Soft Inn

APRIL 15, 2024

By reading this article, you will get a complete guide about the key card reader. Discover how Hotel MyKad Reader and Key Card Systems seamlessly enhance guest experiences and streamline hotel operations. Delve into the details of key card readers and explore the hidden features that make them indispensable tools in modern hotels.

Article 147

Article 147

eHotelier

MARCH 21, 2024

Previously, we published the Diversity, Equity, and Inclusion Defined article by Gissell Moronta, which gave you an understanding of the terminology and why DEI is important.

Article 130

Article 130

Nation's Restaurant News

JANUARY 20, 2023

Plus, hear from Keith Goldman, COO of California Tortilla

Article 65

Article 65

Soft Inn

APRIL 16, 2024

In this article, I will talk about why occupancy reports are so important, explain the important numbers in them, and share some ideas to get more guests to stay at your hotel, so you can keep being successful even as things change in the hotel industry. In the world of managing hotels, one tool is essential which is the occupancy report.

Article 130

Article 130

Soft Inn

APRIL 4, 2024

In this article, we'll delve into the advantages and disadvantages of hotel kiosks and how they're reshaping the hospitality landscape. Delays in hotel check-ins can significantly impact guest satisfaction, with even a 5-minute delay reducing it by 50%.

Guest Satisfaction 130

Guest Satisfaction Article 130

Hospitality Net

APRIL 25, 2024

In the second article in this three-part series exploring luxury hotels and how a ‘sense of place’ help differentiate a luxury hotel and build loyalty, Suzanne Godfrey, consultant and lecturer in luxury and luxury hospitality, examines how the brand’s identity can elevate the hotel experience and create a unique sense of place.

Article 92

Article 92

Hospitality Net

MARCH 13, 2024

Last week, I wrote an article that compared the different concert experiences I had with two rock legends, Bob Dylan and Ringo Starr. The title of the article summed up the point I was trying to make: Do You Give Your Customers an Experience – Or Just a Transaction?

Article 97

Article 97

Hospitality Net

JANUARY 4, 2024

As we reflect back on the year 2023, we want to share the articles that resonated most with our readers on Hospitality Net throughout this past year. We’ve curated a list of the most engaging opinion articles on our website.

Article 110

Article 110

Hospitality Net

FEBRUARY 9, 2024

I have always been a huge fan of articles written by Alan Young, CEO of Puzzle Partner, but I was super happy to read his most recent article entitled Has the ‘New’ Service Culture Become the ‘No’ Service Culture? in this publication.

Article 96

Article 96

Revfine

MARCH 29, 2024

In this article, we interview Kristian Valk, the founder and CEO of Hotelchamp. Through Hotelchamp, Valk has combined multiple science-based methods to improve the guest experience and drive increased direct revenue for hoteliers. Can you tell us a bit about yourself?

Article 111

Article 111

Revfine

MARCH 23, 2024

This article explains the different profitability ratios and explains how revenue management can positively impact profitability. Profitability is a business's ability to generate earnings from its operations over a given period. Various methods, known as profitability ratios, gauge a business's overall profitability.

Article 117

Article 117

Hospitality Net

FEBRUARY 21, 2024

Many of you who read my articles or watch my videos may not have jobs related to customer service or CX measurement, but that doesn’t mean you shouldn’t pay attention to what I’m about to share.

Customer Service 91

Customer Service Article 91

Hospitality Net

MARCH 14, 2024

Previously, we published the Diversity, Equity, and Inclusion Defined article by Gissell Moronta, which gave you an understanding of the terminology and why DEI is important.

Article 98

Article 98

Revenue Hub

FEBRUARY 29, 2024

NB: This is an article from Bookboost Subscribe to our weekly newsletter and stay up to date Why? Almost every article on the internet will tell you to provide excellent customer service, to personalise your communications and to create a good guest loyalty program. If the number is low, have you ever wondered why?

Article 104

Article Customer Service Communication Book 104

EHL Insights

APRIL 24, 2024

In the second article in this three-part series exploring luxury hotels and how a ‘sense of place’ help differentiate a luxury hotel and build loyalty, Suzanne Godfrey, consultant and lecturer in luxury and luxury hospitality, examines how the brand’s identity can elevate the hotel experience and create a unique sense of place.

Article 64

Article 64

Hospitality Net

MARCH 25, 2024

Some key takeaways from the HVS brokerage and consulting staff members who attended the conference are summarized in this article. Kudos to the Hunter and Marriott teams for executing an extraordinary event!

Article 96

Article Events 96

Revenue Hub

FEBRUARY 28, 2024

This article dives into the hotel SEO trends and actionable tips that will help boost your organic rankings in 2024. Ensure the article is formatted for readability and usability. Read the full article at Travelboom The post 6 SEO Tips for Hotels & Trends to Follow in 2024 appeared first on Revenue Hub.

Travel and Tourism 98

Travel and Tourism Article Presentation Information 98

Revenue Hub

APRIL 26, 2024

NB: This is an article from Dailypoint Subscribe to our weekly newsletter and stay up to date And whilst this is not at all surprising, and is indeed necessary for hotels to maximize the amount of data they can collect, it can cause problems and limitations where the systems are not fully integrated with a central guest profile.

Article 62

Article Catering Property Management Communication 62

Hospitality Net

NOVEMBER 8, 2023

Recently, I wrote two articles for my weekly Forbes column that paid homage to Abraham Maslow, the American psychologist who created what is referred to as Maslow’s Hierarchy of Needs. The articles were so well received that I wanted to share shorter versions here with our Shepard Letter subscribers.

