations Housekeeping Property Management Book 136

InnQuest

FEBRUARY 3, 2023

To evaluate if you can clinch the deal, communicate pre-stay emails on the day or up to a week before the guests’ predetermined arrival. An effective property management system can help you provide insights into your guests and carve out the right offers for them. Be sure to present these offers before the guest arrives.

Book 220

Book Reservations Communication Pricing 220

InnQuest

MARCH 1, 2023

This is where robust strategies to enhance guest communication come in handy. Guest communications have seen a significant transformation recently. Due to the pandemic, businesses increased the number of communication channels/platforms, adding an average of 3.5 What is guest communication in the hotel industry?

Communication 219

Communication Reservations Book Information 219

InnQuest

JULY 12, 2023

In today’s interconnected world, social media has completely altered the way we communicate and share our experiences. Our goal is not only to help manage your businesses more efficiently but also to provide ongoing support to engender growth and expansion. Book a demonstration of our award-winning hotel management software here.

Book 130

Book Blog Marketing Communication 130

Hotelogix

OCTOBER 18, 2023

What is a Hotel Reservation System A Hotel Reservation System is a software solution designed to facilitate and manage booking accommodations and other guest-related services at your hotel.  This integration ensures smooth communication across various departments, resulting in a cohesive guest experience.

Reservations 100

Reservations Book Information Guest Satisfaction 100

Revenue Hub

NOVEMBER 22, 2023

Key tools include: Guest Engagement Solutions: These tools help collect information through digital registration cards and surveys and enable personalized communication across different target audiences. Automate Your Efforts: Implement software solutions to streamline your segmentation strategy and apply it effectively.

Article 103

Article Book Communication Marketing 103

InnQuest

OCTOBER 25, 2023

On the other hand, hotel live chat involves real-time communication between guests and human agents through a chat interface, offering a more personalized and human touch in customer interactions. This ability to communicate in guests’ native languages not only fosters trust but also streamlines guest interactions.

Guest Satisfaction 130

Guest Satisfaction Reservations Book Information 130

InnQuest

AUGUST 3, 2023

Baseline client expectations should be documented and explicitly communicated to your whole staff and in all marketing materials. Our goal is not only to help manage your businesses more efficiently but also to provide ongoing support to engender growth and expansion.

Guest Satisfaction 217

Guest Satisfaction Book Document Blog 217

Hotelogix

NOVEMBER 3, 2023

And, the most important factor for the success of this industry is effective communication – both internally and externally. Effective communication in the hotel industry starts with active listening. Making your guests feel heard and communicating in the same voice will help you build a relationship.

Communication 233

Communication Travel and Tourism Property Management Customer Service 233

Hotelogix

NOVEMBER 13, 2023

  Utilizing technology and analytics software to predict and manage overbookings - With the availability of technology and analytics software, creating and executing an overbooking strategy is now a cakewalk. In addition, you can maintain their loyalty by offering them discounts for future reservations. 

Book 148

Book Reservations Training Customer Service 148

InnQuest

OCTOBER 5, 2022

When dealing via OTAs, hotels aren’t allowed to communicate with their customers directly due to certain legal clauses. InnQuest, an industry-leading hotel management software comes with an integrated booking engine to increase direct sales while saving OTA commissions — all at a budget-friendly cost.

Book 217

Book Pricing Reservations Information 217

InnQuest

SEPTEMBER 21, 2022

Mobile app s are on the rise in the hospitality industry and they give your guests the ability to view hotel information, gain access to their rooms, communicate with staff, order from the restaurant, and much more. Effective Communication. Group bookings with online group portals for easier management.

Communication 130

Communication Customer Service Guest Satisfaction Book 130

InnQuest

NOVEMBER 21, 2022

These options are no longer just “nice-to-have” – consumers have adjusted to contactless experiences due to the pandemic and now expect hotels to provide these options, so take care to ensure that your Property Management System can fulfil their evolving needs. Powerful rates management with flexible change options.

Housekeeping 130

Housekeeping Book Property Management Pricing 130

SiteMinder

MAY 8, 2024

What is an Airbnb property management service? An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics. Communicate with guests promptly and professionally.

