Hotelogix

JANUARY 31, 2024

It's not just about the amenities or the quality of the room; it's about the entire journey of your guests, from the moment they consider booking to the moment they leave your property and even beyond. It includes browsing for options, reading reviews, and making reservations.

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Revenue Hub

JULY 10, 2023

Wholesale The wholesale segment refers to those leisure guests or FITs (free independent travelers) who book through a wholesaler with special negotiated rates. Transient Transient travelers are FITs or business travelers who typically book last minute directly through the hotel, travel agent, or an OTA.

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Marketing Special Events Book Article 86

Revenue Hub

APRIL 11, 2023

Still, it is one of the most critical decisions hoteliers can make to improve profitability and boost reservations. Marketing systems collect information about guests, and the hotel PMS has all the information about the reservations, which reflects guest behavior. That was when the hotel booking engines started to emerge and grow.

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Book Reservations Information Catering 80

InnQuest

SEPTEMBER 13, 2022

In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers. The booking engine is what allows customers to book rooms and other facilities in a hotel online.

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Housekeeping Book Guest Satisfaction Information 130

SiteMinder

OCTOBER 5, 2023

It allows you to manage bookings, adjust nightly rates, availability, and streamline inventory management. This global exposure means that hotels, regardless of size or location, have the opportunity to attract travellers from various regions, enhancing their booking potential. A particularly useful feature is the rate management tool.

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Competitive Analysis Book Property Management Information 59

Revenue Hub

OCTOBER 23, 2023

If they’re too high, the property is missing bookings that it would have received, and if they’re too low, the hotel is leaving money on the table for every individual booking. Even when an individual university shifts an event date like a family weekend, it can cause a sudden surge in bookings on an off weekend.

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Pricing Book Reservations Property Management 85

Revenue Hub

OCTOBER 17, 2023

Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours. Meetings and Events: Host conferences, weddings, and other events at your hotel, leveraging your meeting spaces and event planning services.

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Revenue Hub

JULY 11, 2023

This allows your hotel to maximize revenue during high-demand periods and stimulate bookings during slower periods. Distribution Channel Management Distribution channels refer to the various ways a guest can book a room at your hotel. This could be through an Online Travel Agency (OTA), direct booking through your website, or walk-ins.

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Pricing Book Article Events 67

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. Once upon a time your guests would book over the phone, by walking into a hotel, or through a travel agent. Secondly, technology is designed to simplify and accelerate specific tasks.

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Guest Satisfaction Book Property Management Pricing 52

Les Roches

DECEMBER 27, 2023

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism.

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Guest Services Definition Customer Service Concierge 52

Xotels

JANUARY 18, 2021

Booking Lead Time. Today’s ways of booking make it difficult to identify the purpose of the trip. Segment by default the individual bookings for short midweek stays as business, and identify as leisure reservations of double rooms over the week-end. And when it comes to bookings made directly on your hotel website?

Marketing 40

Marketing Book Reservations Special Events 40

eZee Absolute

AUGUST 31, 2022

Host a special event. Every year, during Diwali, the global hospitality industry witnesses a great surge in bookings. The same report also stated that there has been a 22% increase in domestic travel bookings during the same time of the year. Host a special event. Plan around the gifts.

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Special Events Pricing Events Book 52

eZee Absolute

OCTOBER 16, 2023

Concierge Services: You can charge by offering premium concierge services, such as arranging restaurant reservations, event tickets, or private tours. Meetings and Events: Host conferences, weddings, and other events at your hotel, leveraging your meeting spaces and event planning services.

Concierge 59

Concierge Events Book Catering 59

SiteMinder

OCTOBER 15, 2023

Here are some of the advantages of using dynamic pricing at your hotel: Boost occupancy – When demand drops, you can drop your rate to increase the chances of a booking. It pays to take notice of what’s happening around you in real-time so you can quickly capitalise on opportunities to capture extra bookings or maximise profit.

Pricing 59

Pricing Definition Book Marketing 59

Synergy Suite

APRIL 11, 2023

Promoting special events, discounts, or new menu items through your website helps generate buzz and attract customers and retain loyal ones. Some examples include: Reservation System Integration If you offer reservations, integrating a reservation system into your website allows customers to conveniently book a table online.

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POS Systems Reservations Information Definition 52

Revenue Hub

JUNE 13, 2023

That way, more people book at higher rates during the busier times of the year. You want to apply rates to your rooms at least a year in advance, as this will allow you to build your base of online visits, reservations, occupancy rate and develop your pricing dynamism at the proper time. It stimulates demand at weak times of the year.

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Pricing Book Events Article 52

SiteMinder

AUGUST 29, 2023

Host events and functions Similar to the last point, if you have the space to host special events you should do so. Don’t put all your eggs in one basket Statistics from HSMAI show 76% of independent hotel room nights are reserved through OTAs, costing hotels billions in commissions every year.

