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Customers vs consumers and their impact on hospitality

Les Roches

We’ll also discuss what steps you can take to improve your knowledge of customer service and how to tailor marketing to the consumer or customer you want to engage. Special events such as weddings will usually have only a handful of customers but many consumers. What is the difference between a customer and a consumer?

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How To Become a Luxury Hotel Advisor

Les Roches

The types of holidays and trips they specialize in: Often, a client that requests the support of a luxury travel advisor is wealthy and will have a considerable budget. They may be looking to book a trip for a honeymoon, wedding, or special event.