STAAH

FEBRUARY 27, 2024

Kickstarting on this venture requires meticulous planning and collaboration with key stakeholders, including Opera OXI Account Managers, Oracle Hospitality coordinators, and, if applicable, Oracle Partners/Dealers. Collaborate with Oracle Hospitality project coordinators for seamless communication between your hotel, Opera OXI, and STAAH.

Maintenance 85

Maintenance Communication Document Accounting 85

Horizon Hospitality

MARCH 19, 2024

To attract new demographics and engage existing members, your club should keep its communications and messaging fresh. Here are a few basics to consider: Email Communications are Impersonal With all the talk of social media trends, it’s easy to forget that email is still a powerful marketing tool. Is it visually appealing?

Marketing 130

Marketing Club Management Communication Events 130

Revenue Hub

OCTOBER 20, 2022

With 2023 clear on the horizon, it’s time to look at the booking trends and statistics which have dominated 2022, so we can leverage that information as we look ahead. Optimize All Booking Channels. Recent research has shown that mobile is often the preferred channel for last-minute bookings. billion ( GBTA ).

Book 80

Book Events Article Information 80

EATER

DECEMBER 21, 2020

But as an employee on the receiving end of that rage, the book fails to account for trauma he caused me. Even this book, written with the benefit of greater knowledge and better perspective, is still riddled with problems,” he writes. David Chang’s new memoir grapples with the white-hot fury that defined most of his career.

Accounting 145

Accounting Book Front of House Server 145

MEWS

JANUARY 30, 2023

A recent survey showed that 72 percent of consumers prefer email as their primary means of communicating with brands, which was corroborated by a McKinsey study that estimated that email is 40x more effective for acquiring new customers than social media strategies and the fact that conversion rates are three times higher than social media.

Marketing 162

Marketing Communication Book Information 162

SiteMinder

JUNE 29, 2023

What is a hotel booking site? A hotel booking site, also known as an online travel agency (OTA) , is a platform where travellers can book accommodations over the internet. The best hotel booking sites can list a large number of hotels from various regions, providing travellers with a wide array of options to choose from.

Book 52

Book Pricing Information Reservations 52

Revenue Hub

SEPTEMBER 22, 2023

Subscribe to our weekly newsletter and stay up to date Understanding Hotel Overbooking: Hotel overbooking is based on the assumption that a certain percentage of guests will not show up or cancel their reservations, creating room availability for additional bookings. Should Hotels Engage in Overbooking?

Guest Satisfaction 88

Guest Satisfaction Reservations Communication Article 88

InnQuest

AUGUST 11, 2022

T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, there’s a lot that goes behind efficient property management. What are the key highlights and benefits of roomMaster Anywhere?

Book 130

Book Blog Property Management Housekeeping 130

Revenue Hub

APRIL 10, 2024

If not, feel free to hit that link; it’s a convenient primer on the latest updates for crafting emailed communication, with handy, “news-you-can-use” tips for increasing open rates and engagement. These travelers are most likely to book based on demographics, psychological characteristics, and similarities to your best customers.

Communication 83

Communication Accounting Article Marketing 83

Hotelogix

OCTOBER 18, 2023

A hotel reservation system is far more than a booking tool. What is a Hotel Reservation System A Hotel Reservation System is a software solution designed to facilitate and manage booking accommodations and other guest-related services at your hotel.  This attention to detail contributes to guest loyalty and positive reviews.

Reservations 100

Reservations Book Information Guest Satisfaction 100

Revenue Hub

MARCH 11, 2024

It is calculated by estimating the total profit generated by a customer for the entire duration of their patronage and takes into account how many repeat bookings they’ve made, gross revenue from the customer, and the length of the relationship (churn rate). Filter by repeat guests and get the lowdown on your most valuable crowd.

Reservations 86

Reservations Book Article Information 86

InnQuest

SEPTEMBER 28, 2022

The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. accounting) so that all the information is seamlessly integrated and easily accessible at all times. To Wrap It Up.

