Wed.Oct 30, 2024

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The FOMO effect: why your hotel can’t afford to ignore these booking trends

eHotelier

By understanding and implementing the latest booking trends influenced by FOMO—whether through transformative experiences, AI-driven personalization, or sustainability—you can not only increase bookings but also build a loyal customer base that values what your hotel offers.

Book 306
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Brae and Sydney Opera House announce collaboration

Hospitality Magazine

Brae Owner and Executive Chef Dan Hunter is coming to the Sydney Opera House for a four-night special event. The head of the three-hatted Victorian restaurant will collaborate on the series with acclaimed chef and culinary director of the Sydney Opera House event venue, Danielle Alvarez. The event, ‘Harvest of Purpose’, will take place in the Sydney Opera House Yallamundi Rooms from Friday 17 January to Monday 20 January.

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5 marketing campaigns to reengage your past guests

eHotelier

Studies show that 64% of loyalty members are business travellers, and these loyal guests contribute a significant portion of hotel revenue, ranging from 30% to 60%.

Marketing 263
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Australian butchers go for gold in Paris

Hospitality Magazine

Seven of Australia’s best butchers have been selected to form the Australian team to compete against the world’s best. The World Butchers’ Challenge (WBC) will see Australia compete against 14 other countries in Paris in March 2025. It is the world’s largest butchery competition. The event will see each country given three and a half hours to transform one side of beef, one side of pork, one whole lamb, and five chickens into a themed display of value-added products. “As one of the foundin

Magazine 230
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Effective Strategies to Increase Hotel Customer Retention

Hotelogix

Customer retention in the hotel industry is a crucial aspect of maintaining profitability and fostering long-term relationships with guests. As competition intensifies, hotels must implement effective customer retention strategies to ensure that first-time visitors become loyal patrons. This blog explores the importance of customer retention, the factors influencing it, and the latest trends that affect retention rates in the hotel sector.

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Standing Out in a Highly Competitive Job Market

Horizon Hospitality

The hospitality industry offers a dynamic and diverse range of career opportunities. However, with this variety comes significant competition. Popular roles often attract hundreds of applicants, many with similar qualifications and backgrounds. Read on for some top tips to capture the attention of hiring managers and secure your next role. Highlight Unique Skills While customer service, team management, and hospitality software proficiency are essential, showcasing unique skills can set you apar

Marketing 130
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Australia’s Moutai Bartender champion announced

Hospitality Magazine

A Brisbane bartender has won Moutai’s Enter The Dragon 3 cocktail competition, which recently took place in Sydney over two days. A total of 10 drinks professionals from across the country competed in the final round, which required them to create a Moutai cocktail in just five minutes and present it to the judging panel. Judges included Pasan Wijesena from Earls Juke Joint, Mikey Enright from Barrelhouse Group, and Barney Toy from Harbour City Hospitality who critiqued cocktails from: Ber

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Roni Rolls Still Fuel Appalachia

EATER

Pepperoni rolls from Rolling Pepperoni in Pittsburgh. | Rolling Pepperoni The pepperoni roll reigns supreme in West Virginia, western Pennsylvania, and the Rust Belt, but the unassuming dish is at home anywhere people appreciate greasy, salty meat stuffed in bread When I was growing up in western Pennsylvania, pepperoni-stuffed bread rolls sustained many families on the cheap.

Marketing 125
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Esca Group opens Joji bar in Sydney CBD

Hospitality Magazine

The hospitality group behind Sydney restaurants including Aalia, Nour, and Ito has added another venue to its growing portfolio – but this time, it’s a bar. Joji marks the group’s first foray into the drinks landscape after the team snapped up the space above Cartier’s flagship store on George Street. “We’re excited to venture into a new space and finally open our first bar after three years in the making,” says Esca Co-Founder Ibby Moubadder. “We have put our

Magazine 176
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How Mexico City’s Panadería Rosetta Bakes Up to 500 Pan de Muerto Daily

EATER

For Día de Muertos, chef Elena Reygadas pulls out all the stops — including totomoxtle — at her beloved bakery Mexico City’s Panadería Rosetta may be widely known for its acclaimed rol de guayaba, or guava pastry, but when October hits, it’s all about the pan de muerto, or bread of the dead, which is prepared each Día de Muertos. Día de Muertos is a Mexican tradition celebrated each year on November 1 and 2.

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Strategies to enhance Front Desk Operations in a Hotel

Hotelogix

The Front Office Department serves as the heart and soul of any hotel, acting as the first point of contact and the lasting impression for guests. As soon as a guest steps through the door, the front desk team becomes the face and voice of the hotel, embodying its values and setting the tone for the entire stay. From warm greetings to handling guest requests with efficiency and care, the front desk staff ensures every interaction with guests is smooth.