Property Management 52

Property Management Maintenance Communication Housekeeping 52

Hotel Business

NOVEMBER 10, 2022

Think Simplicity , a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, has partnered with hospitality management platform Cloudbeds.

Front Desk Operations 52

Front Desk Operations Housekeeping Communication Accounting 52

InnQuest

SEPTEMBER 13, 2022

Through an app, guests can book and manage their stay, check in and out of the property, leave reviews, and access hotel information via a digital folder, as well as access Wi-Fi and communicate with staff. Group bookings with online group portals for easier management. Automated Hotel and Motel M anagement Systems.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130

SiteMinder

OCTOBER 11, 2022

Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. We are trying to be responsible and calm.”

Sanitation 206

Sanitation Communication Property Management Training 206

STAAH

JANUARY 29, 2024

“We wanted to partner with STAAH to gain the opportunity of connecting directly with the vacation rentals managers who trust in the technology and innovation of STAAH,” says Enrique Planas, Head of Business Development from Holidu. Direct communication with customers is enabled post booking.

Book 77

Book Catering Customer Service Business Development 77

Revenue Hub

NOVEMBER 14, 2023

Your property management system (PMS) isn’t there so that you can spend an afternoon playing with all the cool features , as fun as that may be. Nowadays, guests use cards, which is why you need electronic payment processing methods that connect with your property management system.

POS Systems 62

POS Systems Reservations Book Pricing 62

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. By centralising the distribution process, a channel manager saves time, reduces manual errors, and optimises the potential for increased bookings and revenue.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

Hotel Business

OCTOBER 12, 2023

Technology providers have stepped up to the plate across the industry to assist in every way possible, but the foundation of any hospitality technology strategy begins with a robust property management system (PMS) capable of providing the support independent operators require.

Training 102

Training Budgeting Back of House Communication 102

Revenue Hub

NOVEMBER 2, 2022

Most customers research a property directly before making a reservation, which means you likely have them on your site and ready to book, so why aren’t they? Updating your software to a mobile-first, optimized hotel booking engine can provide key decision-making information and an intuitive reservation process.

Book 83

Book Reservations Communication Information 83

SiteMinder

MAY 6, 2024

This period allows you to evaluate how intuitive the system is for your staff and guests, how well it integrates with your existing software, and whether it improves your booking process and overall efficiency. Easy to set up and use: Get started quickly and manage your bookings efficiently without a steep learning curve.

Book 52

Book Catering Reservations Information 52

Revenue Hub

JUNE 6, 2023

Properly applied and supported by digitalization and the appropriate software, Total Revenue Management not only helps to increase revenue, but helps to maximize profitability and thus achieve all financial goals. Implementing Total Revenue Management requires a solid understanding of all the financial strands in a hotel.

Pricing 64

Pricing Reservations Marketing Communication 64

SiteMinder

AUGUST 22, 2022

Sydney, Australia – SiteMinder, the world’s leading open hotel commerce platform, has today announced it will acquire industry acclaimed hotel guest engagement suite GuestJoy, a cloud-based app that allows hoteliers to automate personalised, direct, contactless guest communications before, during and after their stay.

Communication 52

Communication Book Reservations Property Management 52

eZee Absolute

AUGUST 29, 2023

One such software your property needs is a cloud-based Property Management System (PMS). It enables seamless reservation management, guest check-ins, and check-outs, reducing wait times and ensuring a smooth flow of guests through the property. Let me get that for you.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

SiteMinder

OCTOBER 15, 2023

Using online booking channels makes it much easier to: Access international travellers Sell your rooms in more places Optimise pricing and revenue strategies Take and process online payments Gain insight into your performance Online booking channels are best utilised when being managed by hotel software such as a channel manager.

Book 59

Book Travel and Tourism Reservations Blog 59

SiteMinder

OCTOBER 11, 2022

Front of house staff need to have easy and instant access to the hotel’s booking system as well as the internal communications system so that they can quickly resolve any queries that guests have. Management department. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59