InnQuest

AUGUST 3, 2023

In the hospitality industry, guest satisfaction is the ultimate goal. To ensure continuous improvement and success, hospitality businesses must adopt effective methods to measure guest satisfaction. The bottom line benefits of guest satisfaction in hospitality industry are customers’ recommendations and repeat business.

Guest Satisfaction 217

Guest Satisfaction Book Document Blog 217

Hospitality Net

SEPTEMBER 6, 2023

Imagine this — it’s the height of the holiday season, and your hotel is fully booked. You have limited staff, but you’re not worried. Because your text messaging app helps guests easily communicate their needs and an AI assistant automatically provides accurate answers. How much simpler would that make your daily operations?

Budgeting 75

Budgeting Communication Book 75

Larry Mogelonsky

MARCH 7, 2024

Artificial intelligence (AI) is at the forefront of hospitality technology heading into 2024, and in looking at specific tasks where it can be deployed, a very lucrative application is in attribute-based shopping (ABS). You give a guest four room types and they have no problem selecting which one fits their needs and budget.

Book 100

Book Budgeting Reservations Presentation 100

Hospitality Net

FEBRUARY 12, 2024

According to the 2024 Lodging Technology Study, 100% of survey respondents (hotel professionals representing more than 10,000 properties worldwide, including luxury, upscale, midscale, and economy brands) say their IT budgets will increase or hold steady this year.

Budgeting 105

Budgeting Book Property Management 105

Hotel Business

MARCH 13, 2024

By Jared Lerner In the competitive landscape of the hospitality industry, hotels are constantly seeking innovative ways to optimize their operations, increase revenue and enhance guest satisfaction. Microstays also provide hotels with an opportunity to connect with budget-conscious travelers who may be priced out of their rooms otherwise.

Guest Satisfaction 69

Guest Satisfaction Catering Budgeting Scheduling 69

Hospitality Net

JUNE 5, 2023

Are you struggling to win the direct booking “war”? Wondering if it’s even possible for non-branded properties without massive marketing budgets to beat the OTAs at their own game, and drive more bookings to their website?

Budgeting 93

Budgeting Book Marketing 93

Hospitality Net

APRIL 18, 2024

Currently direct online bookings and their distribution costs: ongoing website hosting and technology upgrades, website content optimization, SEO, website visitors referrals fees (metasearch and paid search CPCs, online media and retargeting referrals, etc.),

Budgeting 40

Budgeting Book Marketing 40

Hotel Owner

NOVEMBER 30, 2022

Where budget allows, investment in better accessibility, sustainable operations and strong CSR values, will become the expectation not only among customers, but staff too. “As As an industry, we remain in a strong place and all RBH forward booking data continues to be positive. Revenue recovery and the investor landscape.

Book 105

Book Housekeeping Marketing Budgeting 105

Hospitality Net

APRIL 18, 2024

Whether you’re a startup looking to maximize travel budgets, a travel manager wanting to recognize employees, or a construction foreman needing a last-minute, multi-week group booking—managing your company’s travel needs is now easier than ever thanks to Wyndham and its newly expanded, free-to-join, Wyndham Business program.

Budgeting 40

Budgeting Book 40

Hospitality Net

FEBRUARY 1, 2024

A majority of travel buyers report increases in bookings and spending for 2023 and expect this year-over-year growth trend to continue as they also prioritize sustainable travel in their organizations. The global business travel industry has put the pandemic behind it and is riding a wave of momentum at the start of 2024.

Budgeting 73

Budgeting Book 73

Hospitality Net

APRIL 12, 2023

Travelers are shopping around more and that’s why your hotel’s visibility is essential when you’re trying to increase room bookings. This also presents hotels with a unique challenge: How do you balance budget constraints with getting in front of potential customers at the right time?

Budgeting 74

Budgeting Presentation Book 74

Revenue Hub

JULY 26, 2023

With high inflation during the post-pandemic period, the good thing – let’s say – about hotel rooms has been that you can increase your prices to cover higher costs ,” observes Dimitris Mittas, chief executive of hotel and hospitality asset management firm Global Asset Solutions. This causes an issue with the profitability of F&B.

Pricing 91

Pricing Book Marketing Article 91

SiteMinder

OCTOBER 9, 2023

In today’s competitive hospitality industry, understanding and optimising these metrics is crucial. Guest satisfaction metrics, such as Net Promoter Score (NPS) and online reviews, gauge guest experiences and areas of improvement. How much are you spending to secure a booking?

