Les Roches
DECEMBER 27, 2023
Introduction In today’s service-oriented world, exceptional guest services are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. What are guest services?
Les Roches
DECEMBER 30, 2023
Service is an art Ready to pursue excellence in hospitality management? The main distinguishing features are: Guest services primarily focuses on welcoming guests and ensuring their comfort. We’ll also look at tangibles versus intangible elements, costs and returns.
Revenue Hub
OCTOBER 17, 2023
Within hospitality management, these data sets are most commonly associated with customer behavior and interactions. In addition to guest data, what is the data for the location, region, city, or town? These data can include traffic counts, special events, airport access etc.
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