InnQuest

MARCH 3, 2023

With the rise of technology, hotels and resorts are using innovative tools to offer guests a seamless and memorable experience. One such tool that has been making massive waves in the industry is cloud property management software (PMS). With this information, hotels can provide a more personalized guest experience.

Communication 218

Communication Reservations Housekeeping Property Management 218

InnQuest

OCTOBER 31, 2022

In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. Irrespective of whether your hotel chooses to implement these technologies or not, you can be sure that many (if not most) of your competitors are already planning to implement them.

Property Management 221

Property Management Communication Book Information 221

InnQuest

JANUARY 5, 2023

Some of the key highlights of roomMaster Anywhere include a powerful channel manager , a customizable booking engine , front desk services, a payment solution, a performance reporter, and an integrated hotel CRM. Cloud-based computing guarantees that your data is always available, even if you encounter hardware problems at the hotel.

Property Management 224

Property Management Book Catering Reservations 224

InnQuest

JANUARY 26, 2023

Hotel automation uses tools that automate various tasks, allowing the hotel staff to focus on more important things by saving time and resources. In this blog, we examine the most recent developments in hotel automation and the reasons for the increasing demand for automation in the hospitality sector.

Reservations 136

Reservations Housekeeping Property Management Book 136

InnQuest

FEBRUARY 3, 2023

Exceptional guest experience can elevate a hotel’s reputation and increase revenue and repeat stays. Therefore, upselling in hotels is not only influential but cost-efficient as well. Therefore, upselling in hotels is not only influential but cost-efficient as well. Why is Upselling Important in the Hotel Industry?

Book 220

Book Reservations Communication Pricing 220

InnQuest

OCTOBER 5, 2022

Hoteliers across the globe understand this and are now focusing on how to get more direct hotel bookings for their business. . These platforms offer multiple benefits for the price paid, including marketing and exposure to global markets. Direct Bookings: Overview & Benefits.

Book 217

Book Pricing Reservations Information 217

Revenue Hub

AUGUST 24, 2023

Hoteliers and marketing executives in the hotel industry are faced with a multitude of challenges, including budgeting, marketing decisions, selecting appropriate distribution channels, and proper pricing. Revenue management should adjust prices according to demand and competition, ensuring an optimal price-performance ratio.

Pricing 86

Pricing Budgeting Article Reservations 86

InnQuest

OCTOBER 25, 2023

The hotel industry is evolving, and chatbots are at the forefront of this transformation. Chatbots have become an integral part of the hotel industry, reshaping the way hotels engage with their guests. Beyond their involvement in guest interactions, chatbots serve as valuable sources of data and insights for hotels.

Guest Satisfaction 130

Guest Satisfaction Reservations Book Information 130

InnQuest

SEPTEMBER 28, 2022

Modern-day hotel tech is constantly being upgraded to cater to evolving guest preferences. However, the rising complexity of hotel management tech may reach a point where it restricts your hospitality staff from offering first-class guest service. Key Pillars of a Guest-centric Cloud Property Management System.

Property Management 130

Property Management Catering Housekeeping Maintenance 130

SiteMinder

APRIL 10, 2024

Nira Caledonia , one of many properties in the portfolio of Shanti Hospitality , exists to provide a sanctuary for worldly, well-travelled guests who enjoy a relaxed atmosphere. Our hotel is located in the heart of New Town, which is a UNESCO heritage area. Having everything in one platform has saved us so much time,” said Aditi.

Communication 98

Communication Guest Satisfaction Book Marketing 98

Revenue Hub

NOVEMBER 22, 2023

Welcome to the world of savvy hotel marketing where understanding and leveraging guest segmentation can transform your business! Dive deep into the realm of hotel segmentation. Understand different guest segments and how to tailor your offers and pricing strategies to meet diverse budgetary needs and preferences.

Article 101

Article Book Communication Marketing 101

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. Here’s how travel technology is changing the industry and the possible implications, negative and positive, for hotels.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

SiteMinder

MARCH 13, 2024

What is a hotel booking app? A hotel booking app is an application or website that travellers use to book a stay at a hotel. Often travellers will use apps via their mobile devices to research, book, and pay for hotel accommodation. Table of contents Why should you be aware of the best hotel booking apps?

Book 78

Book Reservations Blog Housekeeping 78

STAAH

FEBRUARY 14, 2024

In the dynamic landscape of the hospitality industry, efficient management of room inventory, rates, and reservations is paramount for success. A Central Reservation System (CRS) stands as the nerve center of a robust hotel distribution strategy. By reducing dependency on third-party channels, hotels can maximize revenue.

Reservations 87

Reservations Book Guest Satisfaction Pricing 87

Xotels

APRIL 3, 2024

XOTELS – Revenue Management eBook In the first chapter of this eBook, we will go over the definition of what is revenue management in the hotel and hospitality industry. Everything will be explained from the fundamentals of revenue management to more advanced practices and strategies.

Pricing 52

Pricing Book Budgeting Marketing 52

Hotel Owner

FEBRUARY 21, 2024

So, how do we go about making our hotel more profitable? The answer is by using the ‘right’ data to drive smart decision-making, then having the communication and leadership skills to get each department to carry through the optimisation strategies that we have decided on based on the forecasted demand.

Pricing 52

Pricing Information Budgeting Marketing 52

eZee Absolute

AUGUST 29, 2023

With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. This is where hotel improvement ideas come in. In this blog, I have listed the most essential segments of hotel operations that must be improved to enhance the guest experience.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

SiteMinder

MAY 6, 2024

A booking engine comparison is the process of evaluating different platforms to understand their features, functionalities, and suitability for a specific hotel. Table of contents Main considerations when comparing booking engines Choosing the right booking engine is a pivotal decision for any hotel.

