Hotel Owner

OCTOBER 3, 2023

OYO will manage all operational aspects, including guest bookings, housekeeping, and maintenance, offering a flexible engagement term ranging from three to 15 years. OYO aims to ensure optimal property management, helping hotel owners maximise their real estate investments.

Housekeeping 98

Housekeeping Maintenance Property Management Pricing 98

Revenue Hub

JUNE 1, 2023

Most cloud-based channel managers, including STAAH , are integrated with a hotel’s property management system (PMS), making the booking process even more seamless. The channel manager picks reservation and rates updates made in the PMS and immediately distributes them to the connected channel.

Book 80

Book Reservations Article Pricing 80

STAAH

MAY 30, 2023

Most cloud-based channel managers, including STAAH , are integrated with a hotel’s property management system (PMS), making the booking process even more seamless. The channel manager picks reservation and rates updates made in the PMS and immediately distributes them to the connected channel.

Book 82

Book Reservations Article Download 82

Revenue Hub

OCTOBER 6, 2023

For instance, OTA bookings are more expensive than direct bookings (unless your online booking engine charges transaction fees—ouch!), so you want to emphasize those direct bookings. For instance, guests that book through an OTA may be more expensive to acquire because of OTA commission fees (see above).

Book 98

Book Maintenance Article Marketing 98

Larry Mogelonsky

DECEMBER 11, 2023

It follows that a top priority should be tightening cost controls to optimize profitability ahead of rolling out any new ventures, where traditionally many areas ripe for savings aren’t readily apparent due to the complexity and interconnectedness of hotel operations across multiple properties. How is this done, though?

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

Revenue Hub

JANUARY 23, 2024

room cleaning and maintenance costs, F&B costs, spa supplies, and labor. Employ the data in your property management system to get a granular view of revenues – by room type and ancillary product or service – and subtract the associated COGS for each. The lower your COGS, the higher your profit.

Maintenance 83

Maintenance Article Information Property Management 83

Hotel Owner

OCTOBER 6, 2022

And the solution garnering the greatest consideration often is the property management system. In partnership with Starfleet Research, we’re releasing How Independent Hotels Book Better Performance : Technology’s Vital Role.

Guest Satisfaction 105

Guest Satisfaction Download Maintenance Information 105

Revenue Hub

JULY 19, 2023

Secondly, having all your units booked doesn’t mean maximized revenue earned. There are many cases when a hotel manager or a vacation property renter can earn more money with lower occupancy by increasing rental fees. Overall, average hotel occupancy rates range between 65 and 80 percent.

Maintenance 77

Maintenance Article Pricing Scheduling 77

Hotelogix

FEBRUARY 1, 2024

High-end hotel management software or hotel property management systems (Hotel PSM) have a hefty price tag. Cost-effectiveness: Cloud solutions are typically more affordable, with pricing structures designed to accommodate the budget constraints of smaller properties.   The challenges are multifold.

Guest Satisfaction 130

Guest Satisfaction Training Budgeting Demo 130

SiteMinder

OCTOBER 11, 2022

Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. Management department. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Hotel Business

SEPTEMBER 28, 2023

The company has also sold Destination Residential Management to Lowe. In the near future, the Homes & Hideaways by World of Hyatt platform is expected to feature key existing DRM properties in top U.S. “Residential resort management is how our company began, and it is a service that we know well.

Resort Management 99

Resort Management Procurement Concierge Housekeeping 99

Revenue Hub

OCTOBER 14, 2022

Travelers are no longer willing to compromise on the guest experience – and thanks to modern property-management system (PMS) technology, they don’t have to. Here are four existing hotel PMS capabilities that are leveling the playing field for independent operators: Robust Booking Experience. Seamless Check-In/Check-Out.

Book 83

Book Housekeeping Communication Information 83

Revenue Hub

DECEMBER 8, 2023

This necessitates a shift to technology infrastructure that supports keyless room entry, virtual check-ins, guest notifications, mobile tipping, and bookings. This allows for proactive maintenance, saving money in the long run. Additionally, hotels should consider creating experiences compatible with an increasingly hybrid workforce.

Travel and Tourism 96

Travel and Tourism Procurement Maintenance Information 96

SiteMinder

OCTOBER 11, 2022

Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Serviced Apartments

OCTOBER 13, 2022

UK: European short-term rental property management company ALTIDO has announced the acquisition of property service platform Sherpa, expanding its footprint in Scotland. The initiative brought in £1 million gross booking value to ALTIDO in August alone. million revenue.

Property Management 52

Property Management Maintenance Property Development Budgeting 52

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. Maintenance and Repairs Hotels must be in top condition to ensure guest satisfaction.

Housekeeping 52

Housekeeping Guest Satisfaction Book Maintenance 52

SiteMinder

JANUARY 8, 2024

Reservations management: As soon as a room is sold, the job of managing that reservation begins. Front desk management: The human face of your business, front desk management is critical in curating the reputation of your hotel. You can get even more specific by offering things like mobile-only promotions. work hours.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

NOVEMBER 22, 2023

Dutch airline KLM is using a Facebook messenger chat service to send passengers booking confirmations, notifications, and boarding passes. This process is easily transferable to hoteliers who can maintain an ongoing dialogue with guests from the booking to check-out stages, and everything in between.

Travel and Tourism 52

Travel and Tourism Concierge Book Valet Services 52

SiteMinder

JANUARY 8, 2024

Reservations management: As soon as a room is sold, the job of managing that reservation begins. Front desk management: The human face of your business, front desk management is critical in curating the reputation of your hotel. You can get even more specific by offering things like mobile-only promotions. work hours.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Les Roches

JULY 11, 2023

Because they include the running and management of all aspects of a hotel, jobs in hotel management are extremely diverse. One day you could be responsible for guest services, while on another, you could be overseeing staff training and managing bookings.

