Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. Prices for real estate, inventory, and labor are rising. This line is often blurred.

Customer Service 193

Customer Service Front of House Server Pricing 193

Hotel Owner

MAY 16, 2024

The Colliers’ UK Hotel Market Index for 2024 has revealed Edinburgh as the top-ranking city due to strong occupancy and room rates. London slips due to high land prices. Factors like land prices, room rates, and RevPAR trends are considered in the rankings, offering insights for investors.

Customer Service 52

Customer Service Pricing Marketing 52

Hotel Owner

OCTOBER 6, 2023

The property has been sold for an undisclosed amount but the guide price was set at £799,950. Birch and Tillotson, said: “We are excited to continue the long tradition of great customer service at Watermead House with exciting plans for redevelopment to further enhance its existing reputation – 2024 will be an exciting year for us.”

Customer Service 98

Customer Service Pricing 98

Revenue Hub

MAY 2, 2024

Statista estimates that 2,707 hotels will open their doors globally in 2024. They provide customized services, designs, and experiences tailored to different types of guests. In fact, hotel occupancy is expected to increase by 2.5% globally and the average daily rate (ADR) is projected to grow by 4.9%.

Article 84

Article Pricing Marketing Budgeting 84

Hotel Owner

OCTOBER 9, 2023

in 2024 , despite a potential softening in leisure travel demand, according to American Express data. This move coincides with further investments in leisure facilities, including gym and spa reception refurbishments and the addition of pickleball and paddle tennis facilities in 2024.

Events 98

Events Customer Service Pricing Book 98

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. full service restaurants surveyed plan to introduce catering services.

Multi-Unit Operations 203

Multi-Unit Operations Bookkeeping POS Systems Pricing 203

Modern Restaurant Management

JANUARY 22, 2024

Businesses share eco-friendly ideals with their customers by ethically eliminating food waste and purchasing locally produced foods to gain popularity. Exceptional Customer Service: The Pillar of Consumer Satisfaction Good food is not the only thing that makes a restaurant great.

Reservations 181

Reservations Customer Service Marketing Pricing 181

STAAH

FEBRUARY 18, 2024

Whenever they have questions, support is quickly offered by the STAAH customer service team. Investing in these (also at affordable prices like the rest of the platform!) WatchMyRate allows website users to compare the prices of a room against a selected group of OTAs.

Definition 79

Definition Book Pricing Customer Service 79

STAAH

FEBRUARY 18, 2024

Whenever they have questions, support is quickly offered by the STAAH customer service team. Investing in these (also at affordable prices like the rest of the platform!) WatchMyRate allows website users to compare the prices of a room against a selected group of OTAs.

Book 77

Book Definition Pricing Customer Service 77

Modern Restaurant Management

DECEMBER 21, 2023

In 2023, we saw sellers increasing throughput utilizing the “experience creates consumption” strategy and we predict an increase in draft program profitability in 2024 as more on-premise professionals embrace the needs of the highly coveted craft beverage loyalists.

Marketing 123

Marketing Training POS Systems Server 123

Modern Restaurant Management

AUGUST 16, 2023

Acquiring this technology allows restaurant owners to focus on creating delicious food and providing excellent customer service — the POS system takes care of the rest. Despite potential price increases, food service businesses can still generate creative strategies to bolster foot traffic and drive sales.

POS Systems 167

POS Systems Customer Service Back of House Catering 167

Hotel Owner

FEBRUARY 5, 2024

With 2023 already consigned to history as the year of tourism recovery, the hospitality industry – starting in 2024 – now finds itself facing a scenario where actors who began making waves a few years ago are now consolidating their positions.

Travel and Tourism 52

Travel and Tourism Maintenance Book Customer Service 52

7 Shifts

DECEMBER 6, 2023

The Colorado minimum wage can potentially change every January , based on cost of living increases (as measured by Colorado’s Consumer Price Index). per hour, but this number will change again on January 1, 2024. The new language also limits tip pools to those who “perform significant customer-service functions in contact with patrons.”

Server 88

Server Definition Maintenance Document 88

7 Shifts

DECEMBER 6, 2023

The Colorado minimum wage can potentially change every January , based on cost of living increases (as measured by Colorado’s Consumer Price Index). per hour, but this number will change again on January 1, 2024. The new language also limits tip pools to those who “perform significant customer-service functions in contact with patrons.”

Server 78

Server Definition Maintenance Document 78

SiteMinder

FEBRUARY 14, 2024

Increased revenue opportunities Trends towards personalised travel experiences open avenues for upselling tailored services, from customised room settings to bespoke tour packages, directly impacting revenue. An overwhelming 82% of domestic voyagers are drawn to culinary experiences, making it the highlight of their journeys.

Travel and Tourism 59

Travel and Tourism Marketing Catering Book 59

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. And by the time Q4 is reported in January 2024, it will likely be down.

Pricing 197

Pricing Marketing Customer Service Scheduling 197

Hotel Owner

OCTOBER 9, 2023

To highlight establishments offering exceptional hotel and travel experiences, the Michelin Guide is unveiling the Michelin Key, a special distinction which will be implemented from 2024. The new selection of the Michelin Guide recommends more than 5,000 remarkable hotels in 120 countries, with varied price ranges and diverse styles.

Maintenance 98

Maintenance Pricing Customer Service Book 98

Modern Restaurant Management

DECEMBER 19, 2023

which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customer service. Many companies sell robots, but do not service, integrate or repair the robots, making it more difficult for customers to maintain.

Front of House 117

Front of House Customer Service Concierge Marketing 117

Modern Restaurant Management

FEBRUARY 1, 2021

Pandemic Shaping Customer Service. New data from Stella Connect looks at how Covid-19 has impacted service teams, as well as the trends that will shape customer service in the new year and beyond. Yet, 67 percent report having the same or less patience for a bad customer service experience since Covid-19 began.

Travel and Tourism 133

Travel and Tourism Pricing Marketing Customer Service 133

Modern Restaurant Management

DECEMBER 31, 2019

Low priced / value perceived / big ticket items brought down to a fixed low price. The utilization of ghost kitchens means more money and opportunity for restaurant operators, without large price or labor hikes. percent by 2024, and 2020 will be a catalyst year that could drive that number up.

POS Systems 138

POS Systems Marketing Training Pricing 138