Book 52

Book Catering Reservations Information 52

Revenue Hub

SEPTEMBER 1, 2023

Imagine a guest arrives at your hotel, ready to have a memorable stay, and something doesn’t go as expected. NB: This is an article from TrustYou The more prepared you and your staff are to handle guest complaints, the less likely a negative experience will damage your hotel’s reputation.

Guest Satisfaction 102

Guest Satisfaction Housekeeping Maintenance Pricing 102

Les Roches

AUGUST 12, 2022

A career in hotel management can be one of the most diverse and rewarding hospitality careers. You could have a career as a revenue manager for a luxury global hotel brand, or a restaurant manager for an independent beach resort – with hotel management there are endless opportunities.

Communication 52

Communication Housekeeping Customer Service Training 52

InnQuest

NOVEMBER 21, 2022

These options are no longer just “nice-to-have” – consumers have adjusted to contactless experiences due to the pandemic and now expect hotels to provide these options, so take care to ensure that your Property Management System can fulfil their evolving needs.

Housekeeping 130

Housekeeping Book Property Management Pricing 130

Revenue Hub

MARCH 11, 2024

CLV represents the total revenue a hotel can reasonably expect to earn from a guest to understand the long-term value of its customer base. NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date Why is calculating CLV useful for hotels? How Do Hotels Measure CLV? How Do Hotels Measure CLV?

Reservations 84

Reservations Book Article Information 84

STAAH

AUGUST 22, 2023

Not only does low occupancy result in lower revenue, but it also affects cash flow – sucking out much-needed liquidity for a hotel to pay for ongoing fixed costs. In this blog, we look at some ways to keep your hotel thriving during these tougher periods.

Travel and Tourism 77

Travel and Tourism Blog Pricing Book 77

SiteMinder

MAY 8, 2024

What is an Airbnb property management service? An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics. How much do Airbnb management companies charge?

Property Management 52

Property Management Maintenance Communication Housekeeping 52

Les Roches

DECEMBER 26, 2022

As well as being great with people, a skilled negotiator, and an excellent organizer, to become a real estate manager you’ll also need to: Study real estate or business. Pass a property management license exam, depending on the requirements where you live. Just some examples include: Senior property manager or department head.

Property Management 52

Property Management Communication Maintenance Presentation 52

InnQuest

AUGUST 3, 2023

A hotel’s operations can be measured in part by how satisfied its guests are. Without happy consumers, hotel owners will spend five to twenty-five times more money bringing in new business. To read a comprehensive guide to hotel market segmentation, click here. Let’s get started! What Factors Affect Guest Satisfaction?

Guest Satisfaction 217

Guest Satisfaction Book Document Blog 217

SiteMinder

OCTOBER 15, 2023

Booking channels are platforms by which your hotel can accept reservations online or offline. They can also be known as distribution channels and are crucial for ensuring your hotel maintains a healthy occupancy rate and revenue stream. Table of contents Why are online booking channels important for hotels?

Book 59

Book Travel and Tourism Reservations Blog 59

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Even if you don’t have the luxury of hiring a full team of staff, it’s not impossible to run a successful small hotel business.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

OCTOBER 11, 2022

Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

eZee Absolute

JANUARY 12, 2023

In the modern business world, technology plays a crucial role in enabling hotels to operate efficiently and effectively. Well, the answer is simple — it should always be from the same hotel tech vendor. Integration and data management. Collaboration and communication. How to Choose the Right Hotel Tech Vendor.

POS Systems 52

POS Systems Training Communication Information 52

Revenue Hub

JUNE 6, 2023

NB: This is an article from Hotellistat , one of our Expert Partners In general, TRM is a strategic approach to increase any revenue in the hotel. The hotel must have enough qualified data from all revenue generating departments so that analysis can be formed and thus optimization can begin.

Pricing 62

Pricing Reservations Marketing Communication 62

SiteMinder

NOVEMBER 14, 2023

The Hostelworld inbox is a communication hub within the Hostelworld (a popular hotel room distribution channel ) extranet platform, designed to facilitate seamless interactions between hoteliers and potential guests. What is the Hostelworld inbox? But what does Hostelworld actually do?

Communication 52

Communication Reservations Guest Satisfaction Book 52

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Even if you don’t have the luxury of hiring a full team of staff, it’s not impossible to run a successful small hotel business.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

STAAH

JANUARY 29, 2024

STAAH, a leading global provider of hotel guest acquisition and management technology, has announced completion of its integration with Holidu, a German vacation rental platform that booked 1.5 A commission is only applied to successful, paid bookings, presenting no risk to property owners and managers,” says Enrique.

Book 77

Book Catering Customer Service Business Development 77

SiteMinder

JULY 23, 2023

Pricing: The nightly rate or total cost of the stay, often adjustable based on factors like the number of guests and the season. Availability: The dates when the property is open for bookings, indicating its current and future availability. Table of contents Why should hotels create a listing on Airbnb?

Book 52

Book Information Accounting Pricing 52

Hotel Owner

JUNE 30, 2023

In the past, the UK’s hotel industry has proved it can withstand adversity, having faced no shortage of challenges over the years — from economic meltdowns, World Wars, and most recently, a global pandemic. Investing in your team The hotel industry relies on a skilled and motivated workforce to deliver incredible service.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

Revenue Hub

NOVEMBER 14, 2023

Your property management system (PMS) isn’t there so that you can spend an afternoon playing with all the cool features , as fun as that may be. Payment Processing Most people don’t walk into your hotel prepared to pay with a sack full of cash like old timey bank robbers. You can update OTA rates from your PMS too.

POS Systems 62

POS Systems Reservations Book Pricing 62