Article 98

Article 98

Revenue Hub

APRIL 23, 2024

NB: This is an article from Chatlyn , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date But hold on to your hats because you’re about to dive into a whole new world of WhatsApp – the world of WhatsApp marketing examples.

Marketing 80

Marketing Reservations Article Events 80

Are Morch

APRIL 10, 2024

This article explores […] The post Elevate Your Hotel Business: Innovative Promotion Ideas for 2024 appeared first on Are Morch, Digital Transformation Coach. In the dynamic landscape of 2024, hotels need to adopt innovative promotion strategies that not only attract guests but also enhance their overall experience.

Article 52

Article 52

Revenue Hub

APRIL 19, 2024

NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date And while paid search options like Google Ads and Microsoft Ads can yield impressive outcomes, they still lack the capability to dynamically integrate a hotel’s rates into the travelers’ decision-making process.

Marketing 103

Marketing Book Article Reservations 103

BizBash

DECEMBER 28, 2017

The overhaul of performance management, AI, the rise of the gig economy , HR and recruitment automation, prioritization of the candidate and employee experience, gamification , and millennials becoming the majority workforce are just a few of the changes that 2017 brought to the workplace.

Article 35

Article 35

Revenue Hub

APRIL 19, 2024

NB: This is an article from Upmail Subscribe to our weekly newsletter and stay up to date Here are some tips to elevate your hotel prospecting game through email communication: Personalization is Paramount: Gone are the days of generic email blasts.

Communication 102

Communication Document Article Catering 102

Revenue Hub

APRIL 17, 2024

NB: This is an article from Userguest , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date But fear not, for in the realm of hospitality, challenges are but opportunities in disguise! Read more articles from Userguest The post Want to Skyrocket Weekday Hotel Bookings? Curious about this feature?

Book 106

Book Article Catering Marketing 106

Lodging Magazine

FEBRUARY 19, 2024

The second and third articles in this series, which will appear in the coming months, will further detail some of the nuances of […] The post ESA Demonstrates Resilience of Extended-Stay Segment, Brand for KARA Hospitality appeared first on LODGING Magazine.

Article 130

Article Magazine 130

Revenue Hub

APRIL 11, 2024

NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date Data silos present a problem for your property for multiple reasons. Read the full article at WebRezPro The post 3 Ways to Break Down Data Silos at Your Hotel appeared first on Revenue Hub.

Housekeeping 100

Housekeeping Article Information Reservations 100

Hospitality Net

APRIL 17, 2024

This article examines the latest trends and developments that are relevant to the Las Vegas casino and hotel markets.

Marketing 96

Marketing Article 96

Revenue Hub

APRIL 3, 2024

NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date Qualities of Good Hotel Content Good hotel content should possess several key qualities to effectively engage and attract potential guests. Read the full article at Travelboom The post What Should a Hotel Blog About?

Blog 92

Blog Article Information Presentation 92

Hospitality Net

FEBRUARY 28, 2024

This edition is not just a collection of articles; it’s a beacon of optimism, mirroring the spirit of our magazine’s name. As we unveil this special edition of “hopeful” for the HVS ANAROCK HOPE 2024 conference, it’s a time to reflect on the resilience and vibrant future of India’s hospitality sector.

Article 98

Article 98

Revenue Hub

JANUARY 24, 2024

This article takes a deep dive into the nuances of acquisition costs in the realm of hotel marketing , offering insights tailored for hotels, particularly those in the real estate sector, to refine their strategies for enhanced financial performance. These alliances can offer access to new customer segments at reduced acquisition costs.

Marketing 103

Marketing Article Definition Events 103

Revenue Hub

FEBRUARY 14, 2024

This article is designed to provide hotel managers with proven strategies to boost their hotel’s occupancy and revenue, ensuring they remain a preferred choice for both leisure and business travelers. Read the full article at Lybra The post 10 Effective Strategies to Boost City Hotel Occupancy appeared first on Revenue Hub.

Article 106

Article Pricing Book Guest Services 106

Revenue Hub

MARCH 12, 2024

There are great articles out there talking about customer service during the stay. NB: This is an article from Asksuite Subscribe to our weekly newsletter and stay up to date Keep in mind that every new guest creates expectations around the services of your brand and takes past experiences into consideration.

Customer Service 97

Customer Service Book Article Reservations 97

Hospitality Net

JANUARY 25, 2024

This article provides our key takeaways from the conference. HVS was a proud sponsor of this year’s ALIS conference, where the sentiment was upbeat and optimistic for the year ahead.

Article 97

Article 97

EHL Insights

APRIL 25, 2024

In this second article of our three-part series, we take a deep dive into the impact of STRs, in particular Airbnb, and how communities are reacting. But what happens to a community when Airbnb comes to town?

Article 59

Article Marketing 59

Revenue Hub

FEBRUARY 6, 2024

NB: This is an article from Lighthouse (formerly OTA Insight) Subscribe to our weekly newsletter and stay up to date Analytics play a pivotal role in identifying areas for improvement in your hotel distribution strategy, such as reducing operational costs, increasing guest satisfaction, and driving revenue growth.

Book 105

Book Reservations Guest Satisfaction Article 105

Hospitality Net

FEBRUARY 22, 2024

This article examines Florence’s tourism industry resilience amidst crises, including the COVID-19 pandemic, analyzing key performance indicators such as airport statistics, hotel supply, and operating performance.

Marketing 98

Marketing Article 98