Modern Restaurant Management

OCTOBER 5, 2021

Every industry felt the impact of the labor crunch during the pandemic and now, as recovery efforts are underway, businesses are struggling to recover employees quickly enough to meet the rise in demand. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5

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Scheduling Front of House Back of House Communication 219

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. This part of the job is arguably the most multi-faceted.

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Scheduling Front of House Training Customer Service 159

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Complicated, manual scheduling.

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Scheduling Communication Accounting Front of House 147

Modern Restaurant Management

DECEMBER 8, 2023

From a front-of-house perspective, the restaurant industry is an early adopter of A.I. While front-of-house A.I. in back-of-house restaurant operations as well. in back-of-house restaurant operations as well. How is A.I. being utilized currently in the restaurant industry? in the restaurant industry.

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Front of House Training Information Back of House 114

Lithos POS

DECEMBER 19, 2023

Like all the business the business model also needs strategic planning to succeed. Management has a crucial role in the success of a business. Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience.

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Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

MAY 24, 2022

We came up with a few helpful tips to improve your employee retention while building a happier, healthier business. If you had a particularly busy dinner rush, gather your staff together at the end of the day to offer positive feedback and thanks for great work. Restaurants can be busy, scattered places. Show Some Love!

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Front of House Scheduling Back of House Communication 204

Modern Restaurant Management

JUNE 15, 2020

Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training. From a restaurant industry perspective, the mandated non-essential business closings were devastating.

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Sanitation Scheduling Training Front of House 150

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. Of all the front of the house positions in a hotel, this is the most senior. Duties include training and managing various other hotel front desk positions such as receptionists and concierge.

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Maintenance Concierge Front of House Budgeting 72

Modern Restaurant Management

JUNE 15, 2020

While some states are allowing restaurants to resume business, others are delaying this process until later phases in their reopening plans. It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. In fact, U.S. Cleaning the Right Way.

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Modern Restaurant Management

OCTOBER 30, 2020

percent annual turnover rate , and even more for some businesses. percent per year, then you’ve spent around 34K per year on training alone. Likewise, you can use a recipe viewer to do much the same, which serves as quality control and a training tool. Before global lockdowns, the U.S. Contactless Tech.

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Front of House Training Server Budgeting 193

7 Shifts

FEBRUARY 13, 2023

It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. Your current tip out model can simply be expanded to include the entire house, rather than just the front of house. But they are important.

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Training Front of House Server Scheduling 156

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. This part of the job is arguably the most multi-faceted.

Scheduling 78

Scheduling Front of House Training Customer Service 78

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. The way to run great shifts is to get out ahead and schedule pre-shift meetings. Use it wisely!

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Scheduling Training Front of House Back of House 159

7 Shifts

SEPTEMBER 19, 2022

They offer work-life balance, flexible schedules, useful benefits, and operate on strong core values. Back-of-House and Front-of-House. Schedule with empathy. Back-of-House and Front-of-House are an even split. Front of House Positions: 41% turnover rate. Table of Contents.

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Scheduling Front of House Back of House Communication 78

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Standardized training across all of your locations unifies all employees to work within the guidelines you've created. Developing a New Concept.

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Document Communication POS Systems Training 148

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

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Training Customer Service Communication Information 122

7 Shifts

FEBRUARY 18, 2020

We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams. Unpredictable schedules - The corporate world typically works from 9 to 5. What is a waitmare?

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Server Scheduling Front of House Customer Service 158

Les Roches

JUNE 5, 2023

Looking at it in more detail, this role within the hospitality and tourism industry is all about planning, operations, and staff management in hotels and restaurants to ensure the businesses run smoothly. There are also plenty of hotels and restaurants that have other management roles, focusing on individual parts of the business.

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Menu Planning Housekeeping Front of House Training 52

NCC USA

MARCH 31, 2023

Your point of sale system (POS) is a vital piece of equipment for your business. But in addition to being a vital part of your checkout process, your POS system is a data center that, when utilized to generate POS reports, can be the most powerful resource for making business decisions.

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POS Systems Information Accounting Blog 52

Modern Restaurant Management

JANUARY 8, 2024

The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

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Pricing Catering Training Marketing 212

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. It is a busy place with hot surfaces, chaotic movements, staff shouts, and cutlery noise. For example, training them as a group can help them understand who is in charge of what roles.

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Back of House Front of House Communication Training 52

7 Shifts

FEBRUARY 21, 2023

When staff are unhappy, you lose more than just the cost of hiring and training. Guests pay for good service, and if employees have low morale or motivation, the business will suffer. Trying to eliminate the front of house and back of house and make it one big house, everyone working together.”