Maintenance 40

Maintenance Concierge Communication Housekeeping 40

Revenue Hub

DECEMBER 12, 2022

Your property management system (PMS) should make daily operations smoother and more efficient for your staff. There’s even a section for notes and add-ons in case a guest asks for something special, or there’s a maintenance issue. Not only that, but you can also reward a job well done. Don’t be stingy with positive comments!

Housekeeping 79

Housekeeping Training Reservations Sanitation 79

Les Roches

APRIL 13, 2023

This is because the management and operations of departments, such as food and beverage and housekeeping, influence customer satisfaction. Meanwhile, high-scoring hotels are likely to see more bookings and ROI. During off-peak seasons, hotels receive fewer bookings, meaning turnover and ROI can be lower.

Travel and Tourism 52

Travel and Tourism Maintenance Budgeting Hospitality Management 52

Xotels

APRIL 3, 2024

property maintenance) and comparatively low variable costs (e.g., incremental expenses per occupied room), aligning with the cost structure conducive to effective revenue management. Making sure to be on the right channels with the right strategy is when the best successes can be booked for your hotel. Protect YOUR Brand!

Pricing 52

Pricing Book Budgeting Marketing 52

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

AUGUST 12, 2022

Part of your role can include managing a group of departmental managers and overseeing budgets, sales targets, recruitment, customer complaints, building maintenance, housekeeping, and all licensing and health and safety regulations. Revenue management. Property management. Listen to your guests.

Communication 52

Communication Housekeeping Customer Service Training 52

Les Roches

JANUARY 8, 2024

From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry. Cost-efficiency By automating tasks such as booking management and front desk services, companies can reduce labor costs.

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

Revenue Hub

MAY 18, 2023

For example, with a comprehensive Property Management System (PMS), hotels can manage all front desk operations from a single interface, reducing the need for manual data entry and the risk of errors. This in turn can be used to create targeted marketing campaigns that resonate with their audience and drive high-value bookings.

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Front Desk Operations Cost Reduction Book Training 81

Boutique Hotel News

MARCH 6, 2023

She has led projects ranging from renovation of student rooms and amenity spaces to managing large deferred maintenance projects. She has also project managed the construction of modular buildings from inception through to completion.

Travel and Tourism 254

Travel and Tourism Marketing Catering Business Development 254

Metasphere

MARCH 27, 2022

That being said, it's not always necessary to have an integration with your Property Management System (PMS). The channel management system may sometimes not be included in the PMS package. Front Desk Management - Helps your employees to manage room and perform duties such as check-ins, check-out, etc.

Housekeeping 52

Housekeeping Information Maintenance Reservations 52

eZee Absolute

JANUARY 9, 2024

Payment processing solutions can be integrated with your existing systems too, like your hotel PMS, channel manager, booking engine, or restaurant POS. Compatibility and Integration: Evaluate terminals that seamlessly integrate with existing hotel systems, such as Property Management Systems (PMS) and Channel Manager.

Budgeting 59

Budgeting Training Information Communication 59

Hotelogix

OCTOBER 18, 2023

What is a Hotel POS System A Hotel Point of Sale (POS) system is a specialized software solution designed to manage and facilitate various transactions and operations within your hotel environment.    Cost Consideration: Analyze the overall cost, including setup, licensing, and maintenance fees. 

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

Metasphere

APRIL 16, 2022

A hotel server initializes the check in, and your property management system (PMS) allocates a room to the guest. Such as your hotel’s Property Management System (PMS), door locking, and payment terminal systems. Generally, these costs consist of the integration, monthly subscription, and maintenance fees.

Communication 52

Communication Demo Download Property Management 52

Xotels

NOVEMBER 2, 2021

Think of sending a welcome email (providing basic information and confirming their booking) followed by an email shortly before the guest´s arrival (directions to the hotel, parking information, things to do, products and services in the hotel incl. RMS (Revenue Management System). bookable options). Internal collaboration tools.

Communication 52

Communication Housekeeping Information Article 52

Hotel Business

APRIL 19, 2024

This refinancing is a validation of the quality of assets in the portfolio and the attractive operating and financial performance of properties managed by MCR,” said Tyler Morse, chairman/CEO, MCR. Citigroup Global Markets acted as manager and book runner on the transaction.

Maintenance 59

Maintenance Property Management Pricing Marketing 59

Modern Restaurant Management

SEPTEMBER 30, 2020

Whether partnering with a third party or launching your own, it's important to make it as easy as possible for customers to book a table at your restaurant. The manufacturer or distributor is responsible for all maintenance on the device. A final piece of advice for restaurants is to invest in a user-friendly reservation system.

Travel and Tourism 189

Travel and Tourism Pricing Reservations Communication 189

SiteMinder

SEPTEMBER 12, 2022

This comprehensive guide gives you the framework, knowledge, insights, actionable tips and tools you need to win more bookings and perfect the guest experience. Falling ill while on holiday, being required to isolate while travelling or being subject to a lockdown are new, and powerful, considerations for people when booking a hotel.

Travel and Tourism 94

Travel and Tourism Book Events Marketing 94

STAAH

MARCH 14, 2023

Here are some tips to help you create a unique space that will attract more bookings: Define your niche: Consider what makes your home unique and what type of guest would be interested in staying there. This could include providing fresh flowers or a welcome basket with local treats or creating a cozy reading nook with books and blankets.

Communication 73

Communication Book Property Management Maintenance 73