article thumbnail

Why you should have a restaurant at your hotel

Hotel Owner

In this context, a hotel restaurant must cater to both local tastes and global trends. Dishes are beautifully presented, emphasising classic techniques and bold flavours. The Ritz actively engages with London’s culinary scene by hosting special events, culinary masterclasses, and collaborations with local artisans.

article thumbnail

Exploring the world of guest services: from definitions to job descriptions

Les Roches

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. Introduction In today’s service-oriented world, exceptional guest services are essential.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Restaurant Sales and Revenue Data: What It Is, and How to Use It

Synergy Suite

This could include renting out space or property to other businesses or for events, any sort of income generated from membership or loyalty programs, income generated from partnerships or joint promotions, or income from catering services that are above and beyond the price of just the food.

article thumbnail

Product vs service: unveiling key differences

Les Roches

The term ‘guest’ conveys a sense of hospitality, emphasizing the warm and personal approach adopted when catering to their needs Customer service is a broader concept that applies when someone purchases goods or services from a business. A clear grasp of products and services can lay the groundwork for successful marketing strategies.

article thumbnail

Corporate events management

Les Roches

Moreover, hosting corporate events can help a business develop its reputation as a thought leader in its industry. What are the different types of corporate events? A virtual event can be considered to cut down costs. Product launches: Perfect for introducing a new product or service to the public.

Events 52
article thumbnail

MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

percent) consumers say they would be encouraged to visit by special offers on drinks, and more than a quarter would be attracted by drink offers (32.7 percent), special events (31.6 These closures presented the surviving brands with the opportunity to acquire new guests. Two in five (39.9 Franchise Operations Index.

Download 189
article thumbnail

Everything you can’t miss at this year’s Foodservice Australia

Hospitality Magazine

Foodservice Australia is back and bigger than ever with more than 400 exhibitors and special events to sink your teeth into across the three-day program. Held at ICC Sydney from 19–21 May, Foodservice Australia will bring together top culinary brands and professionals, making it a must-attend event for anyone in the sector.

Training 130