Remove Guest Services Remove Hospitality Management Remove Pricing Remove Special Events
article thumbnail

Product vs service: unveiling key differences

Les Roches

Service is an art Ready to pursue excellence in hospitality management? The main distinguishing features are: Guest services primarily focuses on welcoming guests and ensuring their comfort. We’ll also look at tangibles versus intangible elements, costs and returns.

article thumbnail

How to Achieve Value Through Hotel Revenue Management

Revenue Hub

Where was the value for the price paid? I appreciate it is a tough time and the recovery post COVID-19 takes time, but prices continue to increase while service and value may not keep pace. Lodging operators need to focus revenue management system on the total hotel experience inclusive of rate, operations, and marketing.

Pricing 98