InnQuest

JULY 26, 2023

In today’s highly competitive hospitality industry, effective destination marketing plays a crucial role in attracting guests to hotels. With the rise of online travel platforms and social media, hotels must employ strategic marketing tactics to stand out from the crowd. Firstly, What is Destination Marketing?

Marketing 223

Marketing Travel and Tourism Book Blog 223

Revenue Hub

FEBRUARY 6, 2024

Group travel plays an important role in your revenue management strategy. Step 1: Do your research Work to understand what groups are willing to spend. Step 1: Do your research Work to understand what groups are willing to spend. Family groups will book for family reunions or multi-generational travel experiences.

Book 102

Book Pricing Article Reservations 102

Boutique Hotel News

MARCH 6, 2023

Judi Blakeburn , brand director, Another Place , Watergate Bay and Beach Retreats [FC] With a career spent in hospitality marketing, Blakeburn is an expert on both the sector and the role of marketing in medium-sized businesses, and is a passionate advocate of the importance of brand and marketing at board level.

Travel and Tourism 254

Travel and Tourism Marketing Catering Business Development 254

Revenue Hub

MAY 10, 2024

So, given the important role that online reviews play in the booking process, it is unsurprising that there is also a direct correlation between online reputation and hotel revenue. But, will consumers pay more for a highly-rated hotel than a lower-rated property? Test new ideas out.

Book 83

Book Article Reservations Marketing 83

Hospitality Magazine

APRIL 19, 2023

Hospitality speaks to the chef about the story behind L’Enclume and what diners can expect from his upcoming residency. We know what is in peak season and whether there is about to be a glut of something, which results in a menu that cannot be replicated anywhere else,” says Rogan. We have a very collaborative way of working,” he says.

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Workshop Presentation Communication Magazine 246

Hotel Business

FEBRUARY 7, 2023

Graduate Hotels has appointed Andrea Melotti as EVP, operations for the brand. He will drive strategic support and operational success across the collection’s more than 30 hotels across the U.S. During his tenure, Hard Rock Hotels and Casinos expanded from six to 42 properties.

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InnQuest

AUGUST 3, 2023

A hotel’s operations can be measured in part by how satisfied its guests are. Without happy consumers, hotel owners will spend five to twenty-five times more money bringing in new business. To read a comprehensive guide to hotel market segmentation, click here. What Factors Affect Guest Satisfaction?

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Guest Satisfaction Book Document Blog 217

Hotel Owner

JANUARY 5, 2024

Joining from his role as chef patron of Raby Hunt, Close will open a new restaurant, as well as oversee and develop the culinary direction of the resort. Close will join the hotel in February, which will allow him time to get to know the current culinary offerings.

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Revenue Hub

APRIL 25, 2024

In a recent conversation I had with an asset manager who was underwriting a hotel in the metro Atlanta area, it was determined that for each incremental 50k of profit achieved, the hotel asset value went up approximately 600k. Additionally, it’s no longer good enough to say this hotel is performing well from a topline standpoint.

Article 85

Article Communication Marketing 85

Revenue Hub

FEBRUARY 6, 2024

Reducing friction in the hotel booking process is a critical strategy for increasing revenue and profitability. By mitigating these friction points, hotels can not only elevate their online reservation experience for customers but also significantly enhance their bookings. Some potential guests will, of course, simply retry.

Book 95

Book Reservations Guest Satisfaction Article 95

Revenue Hub

NOVEMBER 16, 2023

Understanding your hotel’s financial performance involves thorough analysis of your balance sheet and what is often called your income statement – more commonly referred to as your P&L statement. Our Hotel P&L examples are designed to make the task a little less daunting.

Maintenance 95

Maintenance Accounting Article Information 95

Hotel Business

FEBRUARY 1, 2024

The report reveals insights to help industry professionals understand what meeting planners and event managers expect and will prioritize in 2024. Improvements in staffing and technology have enabled hotels to respond faster,” said Jeff Bzdawka, CEO, Knowland. AI plays an increasing role in the meetings industry.

Pricing 109

Pricing Events Budgeting Presentation 109

Smart Brief Hospitality

MARCH 10, 2024

Now, as the hospitality industry is back to business as usual, technology is finding a crucial role in optimizing operational efficiencies, including anything from streamlining the guest experience to helping with labor shortages. What role do you see AI playing in the industry this year?

