Les Roches

MARCH 6, 2024

It is a comprehensive framework that guides how a brand is positioned, perceived and communicated to its target audience. Conversely, marketing strategy is the implementation arm of branding, translating target positioning and messaging into actionable campaigns, initiatives and communications across various channels.

Marketing 52

Marketing Communication Brand Management Information 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. The most important skill in hotel management is communication.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. The most important skill in hotel management is communication.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

SiteMinder

JULY 23, 2023

Pricing: The nightly rate or total cost of the stay, often adjustable based on factors like the number of guests and the season. Host-only Fee: Hosts who opt for this structure pay a fee of 14-16% of the booking subtotal, which is deducted from their payout and not charged to the guest. What are the Airbnb listing requirements?

Book 52

Book Information Accounting Pricing 52

SiteMinder

FEBRUARY 25, 2024

Some brands have become household names, renowned for their exceptional service, iconic design, and consistent quality across locations. These leading brands often command higher prices and a loyal following. Who owns the Marriott? Marriott International, Inc. Who owns the IHG Hotels brand? Who owns Hyatt Hotels?

Catering 52

Catering Budgeting Guest Satisfaction Marketing 52

Modern Restaurant Management

OCTOBER 4, 2021

The report also highlights that consumers favored self-service or digital ordering over ordering from restaurant team members, which for some brands could address the crippling labor shortage facing restaurants throughout the country. The data further signaled that price increases have had a significant impact on consumer restaurant habits.

Download 170

Download Pricing Marketing Communication 170

Hotel Business

JULY 26, 2023

Hotels have risen to the challenge by ratcheting up staffing and doubling down on customer service. Power 2023 North America Hotel Guest Satisfaction Index (NAGSI) Study , released today, staff service garners the highest level of satisfaction among all guest experience factors measured.

Guest Satisfaction 98

Guest Satisfaction Pricing Customer Service Communication 98

Revenue Hub

APRIL 19, 2024

NB: This is an article from Tripleseat Subscribe to our weekly newsletter and stay up to date This technology’s primary goal is to centralize and streamline all customer data. For your hotel, your CRM software tools become a way to implement a customer focused strategy. and facilitate smoother communication.

Guest Satisfaction 101

Guest Satisfaction Catering Information Document 101

SiteMinder

FEBRUARY 25, 2024

Visible apps are those the guest will directly interact with, such as a chatbot or price comparison tool. On the other hand, non-visible apps won’t be seen by guests and will focus more on your own performance, such as conversion tracking and marketing programs. Automated guest notifications and communications.

Book 52

Book Reservations Pricing Communication 52

Modern Restaurant Management

DECEMBER 17, 2020

Service-related mentions became more positive by 6.0 The crucial intent to return metric also became more positive during November, an encouraging sign showcasing restaurants’ efforts in driving guest satisfaction in the middle of the pandemic. The price to purchase a hamburger cooking robot is about $60,000.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

SiteMinder

NOVEMBER 22, 2023

Keeping their options open will still be a priority but they will be looking to create a shortlist of options to book so they can make their final decision by comparing features, location, price and more which we’ll discuss later. Will you beat the competition on price? Capitalise on this by communicating with them regularly.

Book 100

Book Blog Information Communication 100

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Marketing: Attracting and retaining guests requires effective promotion and marketing strategies.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

Trends in our Industry We see 3 most important trends in the coming years to stay on top of: Need for Higher Level Customer Service Consumer Trends New Concept Trends Curious to hear our in-depth thoughts about these trends? Marketing: Attracting and retaining guests requires effective promotion and marketing strategies.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Les Roches

OCTOBER 23, 2023

Sales and marketing can be great career choices if you like working in a fast-paced and exciting field where you can be creative and use your excellent communication skills. Graduates not only gain insights into guest satisfaction but also develop a strong foundation for curating marketing strategies that truly resonate.

Marketing 52

Marketing Strategic Planning Travel and Tourism Guest Satisfaction 52

Xotels

SEPTEMBER 7, 2023

The goal is to maximize the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Both single hotels or a portfolio of hotels of different brands and segments, can highly benefit from the expert services and advice provided a tailored approach is offered.

Communication 52

Communication Marketing Information Article 52

Xotels

SEPTEMBER 7, 2023

The goal is to maximize the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Both single hotels or a portfolio of hotels of different brands and segments, can highly benefit from the expert services and advice provided a tailored approach is offered.

Communication 52

Communication Marketing Information Article 52

SiteMinder

NOVEMBER 22, 2023

Common issues include inconsistent customer service, challenges in managing online reputation, and fluctuating occupancy rates. Operational hurdles such as staff turnover, outdated technology, and inefficient resource management can also impact service quality.

Book 52

Book Budgeting Marketing Customer Service 52

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Digitizing your customer engagement will be critical to retaining current customers and capturing consumer loyalty. Grocery stores allow you to shop without going through a checkout process.

Budgeting 227

Budgeting Health & Safety Sanitation POS Systems 227