Revenue Hub

JULY 20, 2023

This allows you to maintain full control over the booking process and also saves costs on commissions to third-party booking platforms. Below are the steps and aspects to consider for a successful direct booking strategy: 1. Below are the steps and aspects to consider for a successful direct booking strategy: 1.

Guest Retention 57

Guest Retention Book Customer Service Article 57

Revenue Hub

MAY 22, 2023

It also includes indirect costs like the salaries of the marketing and sales teams, the cost of promotions, the cost of running events or campaigns, and the commission paid to travel agents or online booking platforms. High Competition : The hotel industry is highly competitive, with many hotels vying for the same guests.

Guest Retention 77

Guest Retention Budgeting Article Marketing 77

Revenue Hub

JANUARY 27, 2023

Enhancing the hotel guest experience through different means is crucial in order to enforce your hotel’s brand identity, position your hotel among the competition, potentiate guest retention, increase sales and revenue, and continue to grow. It’s a win-win. Want to score some bonus points?

Guest Retention 68

Guest Retention Scheduling Article Book 68

SiteMinder

FEBRUARY 29, 2024

I have seen an increase in direct bookings, the revenue has increased, and it has reduced human error. Reservation and booking systems : Proficiency in using the hotel’s reservation software, such as SiteMinder, for efficient booking management. Doing my job is now more enjoyable and easier.”

Training 52

Training Customer Service Guest Satisfaction Communication 52

eZee Absolute

AUGUST 29, 2023

Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. It enables seamless reservation management, guest check-ins, and check-outs, reducing wait times and ensuring a smooth flow of guests through the property.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

eZee Absolute

AUGUST 10, 2023

The majority of family bookings typically include at least one child, and this often gives rise to distinct requirements throughout their stay. Loyalty Programs Loyalty programs play a crucial role in guest retention. It means you give some of your guests special access to certain offers and discounts that others don’t get.

Marketing 52

Marketing Book Budgeting Information 52

Xotels

SEPTEMBER 22, 2022

Increase bookings? If it’s true that social media rarely play any role during the final step of guests’ reservations, they do in the first micro-moments of the booking journey. Make sure to engage your guests with enticing content and encourage them to share their positive experiences. Advertisement.

Marketing 40

Marketing Blog Book Communication 40