Concierge 104

Concierge Guest Services Communication Events 104

Revenue Hub

FEBRUARY 21, 2024

Satisfaction surveys for your hotel are much more than a mere administrative formality. The guest feedback acts as a real benchmark for your hotel, allowing you to measure customer satisfaction and continually improve your services and facilities. So what are these powerful questions? So what questions should you be asking?

Guest Satisfaction 91

Guest Satisfaction Article Communication Marketing 91

Hotel Owner

JUNE 12, 2023

Luxury hotel, Pan Pacific London, has appointed Francesco Mannino as its new executive pastry chef. Discovering new flavour profiles and exploring interesting ingredients is what initially drew him to work in Asia. In his role, Mannino will oversee pastry across all aspects of the hotel and its six F&B outlets.

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SiteMinder

SEPTEMBER 25, 2023

Sydney, Australia – SiteMinder, the world’s leading open hotel commerce platform, has released the 2023 edition of the world’s largest consumer research on accommodation, which reveals that 91% of travellers intend to travel at least the same amount as they did over the past year, including at least 1-in-2 (57%) who intend to travel more.

Book 111

Book Reservations Communication Pricing 111

Boutique Hotel News

NOVEMBER 30, 2022

UAE: Kerzner International has announced the first SIRO hotel will launch in Dubai’s One Za’abeel development in Q4 2023. Milan and British Olympic swimmer Adam Peaty, who will each play a role in the development of SIRO. Milan and British Olympic swimmer Adam Peaty, who will each play a role in the development of SIRO.

Presentation 147

Presentation 147

Hotel Owner

APRIL 20, 2023

Cameron House has appointed Allan Wilson to the role of general manager as it celebrates its 200th anniversary this year. Wilson joins Cameron House from his previous position as hotel manager at IHG Voco Grand Central Hotel, Glasgow, where he was responsible for overseeing all operational departments.

Front of House 105

Front of House 105

Hotel Owner

FEBRUARY 28, 2024

RBH Hospitality Management has announced that it has fulfilled all roles on the senior management board ahead of the opening of Holiday Inn Blackpool 144-bedroom hotel in May. Making up the six-people team includes Mark Winter, general manager, who is leading on the management of the hotel opening.

Front of House 52

Front of House Housekeeping Hospitality Management Marketing 52

Boutique Hotel News

OCTOBER 17, 2022

“For businesses, the lack of clarity on the proposed new taxation and national insurance changes as well as exactly what support they will get for energy bills is creating unwanted distractions and hampering their ability to plan and price their accommodation. Several of the new proposals will affect the travel and hospitality sectors.

Budgeting 147

Budgeting Pricing Book Marketing 147

Revenue Hub

OCTOBER 19, 2023

Guest wants and needs are everchanging, and adapting quickly to market demands and changes is crucial for today’s hotel marketers. Leveraging customer data – collecting, analysing, and applying it – enables your hotel to tailor marketing efforts, effectively reaching your target audience and enhancing the guest experience.

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Marketing Information Book Article 102

Hotelogix

NOVEMBER 30, 2023

Online Travel Agents for hotels or OTAs serve as important distribution channels for hotels. They play a pivotal role in marketing and selling rooms. OTAs are online platforms or websites that sell hotel rooms to customers. In this blog, we will look at a few strategies to increase bookings for hotels from OTAs. 

Book 148

Book Pricing Marketing Reservations 148

Hotelogix

NOVEMBER 13, 2023

Pricing strategies in the hotel industry is one topic that will forever be discussed by hoteliers the world over. After all, there is no magic mantra that is universally approved for hotels to achieve their goals and increase hotel Revenue! What is Hotel Room Pricing Strategy?

Pricing 130

Pricing Book Property Management Marketing 130

Hotel Business

SEPTEMBER 5, 2023

Guests don’t just arrive at luxury hotels with luggage. Hospitality linens and textiles go a long way toward helping luxury hotels and resorts meet and exceed their guests’ expectations. Bedroom What Guests Expect Hotel guests want an immaculate room that helps them relax and enjoy a good night’s sleep.

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Article Reservations Guest Services 59

Revenue Hub

JULY 18, 2023

NB: This is an article from mirai , one of our Expert Partners The main objective of the DMA is to define regulations for digital markets that foster fair competition, and encourage innovation in the online economy, by creating a more balanced playing field for all the players in the digital ecosystem.

