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The Ultimate Guide to Hotel SMS Marketing

Revenue Hub

We explore the role of SMS marketing in the hospitality sector, highlighting its significance as a direct and personal communication channel. The Essential Role of SMS Marketing in Hotels SMS marketing is revolutionizing the way hotels communicate with their guests.

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Why Should The Hotel General Manager Care About Forecasting?

Revenue Hub

Strategic planning: Forecasting enables you to develop long-term strategic plans for your hotel, such as market positioning, growth strategies, and sustainability initiatives contributing to increased profitability and ROI.

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Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To equip employees with the ability to handle diverse guest needs, complaints, and special requests. To enhance cross-departmental communication, ensuring a seamless guest experience.

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Navigating operational challenges in the hospitality industry

Hotel Owner

As it stands, the hospitality industry is facing a multitude of operational challenges that require careful navigation and strategic planning to overcome. Hotels can invest in technology such as mobile check-in/out, digital concierge services, and personalised communication channels to provide a better customer experience.

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HVMG bolsters leadership team

Hotel Business

. “In the first half of 2023, HVMG again set an industry benchmark, demonstrating robust same-store and portfolio-wide performance across financial, market share and guest satisfaction measures,” said Cole. She joined HVMG in 2010 as VP, strategic planning and human resources.

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What is brand strategy in marketing?

Les Roches

Understanding brand strategy Brand strategy refers to the long-term plan devised by a company to establish and differentiate its brand in the market. It is a comprehensive framework that guides how a brand is positioned, perceived and communicated to its target audience.

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Exploring career opportunities: Hotel management vs culinary arts

Les Roches

The responsibilities span from guest relations and front office operations to overseeing human resources and financial accounting. Hotel management career opportunities Management offers diverse career paths to explore, including resort management in the hotel industry.