Remove Catering Remove Marketing Remove Resort Management Remove Special Events
article thumbnail

Customers vs consumers and their impact on hospitality

Les Roches

We’ll also discuss what steps you can take to improve your knowledge of customer service and how to tailor marketing to the consumer or customer you want to engage. Similarly, someone attending a party and eating the catered food is a consumer, even if they did not pay for or select the catering package.

article thumbnail

How To Become a Luxury Hotel Advisor

Les Roches

Are you passionate about helping people locate high-quality accommodation that caters to their needs? They may be looking to book a trip for a honeymoon, wedding, or special event. Bachelor Degree in Hotel Management Enhance your marketing and management skills for the luxury tourism sector.