Guest Satisfaction 59

Guest Satisfaction Accounting Book Housekeeping 59

Hospitality Net

JANUARY 18, 2024

The six new dashboards – Market Segments, Booking Channels, Room Types, Pick-Up, Pace and Forecast & Budget – will elevate multi-property data aggregation and analytics to unprecedented levels, ultimately leading to improved commercial performance.

Budgeting 40

Budgeting Book Marketing 40

eZee Absolute

JANUARY 9, 2024

POS terminals securely process and accept UPI payments, net banking, and credit and debit card payments ensuring a swift and hassle-free experience for both guests and staff. Payment processing solutions can be integrated with your existing systems too, like your hotel PMS, channel manager, booking engine, or restaurant POS.

Budgeting 59

Budgeting Training Information Communication 59

eZee Absolute

DECEMBER 11, 2023

Now, imagine the chaos if you had to manually keep track of bookings, room availability, and rates across all the online platforms your hotel is listed on. In simple words, a channel manager is your 24*7 assistant in the digital world of bookings. It maximizes the chances of getting a booking and optimizing your revenue.

Book 59

Book Pricing Information Training 59

Boutique Hotel News

JANUARY 27, 2023

After a topsy-turvy 2022, here are the major hospitality and real estate trends we expect to see in the year ahead, some more unexpected than others. Campspace, a booking platform for sustainable, outdoor stays [including yurts], claims to have grown at a rate of 300 per cent per year.

Travel and Tourism 130

Travel and Tourism L&D Marketing Pricing 130

Hotel Owner

JUNE 23, 2023

I could see there was a need among people who were busy, high net worth delegators. We’re really disrupting the hospitality market, which has always been a very transient market. How did The Other House come about? We didn’t want that, we wanted to create a place where you felt at home, where you felt in control.

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Marketing Pricing Definition Budgeting 104

Modern Restaurant Management

DECEMBER 12, 2019

Interested candidates should have business experience, along with $125,000 in liquid assets and a minimum net worth of $350,000. Customers can also purchase the First Book Bundle at Pizza Hut, where $1 from every bundle purchased will be donated to First Book. " Karamo Brown. " Karamo Brown. . "As

Book 110

Book Marketing Training Pricing 110

Larry Mogelonsky

DECEMBER 11, 2023

The start of the fourth quarter brings on the all-too-important annual tradition of budget planning for next year, and yet 2024 ‘s specific challenges have given the more heavily integrated hotel technologies a unique time to shine.

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

Synergy Suite

JANUARY 12, 2024

How Restaurant Analytics Differ from General Business Analytics While both restaurant analytics and general business analytics focus on data-driven decision-making, restaurant analytics are specifically tailored to the unique environment of the hospitality industry. This metric is indicative of the overall profitability of the restaurant.

POS Systems 52

POS Systems Information Pricing Accounting 52

Revenue Hub

OCTOBER 17, 2023

NB: This is an article from Robert O’Halloran , Professor Director, School of Hospitality Leadership at East Carolina University A new hotel to some is just another place some travelers cannot afford to stay. Maybe if there was an incentive offered driving us to book directly, we might return.

Pricing 98

Pricing Marketing Training Book 98

EATER

OCTOBER 17, 2023

Department of Agriculture has categorized agritourism activities into five types: direct sales, education, hospitality, outdoor recreation, and entertainment. Though luxury estates represent only a small percentage of agritourism business, they garner an unequal amount of attention, thanks to robust marketing budgets and media coverage.

Travel and Tourism 84

Travel and Tourism Presentation Budgeting Marketing 84

7 Shifts

JULY 6, 2023

A three-month consulting gig turned into a six-month gig, which turned into a partnership at a hospitality company in Toronto. What do you reserve your budgets for - to invest in growth in people? So it's not about big budgets, it's about thought and care. As for how he entered the restaurant business? It still works.'

Document 78

Document Book Pricing Marketing 78

Modern Restaurant Management

OCTOBER 29, 2020

He spent 55 years with the same company in the hospitality industry before starting Freddy’s. Additional benefits include streamlining walk-in management, optimizing online booking channels, advanced seating and table management, and full ownership of their guest data. Commissary Kitchen in Opa Locka, FL.

Catering 143

Catering Marketing Communication Events 143