7 Shifts

NOVEMBER 2, 2021

It's called the 9/80 work schedule , and it rewards employees with an additional, full day off from work in exchange for working slightly longer shifts without affecting full-time status. So, what exactly is the 9/80 schedule, what are its benefits, and how can it work in your restaurant? What is a 9/80 Work Schedule?

Scheduling 158

Scheduling Front of House Budgeting Communication 158

Modern Restaurant Management

MARCH 28, 2023

Digital transformation is no longer optional – it is required for restaurants to remain up to date, save costs and retain customers. Despite the importance of digital transformation, many restaurant owners are reluctant to adapt. Historically, the restaurant industry has been laggards when it comes to adopting technology.

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Front of House Budgeting Back of House Scheduling 185

Modern Restaurant Management

OCTOBER 25, 2023

Working in a restaurant is a marathon, not a sprint. Whether you work in the front of house or in the kitchen, the stressors of every shift can wear you down. Factors that can influence unhealthy coping strategies in the restaurant industry include: A culture that encourages substance use. isolation in back of house).

Front of House 188

Front of House Training Workshop Back of House 188

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Modern Restaurant Management

DECEMBER 1, 2021

Performing a restaurant renovation is a big step, but it help create a more positive and attractive environment. We’re going to review a few of the key elements of a workable renovation strategy for your restaurant. This is no different where restaurant renovations are concerned. Knowing the Right Time.

Strategic Planning 202

Strategic Planning Front of House Accounting Scheduling 202

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents.

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Scheduling Server Front of House Back of House 78

Modern Restaurant Management

SEPTEMBER 13, 2023

Restaurant employees play an integral role in the dining experience, representing the building blocks of delightful guest experiences, ultimately creating loyal patrons who come back for more. However, in today's economic environment, restaurant staffing is being put to the test, posing a bigger challenge today than ever before.

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Front of House Back of House Communication Scheduling 190

Modern Restaurant Management

DECEMBER 8, 2023

being utilized currently in the restaurant industry? From a front-of-house perspective, the restaurant industry is an early adopter of A.I. Many restaurants have announced initiatives to use A.I. While front-of-house A.I. While front-of-house A.I. in the restaurant industry.

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Front of House Training Information Back of House 117

Modern Restaurant Management

MARCH 30, 2022

Over the last few years, restaurants have been feeling the heat amid concerns about COVID-19, worker shortages and rising food prices. But the industry is poised for a comeback according to a recent National Restaurant Association survey – it found the restaurant workforce is projected to grow by 400,000 jobs.

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Sanitation Front of House Scheduling Back of House 187

Modern Restaurant Management

MAY 18, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three , What’s Next?: launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. restaurant operations.

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Front of House Back of House Sanitation Information 208

Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. More specifically, automation best practices can ease training requirements and reduce manual tasks, helping restaurants thrive in a challenging environment. As restaurants face unprecedented turnover, effectively onboarding new employees becomes critical.

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Training Front of House Back of House Scheduling 195

Modern Restaurant Management

JUNE 15, 2020

With restaurants reopening under guidelines calling for decreased capacities, efficienct practices are top of mind. Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training.

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Sanitation Scheduling Training Front of House 186

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. It's a necessity for building a modern and future-proof restaurant. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing.

POS Systems 148

POS Systems Scheduling Back of House Sanitation 148

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5 Bureau of Labor statistics.

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Scheduling Front of House Back of House Communication 223

Synergy Suite

MARCH 20, 2024

Welcome to the world of front of house (FOH) in the restaurant industry! Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. What is FOH (Front of House) in a Restaurant?

Front of House 52

Front of House Back of House Server Customer Service 52

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Read the first part, here.

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Pricing Catering Training Marketing 215

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. Here we are going to discuss everything related to fast food restaurant management. Here is the hierarchy of restaurant management.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

OCTOBER 30, 2020

Since quarantine lockdowns began mid-March of 2020, restaurants faced unprecedented turmoil. restaurant industry suffered from a 74.9 At the onset of the pandemic, around two thirds of all restaurant employees were displaced , with many restaurants pivoting to off-premise dining to survive. The Investment. Self-Serve.

Front of House 197

Front of House Training Server Budgeting 197

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Scheduling 78

Scheduling Front of House Training Customer Service 78

7 Shifts

FEBRUARY 5, 2021

If the past few years have taught us anything, it’s that restaurant technology is no longer a nice-to-have. It’s a necessity for building a modern and future-proof restaurant. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Partender 3. SevenRooms 4.

