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Introducing the 7shifts Academy: Free Online Restaurant Management Courses

7 Shifts

On the 7shifts blog and social media, we seek to provide actionable and informative content to help restaurant people learn about every corner of the industry. Here's a small snapshot of what each offers: Scheduling Course. Success starts with a great schedule. Scheduling Best Practices. ?? Start the Scheduling Course.

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17 Restaurant Job Interview Questions (and How to Answer Them)

7 Shifts

Check out this blog and video on the top 9 interview questions to ask as an owner. For instance, were you responsible for restaurant employee scheduling or managing a log book ? All restaurant employees have to deal with difficult customers at one point or another. Everyone makes mistakes - especially in restaurants.

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Sales Per Man Hour (SPMH): Understanding and Improving it In Your Restaurant

Synergy Suite

Essentially, it tells you how much revenue your restaurant is generating for every hour of labor worked by your employees. Efficient scheduling and staff management based on SPMH metrics contribute directly to a more cost-effective operation. Be meticulous in recording and totaling these hours to ensure accuracy.

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Guide on Providing Excellent Customer Service: Before, During and After The Meal

7 Shifts

Recommended Reading: BLOG NAME. With that said, mistakes happen, and this is one of those mistakes that happen time and time again in the restaurant industry. Write everything down to avoid mistakes. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Offer add-ons. During the meal.

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Restaurant Training Program: Why Standardized Training is Essential

Synergy Suite

It’s no secret that running a great restaurant requires great employees, and that the best employees benefit from the best restaurant training. An excellent restaurant training program improves employee experience and retention. A trained staff not only means happy customers—it also results in higher employee morale.

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15 apps for restaurants that can make work and life easier

OpenTable

It can take a lot of mistakes, miscommunications, data entry, and drudgery out of running a small business. This scheduling software is user-friendly, mobile, and cloud based. It’s a great scheduling app that makes shift planning simpler and faster. Kudos is an employee engagement system that helps you acknowledge team members.

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Continuing Restaurant Training After Onboarding

Synergy Suite

Restaurant training is most crucial during restaurant employee onboarding , but shouldn’t be forgotten afterwards. For even the most seasoned and experienced employees, ongoing training should be a regular part of the job and can help your business continue to flourish. Avoid Mistakes, Errors, and Accidents.