STAAH

JANUARY 29, 2024

Mutual customers can now capitalise on the booking USD 100 billion vacation rental industry. The integration with STAAH is a two-way, real-time XML integration allowing full calendar, pricing and content synchronisation between Holidu and STAAH. Direct communication with customers is enabled post booking.

Book 81

Book Catering Customer Service Business Development 81

7 Shifts

OCTOBER 31, 2023

Most pricing structures for the big payroll companies look like this: Base fee: $39-$125 per month Implementation fee: Ranges from hundreds to thousands Additional employee fee: $4-$12 per employee per month Year-end: $2-$16 per W-2 / 1099 filing Off-cycle runs: $0-$50 Simplify your accounting and choose a software with a clear billing structure.

Information 88

Information Pricing Customer Service Accounting 88

InnQuest

JUNE 8, 2023

Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations. Rather than replacing human interaction, AI enables professionals to provide better service while making time for establishing connections. weather, events) and market trends to predict future booking demands.

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

Revenue Hub

JANUARY 11, 2024

Attribute-Based Pricing Takes Centre Stage As personalised experiences become more sought after, attribute-based pricing is expected to dominate in 2024. Hotel chatbots powered by generative AI enable rapid responses to guest queries, improving customer service scores. Let the adventure begin!

Guest Satisfaction 95

Guest Satisfaction Pricing Guest Retention Marketing 95

Modern Restaurant Management

MAY 23, 2023

As a result, restaurants had to quickly adapt by offering takeout and delivery options to cater to their customers' changing needs. To meet and exceed these expectations, restaurants have had to embrace change and invest in technology, streamlining their operations and improving their customer service levels.

Definition 167

Definition Customer Service Catering Information 167

Restaurant Engine

JANUARY 27, 2021

Do you want to cater to the business crowd? For example, if you’re catering to office workers, you want to get them in and out of your restaurant in under 30-45 minutes. Conversely, if you’re catering to a more social crowd who likes to linger, you can cater your lunch specials to draw in these new patrons who have more time to spend.

Catering 116

Catering Pricing Marketing Training 116

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

Cost Reduction 203

Cost Reduction Server Training Customer Service 203

Modern Restaurant Management

AUGUST 16, 2023

Acquiring this technology allows restaurant owners to focus on creating delicious food and providing excellent customer service — the POS system takes care of the rest. Despite potential price increases, food service businesses can still generate creative strategies to bolster foot traffic and drive sales.

POS Systems 167

POS Systems Customer Service Back of House Catering 167

Modern Restaurant Management

JANUARY 31, 2024

full service restaurants surveyed plan to introduce catering services. Inventory : Generally, when food costs go up, operators will raise their menu prices by a small amount. In turn, that time can be spent on more meaningful work, such as customer service and creating real connections with diners.

Multi-Unit Operations 203

Multi-Unit Operations Bookkeeping POS Systems Pricing 203

Revenue Hub

JUNE 11, 2024

It also allows hotels to offer customized services and packages, catering to their guests’ unique preferences and needs, thus creating a more personalized and memorable stay, emphasizing the value of each guest’s unique preferences.

Guest Satisfaction 107

Guest Satisfaction Article Events Pricing 107

Hotel Owner

DECEMBER 1, 2022

Though ultimately high-quality, luxurious service is crucial, special offers and deals can help drive footfall at a time where consumers are comparing hotel prices more keenly than ever. . Inclusivity also extends to catering for dietary requirements. One straightforward method to attract guests is by offering incentives.

Events 105

Events Workshop Catering Pricing 105

STAAH

JANUARY 9, 2023

All guests will find something to love in every Amritara property, dining at caters to a myriad of tastes and wellness offerings galore. With its wide range of services, the group is well-placed to attract diverse travelers from within India and offshore. On the hunt for a channel manager that connects to its payment gateway.

Book 52

Book Customer Service Catering Training 52

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. Younger generations are willing to pay higher prices for healthy meals specifically tied to buzzwords such as GMO-free, all-natural, or organic.

Reservations 218

Reservations Definition POS Systems Customer Service 218

Les Roches

AUGUST 1, 2024

Green Apple Travel & Tourism This Dubai-based agency offers a range of services, including holiday packages, hotel reservations, flight bookings and visa assistance. Known for its personalized approach, Green Apple focuses on crafting bespoke experiences that cater to individual preferences and budgets.

Travel and Tourism 52

Travel and Tourism Book Communication Reservations 52

Les Roches

DECEMBER 30, 2023

Our programs combine teaching and mentorship from industry leaders with exclusive access to prestigious internships Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Les Roches

JULY 4, 2024

Revenue management and pricing strategies A key part of management hospitality careers is maximizing profitability and optimizing performance. Students need to learn how to analyze market demand, set pricing strategies and use revenue management tools and techniques.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Hospitality Management 52

Les Roches

JULY 2, 2024

Overview of popular hospitality establishments and attractions Dubai boasts a wide range of world-class hospitality establishments and attractions that cater to every traveler’s preferences and interests. There are plenty of interesting hotel jobs where you can work to make guests comfortable and welcome.

Travel and Tourism 52

Travel and Tourism Concierge Catering Guest Satisfaction 52

Modern Restaurant Management

NOVEMBER 13, 2023

By instituting these fees, point-of-sale companies are undermining restaurant profits every time a customer places an online order. Unfortunately, these fees discourage customers from ordering in the first place. Prices have skyrocketed, and even a.99-cent 99-cent fee is enough to deter many customers.

