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7 Questions to Ask Before Choosing a Point-of-Sale Solution for Your Restaurant

Restaurant Engine

Research several POS solutions to find the one that best fits your needs. When it’s time to purchase a point-of-sale solution for your restaurant, it’s a big decision and one you want to research thoroughly. Finally, your POS solution will pay for itself. Your staff will be more efficient and more productive.

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9 Restaurant Job Interview Questions to Ask in 2020

7 Shifts

While most people would say it’s choosing a concept or picking the perfect location, we argue that it’s hiring the right people. But how can you know if a new hire will be engaged in their role before you hire them? By asking strategic interview questions. What’s the most impactful decision a restaurateur has to make?

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How to Open a Coffee Shop: The Ultimate Guide

7 Shifts

Before you can hit the ground running, it's important to understand the ground itself. Get to know your future customers, before they even step foot in your door. So you want to open up your very own coffee shop. We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. Obtain Funding.

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Customer service vs. customer support: what’s the difference?

Les Roches

Understanding the differences between these two approaches is essential for working in hospitality management as they are both critical to providing a positive customer experience and strengthening customer engagement. What is customer service? Customer service refers to the interactions a business has with its customers.

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How to Improve Team Communication with Restaurant Staff and Management

7 Shifts

You would think something as second nature to people as communication would be easy to manage in the workplace. After all, there are so many more pressing problems that need to be dealt with. Communication is the key to facilitating productive relationships between managers and employees. Table of Contents. Dangers of Poor Communication.

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MRM Research Roundup: Mid-December 2020 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Diners Show Holiday Spirit. “This is a challenging time for both consumers and businesses. Hassle-free holiday meals.

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Influencer Marketing vs Traditional Marketing: Pros and Cons [Guide]

Social Hospitality

Let’s look at both types of marketing and examine their strong and weak points. Before social media emerged, most companies used traditional methods to interact with and reach their target audiences offline. Promote your goods/services or announce upcoming events, sales, and discounts to attract current and potential customers.