Property Management 130

Property Management Catering Housekeeping Maintenance 130

Hotelogix

NOVEMBER 10, 2023

It can connect to the web, so any bookings that are done online rather than over the phone or in person can be updated in real-time. This is helpful, as it will help to reduce the chance of double-booking a room or not filling a room. Many hotels already have certain types of accounting management software they use.

Front Desk Operations 100

Front Desk Operations Housekeeping Accounting Book 100

7 Shifts

JULY 22, 2022

Your employees will also be able to view events on their mobile app, keeping them accountable and prepared for the day’s events. Communications. Staff communication: Messaging, Announcements, and Attachments. Manager Log Book. Manager Log Book also acts as an archive of your operations.

Scheduling 156

Scheduling Document Special Events Communication 156

Revenue Hub

NOVEMBER 11, 2022

Direct bookings have the potential to overtake OTA bookings. In 2023, direct bookings are expected to surpass OTA bookings — they’re projected to account for 51% of all bookings. This is highly favorable for you, because OTAs often limit how you’re able to communicate with your guests.

Travel and Tourism 84

Travel and Tourism Book Communication Article 84

Modern Restaurant Management

APRIL 8, 2024

The best food businesses look for solutions for their customers and also takes in account the customer’s customer in the case of food suppliers. Building culture begins from the top and starts with communicating the vision of a company. Culture is Critical There are endless books and resources that say, it is all about culture.

Front of House 187

Front of House Customer Service Accounting Communication 187

SiteMinder

JUNE 22, 2023

Barcelona, Spain – New data from SiteMinder, the world’s leading open hotel commerce platform, suggests Spain’s hotel sector could be facing a historic summer of bookings. Hotel booking volumes in Spain are currently 17 percent higher than at the beginning of summer 2019, when the country experienced its biggest year of tourism to date.

Travel and Tourism 98

Travel and Tourism Reservations Book Pricing 98

Revenue Hub

MARCH 5, 2024

Whether booking confirmations, check-in details, responses to reviews or simple requests for information, AI responds in real-time, reducing wait times and increasing overall guest satisfaction. A solution must be found that takes into account the factors of technological progress, guest experience and employee acceptance.

Guest Satisfaction 92

Guest Satisfaction Communication Training Information 92

Revenue Hub

NOVEMBER 22, 2023

NB: This is an article from CartStack Subscribe to our weekly newsletter and stay up to date Not to mention the ever-present battle with online travel agencies (OTAs), which account for 49% of all online hotel bookings. With OTAs like Expedia and Booking.com spending upwards of $3.5 What is Hotel Marketing Automation?

Marketing 95

Marketing Article Book Presentation 95

Hotel Owner

MARCH 6, 2024

Since then, the hotel and broader hospitality industry has faced a historic influx in new bookings. Critically, friendly fraud is already far from rare, but studies show that it may in fact be increasing as consumers come to terms with depleted savings accounts and particularly volatile economic conditions.

Document 90

Document Book Accounting Communication 90

SiteMinder

SEPTEMBER 22, 2023

The Booking.com extranet is an administrative dashboard tailored for property owners that list their property on the hotel booking site , Booking.com. The extranet also facilitates communication with guests through message templates and scheduled messages, ensuring timely sharing of essential information. Here’s how to create one.

Reservations 52

Reservations Accounting Communication Scheduling 52

Revenue Hub

JUNE 28, 2023

This longer duration of stay provides hotels with more room nights booked, increasing their overall revenue. Tailored marketing and communication Corporate and leisure guests require different marketing and communication strategies. This presents hotels with opportunities to generate ancillary revenue.

Travel and Tourism 90

Travel and Tourism Communication Accounting Presentation 90

STAAH

APRIL 30, 2024

Legacy system upgrades: Many hotels still rely on outdated legacy systems for operations such as property management, reservations and accounting. Many hotels have also switched their booking engines to ones like STAAH that are mobile-first and deliver a seamless user experience.

Guest Services 85

Guest Services Communication Property Management Reservations 85

7 Shifts

JUNE 3, 2022

Everyone on your team has life circumstances that must be accounted for when building the schedule. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. Communication is lacking. The Solution: Standardize team communication.

