Les Roches

JULY 18, 2023

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

Customer Service 52

Customer Service Guest Satisfaction Guest Services Training 52

Les Roches

MARCH 16, 2023

In this article, we’ll explore what is hospitality management and is hospitality management a good career ? It relates to anything involving providing food and drink, including menu planning, kitchen operations, customer service, inventory control, financial management, and compliance with food safety regulations.

Menu Planning 98

Menu Planning Beverage Operations Customer Service Hospitality Management 98

Les Roches

JANUARY 23, 2024

Transform your working life by joining the resort management teams of the world’s top private island resorts. In this article, we’ll look at what it can be like working on island resorts. What are private island resorts? This also means staff are expected to offer incredible customer service.

Resort Management 52

Resort Management Customer Service Communication Housekeeping 52

Les Roches

JANUARY 18, 2024

You may also find work at incredible resorts that will boost your career profile and boost your prospects for landing exciting future roles. In this article, we’ll look at some of the best resorts to work in and how you can prepare for a job in this exciting industry. Why work in luxury resorts?

Communication 52

Communication Training Resort Management Customer Service 52

Les Roches

OCTOBER 10, 2023

In this article, we’ll look at some of the best companies in hospitality as well as what it means to be the best. Choice Hotels International Choice Hotels has a thriving portfolio of more than 6,000 properties, so there are plenty of options for management roles.

Travel and Tourism 52

Travel and Tourism Hospitality Management Training Resort Management 52

Les Roches

AUGUST 10, 2023

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. If you’re interested in managerial roles, it’s a good idea to consider a master’s degree.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

JULY 11, 2023

If you’re looking for a career in hospitality management , it’s important to be aware of the differences so you can tailor your approach when it comes to customers vs consumers. In this article, we’ll go over the main differences between customers and consumers and how this affects people working in hospitality careers.

Special Events 40

Special Events Customer Service Marketing Hospitality Management 40