article thumbnail

Four Focus Areas for QSRs to Mitigate Wage and Commodity Inflation

Modern Restaurant Management

There is money to be saved by more closely managing campaign budgets and the cost of offers by zeroing in on efforts around segmentation and personalization. First, brands should work to improve their back-office processes, moving to digital-first solutions where automation can reduce manual overhead. Streamline Kitchen Operations.

article thumbnail

Five Keys to Success for QSRs Post-COVID

Modern Restaurant Management

Personalized offers deliver the right incentive to the right people at the right time, optimizing promotion budgets and appeasing franchisees, who loathe to lose margin unnecessarily. Taco Bell, for example, incorporated smart kitchen technology to detect customer arrival and suggest in-app the fastest pick-up option.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Front of House vs. Back of House When you walk into a restaurant, you might immediately notice the friendly hostess greeting you at the door and the waitstaff bustling about to take orders and deliver food. This is the front of the house, where the customer-facing actions happen. Restaurant management is a big job.

article thumbnail

Fast Food Restaurant Management – Diving deeper

Lithos POS

To keep kitchen operations efficient kitchen managers must control inventory, order supplies, and maintain kitchen hygiene standards. They communicate with the administrative team, particularly the General Manager, to streamline kitchen operations, implement menu changes, and address any kitchen-related issues.

article thumbnail

Hotel and restaurant management career paths

Les Roches

Housekeeping is very important in the hospitality industry because customers expect a high level of cleanliness at venues.

article thumbnail

Restaurant POS system, the one-stop solution for restaurants

Lithos POS

So, you can automate various business operations such as payment processing, reporting and analytics, budgeting, and forecasting. Overall, the system is a powerful tool to manage your financial operations. and building strong communication between your front-of-house and back-of-house.

article thumbnail

The 20/20 on 2020: Restaurant Experts Weigh In

Modern Restaurant Management

To that end, while technology and automation will play an increasing role in restaurant operations, we’re focusing on back-of-house technologies that make our employees’ jobs easier so they can focus on our guests. Thus, the operator can focus on fulfilling delivery tickets.