Marketing 86

Marketing Article 86

Revenue Hub

JANUARY 9, 2024

It’s incredibly difficult to think and act strategically if you don’t have an idea of what the future holds. When you understand what’s most likely to come next, you can plan and act accordingly – and ultimately be more successful. What is a hotel demand forecast? What other types of forecasts do hotels use?

Special Events 78

Special Events Book Article Information 78

Hotel Business

DECEMBER 8, 2023

The American Hotel & Lodging Association (AHLA) has hired Jessica Brady as VP, federal affairs for tax policy. This hire will help AHLA continue to do what it does best: achieve policy victories on behalf of hoteliers.” Brady joins a growing AHLA team that has played an increasingly critical role on behalf of the hotel industry.

Budgeting 59

Budgeting 59

Mary Gostelow

MARCH 4, 2024

Leslie Cherfils, above, is the larger-than-life General Manager of InterContinental Marseille – Hotel Dieu, a hotel which itself is life in the fast lane. It was Hotel Dieu, hospital for the poor from the 12 th century. AXA, the insurance giant, opened it as a 194-room hotel in 2013. It always has been.

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SiteMinder

MAY 15, 2024

What is hotel interior design? Hotel interior design is the art and science of enhancing the interiors of a hotel to create a stylish, comfortable, and functional environment for guests. Effective hotel interior design aims to provide a unique and memorable guest experience, promoting relaxation and satisfaction.

Maintenance 52

Maintenance Blog Guest Satisfaction Book 52

Revenue Hub

JANUARY 18, 2024

Obviously you have a good understanding of your hotel, your target audience and your commercial approach. What sets them apart and how does your hotel measure up?And The answers to these and many more questions lie in hotel competitive analysis. A hotel competitive analysis is an important revenue management tool.

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Competitive Analysis Budgeting Pricing Article 84

Revenue Hub

NOVEMBER 22, 2023

Welcome to the world of savvy hotel marketing where understanding and leveraging guest segmentation can transform your business! Dive deep into the realm of hotel segmentation. What is Guest Segmentation in the Hotel Industry? What is Guest Segmentation in the Hotel Industry?

Article 102

Article Book Communication Marketing 102

Hotel Owner

OCTOBER 28, 2022

What is the history of Aimbridge Hospitality? . As a trusted operator of over 80 lodging brands and distinctive luxury and lifestyle assets, we leverage our scale and operational excellence to deliver results for hotel owners and offer unparalleled opportunities for our team around the globe. . 2022 has been an incredible year for us.

Training 119

Training Marketing 119

Hotel Business

JANUARY 2, 2024

By Dr. Bill Anckar Hotel entertainment has evolved considerably since TVs were first installed in guestrooms in 1947 by The Roosevelt Hilton in New York City. And while video-on-demand has certainly revolutionized the world of hotel entertainment, it is not a transition that happened overnight.

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Travel and Tourism Concierge Accounting Information 64

STAAH

FEBRUARY 6, 2024

What is a hotel overbooking strategy? The hotel overbooking strategy is a revenue management technique that hotels use to maximise occupancy and revenue. By deploying this strategy a hotel is insuring itself against possible cancellations by having secured guests who can fill cancelled bookings.

Book 89

Book Training Communication Property Management 89

Hotel Business

APRIL 19, 2024

Hotel Business caught up with Cole to discuss the new look of the guestrooms, as well as what’s planned for the rest of the project. What was the inspiration for the design of the guestrooms? What were the colors that you used in the guestrooms? Working on the project while the hotel was open was a challenge.

Strategic Planning 59

Strategic Planning Events Book 59

Hotel Owner

DECEMBER 19, 2022

Much is written about what it is like to be interviewed. What is it like, however, from the other side of the fence – that is, from the interviewer’s perspective? Alexander is very aware that interviewing skills are now playing a more significant role than ever before when seeking to find that elusive right candidate.

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Presentation Communication Training Information 105

InnQuest

OCTOBER 17, 2023

Hotels play a fundamental role in delivering exceptional experiences to a wide spectrum of clients. Gaining insights into these types of guests can become a tool to empower hotels to offer personalized stays that leave enduring impressions. They seek streamlined processes, prompt services, and a serene workspace.

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Guest Satisfaction Catering Concierge Property Management 130