7 Shifts

JANUARY 10, 2024

Servers came in and worked four and a half hours, [whereas] my chefs started working yesterday. Servers have the opportunity to upsell to make more commission, like with caviar or truffles. 20% for regular service and 22% for contracted events. Previously, they used a tip out model where servers kept about 12.5%

Server 78

Server Front of House Back of House Communication 78

Les Roches

AUGUST 10, 2023

The industry encompasses accommodation, food and drink, transport, events and attractions and plays an important role in the global economy. What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. However, as front of house operatives, reservation agents should also be willing to assist guests with other queries. Front of house manager. Table of contents. Reservation agent.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. It also helps in effective communication in every department to others. He has duties in both the front-of-house and back-of-house operations.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

JANUARY 23, 2024

Also, keep an eye out for things that could affect restaurant traffic, like sporting events, weather, or tourism-related factors. For example, you can look at how many covers a server typically completes during service. Prior year data doesn’t account for when local festivals or sporting events happen.

Scheduling 78

Scheduling Server Communication Information 78

Modern Restaurant Management

AUGUST 27, 2020

On March 3, Columbus canceled the Arnold Sports Festival, one of the largest events of the year for the city. Making sure that as a leader, you’re available and clearly communicating the steps the establishment is taking and why will go a long way whether you’re in a time of crisis or not.

Front of House 214

Front of House Communication Server Events 214

7 Shifts

DECEMBER 8, 2020

Have a cocktail or menu competition The next time you are changing up your menu, open up a slot for an item that will be created by a member of your kitchen or front of house staff. For the front-of-house, a cocktail or coffee drink. Recommended Reading: Restaurant Task Management: How to Communicate Tasks to Staff 4.

Front of House 148

Front of House Server Events Special Events 148

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Establish Clear Lines of Communication. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Front of House Positions: 41% turnover rate.

Scheduling 78

Scheduling Front of House Back of House Communication 78

7 Shifts

JANUARY 14, 2020

Unveil them in an all-team meeting and in your restaurant’s communication tool. Front-of-house staff know your customers really well and back-of-house staff know your menu really well. Encourage feedback during team meetings, in a suggestion box, via your team communication tool , etc.

Server 146

Server Front of House Communication Training 146

7 Shifts

JANUARY 31, 2024

Exploring affordable traditional marketing opportunities in your area, like event sponsorships or local ads, is also a good idea. This involves reading restaurant management blogs and news publications, taking relevant classes and courses, and attending industry events and trade shows.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Modern Restaurant Management

JANUARY 8, 2024

Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Robot servers, QR-Code Ordering and Even More Tech!: From robot servers to QR code ordering, the sky's the limit for technology in the restaurant industry. Nothing is fraud proof. It makes everything easier.

Pricing 215

Pricing Catering Training Marketing 215

Lithos POS

SEPTEMBER 27, 2023

You can use the customer report for various loyalty programs such as points-based loyalty programs, tiered loyalty programs, punch card loyalty programs, discounts and coupons, online and mobile loyalty programs, special event discounts, and feedback and review programs. It allows you to suggest dishes and items by identifying their likes.

POS Systems 69

POS Systems Accounting Front of House Server 69

7 Shifts

JANUARY 31, 2024

Exploring affordable traditional marketing opportunities in your area, like event sponsorships or local ads, is also a good idea. This involves reading restaurant management blogs and news publications, taking relevant classes and courses, and attending industry events and trade shows.

Scheduling 78

Scheduling Front of House Training Customer Service 78

Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. Fewer items to cook and deliver mean less complexity for all roles in the restaurant from server to cook.

Back of House 180

Back of House Pricing Marketing Scheduling 180

EATER

DECEMBER 21, 2020

Chang often switches back and forth in time throughout the book, discussing events that are germane to whatever topic he happens to be addressing (section titles include “On Being Addicted to Work,” “The Magazine Business,” and “Fast Food and Asian Villains”). I’m sure I could have been more patient and empathetic in all my communications.”).

Accounting 145

Accounting Book Front of House Server 145

Les Roches

DECEMBER 28, 2023

Front of house positions Front of house (FOH) refers to operations in the public-facing section of the restaurant. Let’s go over four key front-of-house roles. Server Servers have direct communication with customers. FOH defines your customer experience.

Front of House 52

Front of House Server Back of House Training 52

7 Shifts

AUGUST 15, 2022

For example, being personable and communicative lends itself much more closely to a server job than a busser job. Did you overhear that a table was celebrating a special event? Your ability to communicate effectively with your team. Did you overhear the table was celebrating a special event? How to Answer.

Scheduling 158

Scheduling Communication Special Events Training 158

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. On top of the ability to view menus and pay via a personal device, 30 percent of overall respondents also preferred to pay remotely via kiosks or tablets that could be easily cleaned by servers. Restaurants vs. delivery services.