Scheduling 148

Scheduling POS Systems Front of House Information 148

Modern Restaurant Management

MARCH 12, 2021

Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. Whether they’re waitstaff, sous chefs, or delivery drivers, frontline workers are the backbone of the restaurant industry.

Communication 197

Communication Front of House Information Customer Service 197

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. Through it all, we emerge from the year as an industry in evolution—and our restaurants need to evolve with it. For fast-casual and quick-service restaurants—no more lines. million out of work, it was nothing short of devastating. Embrace Digital Hospitality ??

Front of House 148

Front of House Accounting Back of House Server 148

7 Shifts

MARCH 18, 2021

America and Canada soon followed suit by declaring states of emergency, effectively turning all restaurants into takeout-only businesses. And a general fear of going out, at least early on, contributed to a dramatic drop in sales across the entire restaurant industry—one we’re still recovering from a year later.

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Scheduling Front of House Reservations Back of House 148

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

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Sanitation Front of House Server Scheduling 215

Modern Restaurant Management

MAY 17, 2021

The restaurant industry experienced massive growth in the five years prior to the pandemic, leading to a “talent crisis”—too many restaurants looking to hire from a limited pool of talent. Leading with compassion is another way restaurant owners can adapt to the times and maintain goodwill with their staff.

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Back Office Operations Front of House Customer Service Scheduling 162

Modern Restaurant Management

JANUARY 10, 2022

It’s no secret that the restaurant industry has changed dramatically in the last two years. Although the pandemic will continue to change how we navigate the restaurant industry moving forward, many operators are looking to find their new normal and begin proactively investing in their success again. Expanding the Tech Stack.

Back of House 208

Back of House Sanitation Scheduling Front of House 208

Modern Restaurant Management

MAY 24, 2022

This “Great Resignation” has been especially tough on the restaurant world. This labor shortage puts pressure on restaurant owners to go the extra mile to retain employees as team members. These small gestures let your whole crew know that you value their contribution to the restaurant. Organize company events.

Front of House 208

Front of House Scheduling Back of House Communication 208

7 Shifts

SEPTEMBER 19, 2022

Turnover in restaurants is as high as ever. Labor shortages, health crises, and general economic trends have made it a struggle — and restaurants need help. But we're at an inflection point in the restaurant industry. It's not enough to just pay more than the restaurant next door. Restaurant Retention Data Study.

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Scheduling Front of House Back of House Communication 78

Modern Restaurant Management

SEPTEMBER 29, 2020

From digital menus to contactless payment options, restaurants today are flocking to front-of-house touchless technologies to keep customers safe and coming back. But, behind the door marked “Employees Only,” there are several common coronavirus risk factors that many restaurants aren’t yet addressing.

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Scheduling Back of House Communication Front of House 197

Les Roches

DECEMBER 28, 2023

Careers in the restaurant industry can offer many rewarding professional paths for a wide range of people. Whether you want to design menus or manage multiple venues, there are plenty of options for great roles within the restaurant industry. The heart of any restaurant business is its staff.

Front of House 52

Front of House Server Back of House Training 52

Modern Restaurant Management

MARCH 1, 2022

The landscape of the restaurant industry has changed forever due to Covid and the operational complexities that the pandemic introduced. Even with this good news for restaurant operators, many challenges still remain – particularly around staffing in both the front and back of the house.

Back of House 230

Back of House Training Front of House Scheduling 230

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

POS Systems 197

POS Systems Pricing Front of House Marketing 197

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. The restaurant dining experience has changed forever and menu items must also adapt to these times. Re-engineer Menus. Optimize Inventory.

Front of House 212

Front of House Back of House Server Scheduling 212

7 Shifts

JULY 28, 2021

However poor restaurant communication will only exacerbate these problems, leading to increased employee turnover and lower employee satisfaction. To understand how restaurant communication drives productivity and results, you have to develop a familiarity with the risks of poor communication. Dangers of Poor Communication.

Communication 172

Communication Server Front of House Back of House 172

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success.

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Document Communication POS Systems Training 148

7 Shifts

JANUARY 14, 2021

The restaurant industry will look back on 2020 as the spark that changed how it does business. We asked hundreds of restaurant professionals to find out. This report is based on direct feedback from hundreds of restaurant managers, executives, and owners across the United States and Canada. of revenue. since March 2020.

Download 78

Download Front of House Scheduling Back of House 78

Lithos POS

SEPTEMBER 27, 2023

One of the significant changes that happened in the restaurant industry is the technology revolution. The restaurant point of sale system is an effective innovation in the restaurant industry. A restaurant’s point of sale system consists of hardware and software specific to the restaurant industry.

POS Systems 69

POS Systems Accounting Front of House Server 69