Scheduling 158

Scheduling Communication Training Book 158

Revenue Hub

DECEMBER 15, 2022

Our recent report into the hotel booking trends of Gen Z highlighted the significant growth, both in traffic (+189%) and transactions (+257%), among the 18-24 year old demographic during the pandemic. They have disposable income and are ready to book travel in 3, 4 and 5 s-star hotels. So how do you attract a younger demographic?

Marketing 87

Marketing Accounting Book Article 87

Revenue Hub

JUNE 12, 2023

A hotel digital marketing strategy is a plan that outlines how a hotel can use digital channels and tools to reach and engage with potential guests, drive bookings, and increase revenue. This page effectively organizes links to social media accounts, insightful blog articles, and eye-catching calls to action that entice users to learn more.

Marketing 89

Marketing Article Accounting Blog 89

Revenue Hub

JANUARY 31, 2023

Price stability: Due to the openly communicated energy flat rate, the remaining prices can be kept stable. This promotes understanding since it is openly communicated to him why he has to pay more. Inform guests in advance: The guest should be informed of the surcharge at the time of booking.

Pricing 83

Pricing Communication Definition Presentation 83

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Customer communications – Email and Text. Google Rankings and Google My Business.

Marketing 203

Marketing Communication Maintenance Budgeting 203

Revenue Hub

APRIL 16, 2024

Transaction Histories : Detailed records of past bookings, upgrades, on-site expenditures, and service usages. By understanding peak booking times, guest flow, and preferred services, hotels can manage staff allocation, inventory, and amenities more effectively. Guest data is instrumental in improving operational efficiency.

Information 90

Information Article Book Guest Satisfaction 90

Hotel Business

FEBRUARY 9, 2024

Furthermore, 88% follow at least one travel influencer, with 40% reporting they’ve booked a vacation as a direct result of content seen on TikTok. This is a significant impact when one considers that the student & youth travel market numbers 370 million globally and accounts for more than $400 billion in buying power. and Canada.

Book 118

Book Accounting Communication Brand Management 118

Revenue Hub

SEPTEMBER 5, 2023

MinLOS ensures that guests don’t book for only one night during busy times, while MaxLOS prevents extended bookings that could lead to a loss of potential revenue from other guests. This approach maintains a sense of scarcity, encouraging potential guests to book in advance.

Pricing 99

Pricing Reservations Training Article 99

7 Shifts

FEBRUARY 4, 2021

In this article, we’ll take a look at how Tayler Book, co-founder of Beechwood Doughnuts, evolved her restaurant digitally and physically to get where they are today—making thousands of doughnuts a week for the Niagara region. Communicating the new schedules was another logistical nightmare. A match made in doughnut heaven ??

Scheduling 148

Scheduling Communication Book Information 148

Les Roches

JANUARY 15, 2024

It often involves negotiations with corporations aiming to house employees during conferences, providing enticing package deals for families planning vacations and encouraging direct bookings from hotel guests. These bookings are considered a winner due to the high revenue associated with the meals and amenities they use.

Communication 52

Communication Book Reservations Marketing 52

STAAH

JULY 11, 2023

The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).

Property Management 83

Property Management Front Desk Operations Pricing Reservations 83

Les Roches

DECEMBER 27, 2023

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism. Some programs also offer hospitality internships , providing valuable hands-on experience alongside the academic classroom studies.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Smart Brief Hospitality

MARCH 10, 2024

Because of this, hospitality companies quickly rallied to add mobile check-in and room keys, guest communications via text messaging, AI-powered concierge services, specialized and automated cleaning, and more. Another big game changer, over the last decade, is the automation of operational and accounting processes.

Concierge 104

Concierge Guest Services Communication Events 104

Revenue Hub

JULY 7, 2023

NB: This is an article from Net Affinity As part of a strong sales and marketing strategy, you must take all elements into account – from marketing to revenue, every area needs to be considered and covered if you want to be a successful independent hotel with sky-high direct bookings.

Book 64

Book Communication Article Marketing 64