Download 197

Download Marketing Information Sanitation 197

7 Shifts

MARCH 16, 2022

You should also have a clearly communicated format for when raise discussions will be held, how much employees can expect to earn, and what promotion timelines look like. Their health, interests, and familial responsibilities are just as much a part of who they are as cook, host, or server. Communicate Company Goals and Values.

Scheduling 148

Scheduling Server Communication Training 148

7 Shifts

JULY 12, 2023

I started doing private catering events with Michael and then that grew into us wanting to buy out the other partners of Poppy + Rose. We want them to be able to go out and invest in what they like to do because they're not just the server, they're not just the line cook. So that was my introduction. They're people outside of here.

Server 148

Server Book Catering Training 148

Modern Restaurant Management

APRIL 29, 2021

“You don’t need to say restaurant only when you may just need a good communicator for a logistics role.” “A bubble tea person, a sandwich person, a dedicated register person and I’ve introduced a new role, front of house takeout specialist, to organize the online orders so I hire for that skill set.

Scheduling 221

Scheduling Training Server Pricing 221

7 Shifts

SEPTEMBER 20, 2021

You know the mix of front-of-house and back-of-house roles you require for every shift. If you hired two new servers last week, would you want both of them working the same Friday shift? Unclear communication. “I You can also send team-wide announcements or add events to remind the team.

Scheduling 148

Scheduling Server Accounting Front of House 148

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Attend meetings, follow safety procedures, and maintain front desk cleanliness.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Attend meetings, follow safety procedures, and maintain front desk cleanliness.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

OpenTable

AUGUST 10, 2023

Think about the roles and responsibilities needed—everything from line cooks and dishwashers to servers and marketing. A tiny spot with a dozen tables and no bar might be able to run smoothly with a dishwasher, a few cooks, a chef, and a single server. How many workers do you need for your restaurant?

Server 111

Server Front of House Information Definition 111

Modern Restaurant Management

OCTOBER 29, 2020

as the restaurant group’s front-of-house platform. Using SevenRooms’ suite of tools, the chain will be able to optimize their front-of-house strategy and operations for today's dining environment including: Improving data capture for online reservations and digital waitlists.

Catering 143

Catering Marketing Communication Events 143

Modern Restaurant Management

MARCH 11, 2020

We’re also supporting operators with the right tools to help front-of-house staff sell new menu items and deliver the highest-quality experience every day.” The new Tipping Point resources include server tip cards, back-of-house posters and 30-second videos for every Scoop item included in Tipping Point.

Procurement 154

Procurement Marketing Scheduling Events 154

EATER

MAY 19, 2020

Super-spreader events, in which one infected person passes the virus to multiple people, occur when people from different households come together for an activity indoors, whether it’s a religious service or a birthday party. Are you safer in a restaurant with fewer front-of-house employees? Being generous is a good thing.”.

Sanitation 142

Sanitation Server Information Front of House 142

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. In the front of house, we are seeing more kiosk adoption. When it’s tough to hire enough servers, you create your business based on that need.

Catering 215

Catering Marketing Customer Service Front of House 215

Modern Restaurant Management

MAY 27, 2020

Ensuring proper handwashing and employee training will be critical, as well as proactively and thoughtfully communicating these practices to customers. "PathSpot The interface is easy to use and allows the guest to complete the entire payment process in 60 seconds or less, without the server’s involvement.

L&D 176

L&D Sanitation Marketing Download 176

OpenTable

JULY 12, 2022

Carefully consider the placement of key front-of-house elements to ensure efficient flow, as well as the necessary level of comfort for guests. Communication (with the designer) is key. Communication (with the designer) is key. If the restaurant only uses one or two chair types, they can be used across spaces.

Budgeting 52

Budgeting Scheduling Front of House Communication 52

Modern Restaurant Management

SEPTEMBER 23, 2020

BIBO will work on general sales, marketing and communication, brand development, and new product launches. Early adopters such as Stone Brewing, Barcelona Wine Bar and Ballast Point Brewing Company have been able to leverage GoTab to optimize their servers’ time, work and interactions with customers to ensure a better guest experience.

Marketing 207

Marketing Server Events Catering 207

Modern Restaurant Management

SEPTEMBER 14, 2021

TheFork and SevenRooms have joined forces to offer an exclusive and unique combination of services aimed at helping restaurants increase online reservations while seamlessly managing their front of house and guest experiences. Module 3: Communication. The companies will launch a two-way integration. Module 6: Wellbeing.

L&D 173

L&D Accounting Marketing POS Systems 173

Modern Restaurant Management

DECEMBER 31, 2019

Combined with limited space for product storage given the need to devote space to front of house activities, restaurant managers will need creative solutions to make their business more efficient. Dan O’Connell, CEO of Foodmix Marketing Communications. Off-premise dining is here to stay.

POS Systems 138

POS Systems Marketing Training Pricing 138