Revenue Hub

MARCH 27, 2023

In the competitive world of hospitality, hotel owners and general managers are constantly striving to find the perfect balance between enticing guests with attractive rates and maximizing their revenue. So, buckle up and get ready to wage war on hotel rate disparity – it’s time to claim victory in the battle for fair prices!

Pricing 76

Pricing Article Marketing 76

Revenue Hub

JUNE 2, 2023

The problem of rate parity is only becoming more serious. NB: This is an article from Net Affinity Travellers are constantly comparing rates across channels – especially Millennials and Gen Y, who hold the largest travel market share at 33% of the market. Why is maintaining rate parity a big deal?

Pricing 57

Pricing Book Article Marketing 57

InnQuest

SEPTEMBER 5, 2023

At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? Let’s get started! Inventory here includes food, beverages, and kitchen equipment.

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Guest Satisfaction Maintenance Pricing Book 218

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Plus, it leads to complexities such as rate parity/inventory disparity, overbookings, and guest dissatisfaction. 

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Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 148

STAAH

MARCH 19, 2023

Philippines-based Royale Paragon Hospitality Group is a hospitality marketing management company looking into multiple boutique properties across the country, including A’s Guest House, Vivien’s Hotel, and Felicity Island Hotel in Lapu-Lapu City.

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Marketing Pricing Customer Service Reservations 89

Revenue Hub

FEBRUARY 28, 2023

Over the last year, we’ve seen huge revenge travel peaks, during which time metasearch – rich in high intent guests who are looking for hotels on specific dates – has seen huge growth as a channel continuing to be a golden opportunity for hotels. Across all regions the direct rate is being undercut over 50% of the time!

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Pricing Book Article 79

Revenue Hub

SEPTEMBER 1, 2023

Imagine a guest arrives at your hotel, ready to have a memorable stay, and something doesn’t go as expected. NB: This is an article from TrustYou The more prepared you and your staff are to handle guest complaints, the less likely a negative experience will damage your hotel’s reputation.

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Guest Satisfaction Housekeeping Maintenance Pricing 100

Revenue Hub

JULY 26, 2023

The sale of an overnight hotel stay is a perishable product. The rates UK hotels were charging this March were similar to peak season July rates, according to the RSM Hotels Tracker. This causes an issue with the profitability of F&B. This causes an issue with the profitability of F&B.

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Pricing Book Marketing Article 89

STAAH

MAY 7, 2023

Airways Hotel sought a solution to modernise its inventory and booking management and saw a significant jump once it partnered with STAAH. Located minutes from the airport and city centre, Airways Hotel is an oasis of understated luxury in Papua New Guinea’s capital, Port Moresby. The results are clearly visible.” “We

Book 78

Book Information Customer Service Marketing 78

STAAH

OCTOBER 3, 2023

A Hotel Channel Manager plays a key role in streamlining online distribution. It serves as a centralized control hub, enabling hoteliers to effortlessly manage and optimize their room inventory, rates, and availability across various online booking channels. 7) Mobile App The Mobile App helps manage inventory and rates on the move.

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Blog Property Management Book Information 81

Revenue Hub

JUNE 6, 2023

Europe’s hotel industry has welcomed the rollout of the EU’s Digital Markets Act , which was announced last October and is now fully in force. Does this mean price parity is a thing of the past? Keep reading to discover what the Digital Markets Act might mean for your hotel. But how will the legislation actually be enforced?

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Pricing Book Marketing Information 79

Revenue Hub

OCTOBER 25, 2023

In the cutthroat world of hotel revenue management, where every dollar counts, it’s easy to get swept up in the pursuit of profit. The Temptation of Hidden Fees Rate Manipulation Let’s face it; we’ve all been tempted to play with rates to boost revenue. Guests today are savvier than ever.

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Pricing Book Guest Satisfaction Article 81

Revenue Hub

JUNE 30, 2023

Combining those capabilities, a user could ask a question in English about a restaurant (or hotel) in Bulgaria, and the system would be able to search the web for Bulgarian responses, find an answer, translate the answer into English, add a picture of the location – and then follow up with a code snippet to create a database entry for the place.

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Book Information Pricing Article 61

SiteMinder

FEBRUARY 8, 2024

Established in 2010, and acquired by Airbnb in 2019, it has become a popular channel for hotels looking to top up their occupancy with same day or same week reservations. The HotelTonight Extranet is the platform through which a hotel controls their HotelTonight listing. Table of contents Why is the HotelTonight hotel login important?

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Pricing Book Reservations Information 59

SiteMinder

OCTOBER 16, 2023

Pricing intelligence, also known as rate intelligence, is a way for hotels to optimise their pricing and profitability. Pricing intelligence relies on data such as market trends, real-time insights, local competitor rates, and customer behaviour patterns. Table of contents What is pricing intelligence software?

Pricing 59

Pricing Information Book Marketing 59

SiteMinder

SEPTEMBER 22, 2023

The Booking.com extranet is an administrative dashboard tailored for property owners that list their property on the hotel booking site , Booking.com. This includes payment options and policies, rooms and rates, photos and descriptions, guest reviews, and more. Table of contents Why do hotels use the Booking.com extranet portal?

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Reservations Accounting Communication Scheduling 52

Revenue Hub

NOVEMBER 24, 2022

In luxury hospitality, the importance of brand identity is paramount, especially considering the impact this identity has on potential hotel bookers. NB: This is an article from The Hotels Network , one of our Expert Partners. Reassure guests that you offer the best available rate. Yes, even luxury travelers care about rates.

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Pricing Book Article Guest Satisfaction 74

Revenue Hub

AUGUST 23, 2023

So much attention is given to chasing rate parity issues and managing your profiles that little is left over for increasing direct business. Give guests a reason to book direct Travelers will always compare options and pick the most convenient one‌ — ‌and yes, the lowest rates. You can — with a direct revenue strategy.

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Book Article Marketing Property Management 85

Hotel Owner

OCTOBER 18, 2022

In fact, UK hospitality has proven to be so popular this year, that it has highlighted an ongoing issue with staff recruitment and retention; the next big challenge on the horizon for the industry. Yet, a general lack of status that comes with a career in the hospitality industry has led to a lower retention rate than other industries.

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Training Catering 105

Les Roches

JANUARY 25, 2024

Hotel industry players who can leverage data effectively gain valuable insights that can influence their strategic decisions, from setting room prices to designing hotel marketing strategies. Peripheral services Apart from their core operations, hotels now offer peripheral services such as spa treatments or conference venue hire.

Competitive Analysis 52

Competitive Analysis Information Pricing Marketing 52

SiteMinder

OCTOBER 9, 2022

Few roles in the hotel industry have evolved as quickly as the revenue manager.Powered by technological advances, the rapid sharing of knowledge and online training, the discipline is synonymous with smart pricing decisions and expectations are always high in the highly competitive accommodation market. Table of contents. Experience.

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Pricing Information Blog Reservations 59

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Even if you don’t have the luxury of hiring a full team of staff, it’s not impossible to run a successful small hotel business.

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Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Even if you don’t have the luxury of hiring a full team of staff, it’s not impossible to run a successful small hotel business.

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Travel and Tourism Book Housekeeping Customer Service 52

Revenue Hub

FEBRUARY 16, 2023

This is one of the reasons why we already have a 60% share of online sales in the travel sector (flights, hotels, car rental, etc.). We have also experienced several episodes of mass cancellations, and travelers have realized that it is much more effective to talk directly to the hotel. Here you can also find some ideas.

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Travel and Tourism Pricing Book Marketing 74