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Communication Events Front of House Back of House 152

Synergy Suite

NOVEMBER 30, 2023

Why Prime Costs Matter in the Restaurant Business The significance of prime costs lies in their comprehensive representation of direct expenses associated with both the production of culinary offerings and the workforce essential to their creation.

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Portion Control Scheduling Pricing Training 52

EATER

JULY 2, 2021

Knowing how a restaurant’s standard processes — like base pay, tipping, scheduling, benefits — are run helps lay a foundation of understanding and trust for a continuing relationship, not to mention will give you peace of mind. For front of house, what is the base pay before tips? For back of house, are tips shared?

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Scheduling Front of House Back of House Training 98

7 Shifts

JUNE 8, 2020

After graduating, I worked with several brands as a Field Trainer, Business Development Consultant and most recently, Learning and Development Manager.” I was given the opportunity to help grow the business by managing 3 of their 4 locations, I even got to open up their store in the Summerhill area of Toronto!

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Server Scheduling Communication Front of House 130

Lithos POS

SEPTEMBER 27, 2023

Technology helps business owners achieve their goals by simplifying and more opportunities to grow businesses. POS helps you to automate various business functions such as inventory, payments, accounting, customer, and employee operations. Why Restaurant POS System Restaurant POS system offers seamless business operations.

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POS Systems Accounting Front of House Server 69

7 Shifts

AUGUST 5, 2021

Employee scheduling for your restaurant can be the most stressful part of your job. After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. Plus, that schedule almost rarely ends up going as planned. Cross-Train Your Employees.

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Scheduling Server Front of House Accounting 148

7 Shifts

DECEMBER 27, 2019

Contrary to popular belief, it isn’t employee dissatisfaction with pay or scheduling. When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Orientation and training ($820.96): Onboarding are training are costly and time consuming.

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Server Training Front of House Back of House 144

Restaurant Engine

FEBRUARY 24, 2021

Poached offers a full setup for hiring managers and restaurant owners/managers to review resumes, message candidates, and even schedule interviews. Their goal is to help restaurants transition back into business while managing the Covid-19 pandemic successfully. Tell me about your customer service experience/training.

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Server Customer Service Training POS Systems 65

Les Roches

MAY 24, 2023

As a hospitality professional, you need to have a good overview of when the quiet and busy seasons are, what your clientele is, and good managerial knowledge. This includes functions such as employee scheduling, reservation management, and making sure that you have enough staff to handle all the tasks needed at busy times.

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Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

As a hospitality professional, you need to have a good overview of when the quiet and busy seasons are, what your clientele is, and good managerial knowledge. This includes functions such as employee scheduling, reservation management, and making sure that you have enough staff to handle all the tasks needed at busy times.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Lithos POS

OCTOBER 20, 2022

In this blog, we are discussing: The reason behind the labor shortage The pandemic affect How important is an employee to a restaurant How the labor shortage could affect your restaurant Where are they and how to attract them Tips to attract laborers to your business How to solve the labor shortage issue by relying on technology.

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Front of House Back of House Server Blog 40

The Restaurant Times

JULY 27, 2020

Reduced turnover rates can, in turn, help restaurants save on additional expenses, which would otherwise be incurred on repeated recruitment and training. Calculate the staff’s performance in each quarter, and offer a cash reward for the employees who have followed proper scheduling. Attendance-Based. Performance-Based.

Server 52

Server Front of House Training Scheduling 52

7 Shifts

OCTOBER 12, 2022

How to Choose the Right Tip Payout Method For Your Business. The right tip payout method for your business depends on your service model. It's important to consider how many employees are in tipped positions, your staff's experience, the shift schedule structure , and projected wages with tips added. Full-Service Restaurants.

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Server Back of House POS Systems Customer Service 146

Modern Restaurant Management

DECEMBER 21, 2022

In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. As a result, businesses will need to find ways to optimize and engage the staff they have, while providing them with a more positive work experience and gig-like flexibility.

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Pricing POS Systems Front of House Marketing 193

7 Shifts

JANUARY 7, 2020

The people you hire to run your restaurant can make or break the business. Your staff scheduling tool will let you see who is coming in late or leaving early, who has skipped shifts, who has requested the most number of days off, etc. Give employees certificates for completing certain courses or training milestones.

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Bookkeeping Front of House Back of House Training 139

Synergy Suite

JUNE 6, 2023

This comprehensive guide will examine what restaurant accounting software entails, the benefits it offers, and the key factors to consider when choosing the perfect solution for your business and enhancing your restaurant’s financial efficiency and success. What is Restaurant Accounting Software?

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Accounting POS Systems Budgeting Bookkeeping 52