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Housekeeping Guest Satisfaction Book Maintenance 52

7 Shifts

NOVEMBER 9, 2022

Get holiday reservations? Special events such as birthdays and anniversaries also show how much you care about them. For example, if you are sending a newsletter with the goal of getting more restaurants bookings, you can do the following: Share a discount, event, or special menu in your newsletter message.

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Reservations Blog Marketing Events 78

Les Roches

DECEMBER 30, 2023

This involves several key aspects: Check-in and check-out : smooth and efficient check-in and check-out processes are crucial to making guests feel valued and at ease Concierge services: hotels frequently offer concierge services to help guests with reservations, travel arrangements and local recommendations Room amenities and housekeeping : these (..)

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Synergy Suite

DECEMBER 7, 2023

Reservation Systems: If your restaurant accepts reservations, integrate reservation data into your analysis. This can help you track average cover for different booking types. Seasonal Variations: Consider how average cover fluctuates with the seasons, holidays, or special events.

POS Systems 52

POS Systems Pricing Training Reservations 52

Revenue Hub

JUNE 27, 2023

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. use their phones exclusively during the research phase of their travel.

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Marketing Book Travel and Tourism Communication 92

SiteMinder

OCTOBER 10, 2023

Without undertaking accurate hotel forecasting, you’ll have no accuracy when it comes to predicting your future booking volume. Segment market Market segmentation involves categorising your target audience based on various criteria like demographics, booking channels, or purpose of visit. Booking pace. Market segments.

Book 52

Book Pricing Reservations Accounting 52

Modern Restaurant Management

FEBRUARY 10, 2023

Discover 12 things your website must include to boost reservations and revenue. Some 41 percent look up restaurants on social media before deciding to make a reservation or visit. Clickable phone numbers and email make it easier to convert a visit into an inquiry or a reservation booking. Yes, you do.

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Revenue Hub

OCTOBER 28, 2022

NB: This is an article from RealTime Reservation. Although occupancy rates and room revenues projection are now approaching 2019 levels, the outlook for ancillary revenue is expected to lag behind due to business travel, meetings, and a slower return of group bookings. Stock suntan lotions and drinks.

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Reservations Book Catering Special Events 77

Revenue Hub

AUGUST 22, 2023

Subscribe to our weekly newsletter and stay up to date Instead of solely looking at the occupancy (OCC) and average daily rate (ADR) for one room, now properties are looking more closely at the guest (or guests) that reserve these rooms, what they are interested in, and how to capitalize on those interests and capture more of their spend.

Special Events 74

Special Events Book Information Reservations 74

SiteMinder

DECEMBER 7, 2023

This process requires continuous analysis of market trends, booking patterns, and competitor strategies. If it’s the height of your busy season and hotels locally are becoming booked up, you can afford to charge your guests more. The time of year Is it peak or off-peak season? It pays to obsess over long-range weather forecasts too.

Pricing 59

Pricing Book Marketing Events 59

Modern Restaurant Management

JULY 6, 2023

Online Reservations and Ordering : Utilizing online reservation systems and digital ordering platforms allows restaurants to collect customer data during the booking or ordering process. By offering incentives and rewards, restaurants can encourage customers to join the program and willingly provide their data.

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Marketing Information Communication Reservations 180

Revenue Hub

OCTOBER 17, 2023

The focus is on variable demand tied to market crises, short term booking windows, which are focused on guest spend and dynamic optimization embracing rate flexibility. This time we booked the room online, checking the brand rates as well and were satisfied we found a reasonable rate with the expectation of a high-quality experience.

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Pricing Marketing Training Book 100

Revenue Hub

OCTOBER 28, 2022

Instead of solely looking at the occupancy (OCC) and average daily rate (ADR) for one room, now properties are looking more closely at the guest (or guests) that reserve these rooms, what they are interested in, and how to capitalize on those interests and capture more of their spend. Subscribe to our weekly newsletter and stay up to date.

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Special Events Book Information Reservations 80

MBB Hospitality

MARCH 18, 2019

Yelp for customer reviews and OpenTable for reservations are also popular sites for restaurant owners. When you set up a Facebook Page for your restaurant, there are several beneficial features that you should take advantage of including: A Book Now button so you can accept reservations. The ability to upload your menu.

Marketing 40

Marketing Special Events Definition Information 40

7 Shifts

SEPTEMBER 9, 2021

Nearly all restaurants host parties and special events throughout the year, such as a grand-reopening. If you have the ability to email customers, it can be an excellent way to engage with them and have potential customers visit you during the event. Include also a menu preview at the beginning of every season or event.

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Marketing Special Events Events Information 78