Definition 123

Definition Customer Service Scheduling Catering 123

Modern Restaurant Management

DECEMBER 21, 2022

Reduce portion sizes slightly to maintain menu prices but account for increased costs. Don’t be afraid to increase price. Don’t be afraid to increase price. Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency.

Pricing 197

Pricing POS Systems Front of House Marketing 197

The Restaurant Times

APRIL 28, 2021

A recovering economy, saturated retail market, and introduction of VAT have made people price and health-conscious. Restaurateurs can make the most of this trend by keeping their online customer base satisfied by adding discounts, combos, and specials to their menu. Effective Customer Service In Demand . Source: Upserve.

Customer Service 52

Customer Service Sanitation Catering Pricing 52

Les Roches

JANUARY 11, 2024

The focus is on ide­ntifying and capitalizing on new growth opportunities within the curre­nt customer base as well as attracting ne­w customers. Key areas of improve­ment include sales, marke­ting, customer service and product offe­rings, with the ultimate goal of maximizing revenues in all possible areas.

Definition 52

Definition Pricing Marketing Training 52

Revenue Hub

APRIL 11, 2023

Guests seeking personalized experiences: Some guests may book directly through the hotel’s website, believing it allows for more customized service or special requests. Independent and small group travelers: OTAs cater to independent travelers and small groups who plan and book their trips without the assistance of travel agents.

Book 89

Book Information Reservations Catering 89

SiteMinder

JUNE 24, 2024

Ensure your pricing is competitive and your availability is up-to-date to capture more bookings. You can also set up dynamic pricing through SiteMinder to optimise your revenue and take advantage of periods of high demand. Customised offers : Create special packages and promotions that cater to the interests of Spanish travellers.

Book 52

Book Information Accounting Marketing 52

Revenue Hub

JULY 3, 2023

Subscribe to our weekly newsletter and stay up to date Market segmentation is a strategic process that divides a broad customer base into subsets of consumers with common needs, interests, and priorities. To truly cater to the needs of each guest, we need to delve deeper into the realm of micro-market segmentation.

Marketing 96

Marketing Article Events Blog 96

Les Roches

DECEMBER 27, 2023

It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff. Some notable options include: Hotel management: Executing administrative and operations duties, hotel management draws on many skills from customer service to budget management.

Travel and Tourism 52

Travel and Tourism Hospitality Management Communication Customer Service 52

Les Roches

MARCH 22, 2023

You’ll be responsible for budgeting, venue selection, vendor management, decor, catering, entertainment, and more. Event planners must be able to create realistic budgets, negotiate with vendors to get good prices and ensure the event stays within budget constraints. They need strong negotiation skills to get competitive deals.

Events 52

Events Budgeting Vendor Management Communication 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. Operations management in the hospitality industry is a broad term.

Travel and Tourism 59

Travel and Tourism Book Customer Service Housekeeping 59

SiteMinder

FEBRUARY 25, 2024

Some brands have become household names, renowned for their exceptional service, iconic design, and consistent quality across locations. These leading brands often command higher prices and a loyal following. Below, you’ll find the top largest and most successful hotel chains from which to take inspiration. Marriott International, Inc.

Catering 52

Catering Budgeting Guest Satisfaction Marketing 52

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

Pricing 132

Pricing Marketing Front of House Catering 132

Modern Restaurant Management

FEBRUARY 23, 2021

” He would never take them for granted with short-sighted decisions like cutting portions and raising prices, however tempting that solution may be. It is loyal customers who will stand by your restaurant through the hard times, provided you treat them with respect and always make their dining experience your top priority.

Training 180

Training Sanitation Events Customer Service 180

Metasphere

OCTOBER 26, 2023

By leveraging automated pricing algorithms, hotels can adjust room rates in real-time based on demand, local events, and market trends. This dynamic pricing strategy not only maximizes revenue but also maintains the hotel's competitiveness within the market.

Guest Satisfaction 52

Guest Satisfaction Training Workshop Catering 52

Synergy Suite

DECEMBER 19, 2023

It includes income from food and beverage sales, as well as any other sources of revenue, such as catering or merchandise. It’s essential to schedule staff based on historical data, anticipated customer traffic, and seasonal variations to avoid overstaffing. This encourages repeat visits and exploration of the menu.

POS Systems 52

POS Systems Scheduling Training Pricing 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. Operations management in the hospitality industry is a broad term.

Travel and Tourism 52

Travel and Tourism Book Customer Service Housekeeping 52

Hotel Owner

FEBRUARY 5, 2024

Key factors include adapting dynamic pricing strategies, tailor-made loyalty programs, gastronomic recommendations based on consumption patterns, and bespoke services based on guest history. The impact of social media is evident in tourists’ behaviour change, who consider direct brand relations crucial.

Travel and Tourism 52

Travel and Tourism Maintenance Book Customer Service 52

Les Roches

JULY 5, 2024

Vocational schools offer specialized programs in areas such as culinary arts, hospitality management, event planning and hotel operations, catering to the interests and career goals of different students. While these will be part of most degree courses, you can also improve your chances of success by working on them outside of school.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

MARCH 23, 2023

Instead, customers have to contact Airbnb customer service for help. Better support for customers: Having staff on-site throughout the day and night means that customers get better support, which is a big selling point for hotels. This means that there is often no on-site support in case something goes wrong.

Travel and Tourism 52

Travel and Tourism Concierge Pricing Catering 52

Les Roches

JUNE 24, 2024

Bespoke services, curated experiences and tailored recommendations based on guest data and preferences are all now on the agenda Sustainability and eco-friendly practices: one of the most significant focuses for the hotel industry is sustainability , with a growing emphasis on eco-friendly practices, energy efficiency and environmental conservation.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Revenue Projections Communication 52