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Hotel customer service: what is it, and how can it become a career?

Les Roches

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

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Why choose a career in food and beverage management?

Les Roches

In this article, we’ll explore what is hospitality management and is hospitality management a good career ? It relates to anything involving providing food and drink, including menu planning, kitchen operations, customer service, inventory control, financial management, and compliance with food safety regulations.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. What are front-of-house positions?

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10 of the best companies to work for in hospitality

Les Roches

In this article, we’ll look at some of the best companies in hospitality as well as what it means to be the best. The industry encompasses businesses such as hotels, resorts, restaurants and spas. As well as being famed for its focus on customer service, the company is also known to offer tempting salaries and benefits.

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The world’s best resorts to work in

Les Roches

You may also find work at incredible resorts that will boost your career profile and boost your prospects for landing exciting future roles. In this article, we’ll look at some of the best resorts to work in and how you can prepare for a job in this exciting industry. Why work in luxury resorts?