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Hyatt Centric Cairo West opens its doors and welcomes guests to a vibrant lifestyle and art-focused stay experience

eHotelier

Hyatt Centric Cairo West proudly announces its debut as the first art-centered lifestyle hotel in Cairo, offering a contemporary stay that embodies the rich cultural heritage and vibrant art scene of Egypt.

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Strategies to Improve Your Hotel Check-In Process

Hotelogix

The check-in process is the first interaction a guest has with your hotel. It gives the first impression of your hospitality and sets the tone for the entire stay. A check-in process that's slow can frustrate the guests who might have had a long day of travel, while an easy and smooth check-in will leave them satisfied and happy. With advancements in technology, there are many ways to streamline this experience and ensure guests are satisfied from the moment they arrive.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Hotel Champlain announces two new appointments to the food & beverage team

eHotelier

Hotel Champlain, a Curio Collection by Hilton, is pleased to announce two recent appointments to the Hotel Champlain Food and Beverage team, Kenzie Allen to Executive Chef and Israel Prado Rivas to Food & Beverage Director.

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Guide on Hotel Customer Journey

Hotelogix

The hotel customer journey refers to the complete experience guests go through, from researching, booking, staying and post-stay interactions with the hotel. Mapping this journey is essential to identify key touchpoints that influence a guest’s decision to book or not book a hotel, as well as how to nurture guest satisfaction and loyalty. Understanding the hotel customer journey is key to providing a great guest experience.

Book 130
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Claudio Cadeddu appointed Chief Commercial Officer at Sereno Hotels

eHotelier

Sereno Hotels, the acclaimed creator, owner, and operator of some of the world’s most celebrated luxury properties, is pleased to announce the appointment of Claudio Cadeddu as Chief Commercial Officer (CCO).

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Custom HTML Tag Examples for Your Hotel Website

Soft Inn

As you customize your hotel website using your CMS, knowing which HTML tags to use can significantly enhance your site's functionality and user experience. Below, we have compiled essential custom HTML tags that are particularly relevant to your hotel website.

Marketing 130
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Perth Airport partners with Accor for first airport hotel

eHotelier

Perth Airport has partnered with Australia’s largest hotel operator, Accor, to operate the first hotel on the airport estate under the Pullman Hotels & Resorts brand.

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A French Onion Soup Recipe Made Simple But No Less Hearty

EATER

Dina Ávila We adapted Thomas Keller’s French onion soup recipe, no special belly-shaped bowls required I have adored French onion soup my entire life — the gooey cheese, the spongy stock-soaked bread, the hearty beefy onions. If it’s on the menu, I’m ordering it. I’ve sampled hundreds of versions, from low-brow Wisconsin supper clubs where it’s almost all cheese, to unctuous veal broth versions in the all-night brasseries of Paris.

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Expedia Group and Microsoft Bing announce new strategic partnership

eHotelier

Expedia Group and Microsoft Corp. announced a new strategic partnership, bringing together their respective loyalty programs to offer Bing users additional rewards on bookings powered by Expedia.

Book 130
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Rescuing the Bocce Ball

EATER

The Bocce Ball, a cocktail from the 1970s made with amaretto, orange juice and soda water, gets a modern update at New York bar Bronze Owl.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Arch Amenities Group appoints Caitlin McKenna as Chief Executive Officer

eHotelier

Arch Amenities Group, a full-service, global provider of wellness, amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced the appointment of wellness and hospitality veteran Caitlin McKenna as chief executive officer.

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This Halloween, 10 Ways to Scare Your Competition and Steal Their Customers

Hospitality Net

Halloween brings up images of spooky costumes and haunted houses. So, here’s a question for you: Are you confident your customer service and CX won’t scare your customers away?

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Motto by Hiton Bentonville Downtown opens its doors to adventure

eHotelier

Bentonville has a new hub for exploration and adventure with the opening of Motto by Hilton Bentonville Downtown. Located at 229 South Main St., Bentonville, Ark., this innovative hotel is designed for the modern traveler, offering a perfect launchpad to discover the rich culture, outdoor thrills and world-class art that defines Bentonville: the new bucket-list destination in Northwest Arkansas.

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How Google’s New Travel Feeds in Search Ads Will Impact Hotels

Revenue Hub

Google has just rolled out a shiny new update to its Hotel Ads , and it’s a big one! NB: This is an article from Userguest , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Imagine your hotel popping up in Google Search with all the bells and whistles: real-time prices, glowing reviews, stunning photos – basically, everything a traveller could want, all in one place.

Book 96
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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.