Sat.Jun 10, 2023 - Fri.Jun 16, 2023

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The Value of a Hotel Sustainability Specialist

Horizon Hospitality

Once a niche travel market, sustainable travel is on the minds of more travelers today. Over eighty percent say that sustainable travel is important to them! How can hotels make sustainability changes that resonate with travelers and still make sense operationally? Do you have hotel management that can take on the challenge? Or is that too far out of their hospitality expertise?

Marketing 246
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How to make your hotel’s back office or break room more welcoming for staff 

eHotelier

Investing time and resources into making your hotel's back office or break room more appealing and welcoming can have significant benefits for both staff morale and performance.

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Wyndham Trenython Manor Hotel brought to market for under £3 million

Boutique Hotel News

UK: Property consultancy Knight Frank has been appointed to sell the Wyndham Trenython Manor Hotel, a historic manor house hotel and resort in south Cornwall, for offers in excess of £2,750,000. The Victorian manor house hotel sits on 24 acres of land close to the harbour town of Fowey. It offers 25 guest rooms, two restaurants, a bar, private dining room, conference room, a spa with indoor swimming pool, sauna, steam room and whirlpool, two treatment rooms, and a gym.

Marketing 246
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Diageo Australia’s managing director exits business

Hospitality Magazine

Angus McPherson will leave Diageo Australia as managing director at the end of September this year. McPherson first joined the company in 2020, overseeing the development of Diageo’s Reserve and Super Deluxe portfolio. “It has been an absolute privilege to work at Diageo,” says McPherson. “The team’s resilience and passion for the business and its brands, particularly as we managed the challenges of COVID, is something I am incredibly proud of.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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No-Show Hotel Policy

Soft Inn

Guests can sometimes bail on their reservations without letting the hotel know and no hotels want this. Dealing with no-shows is a hassle and will affect other things. That's why having a no-show policy is a must for hoteliers.

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Longfellow Hotel names GM ahead of autumn opening

Boutique Hotel News

US: Independent hotel operator and developer Uncommon Hospitality is set to open the Longfellow Hotel in Maine this September and has named Matt Plourde as general manager. Plourde will lead the hotel’s opening and will oversee the day-to-day operations, guest services, and community outreach initiatives. Prior to joining The Longfellow, Plourde held a senior role with Starbucks and was responsible for the company’s New England business units.

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Herb focus: how to use marjoram

Hospitality Magazine

Marjoram, also known as Origanum majorana or sweet marjoram, is a perennial herb that is part of the mint family. It is closely related to oregano, which is sometimes referred to as wild marjoram. It is believed marjoram originated in the Mediterranean and western Asia. It was prevalent in ancient Greece where it was used for medicinal purposes and recognised as a symbol of love and happiness.

Magazine 230
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Training With Intention

Modern Restaurant Management

Early on a sunny Sunday morning, the air is thick with humidity and the servers are reeling from consecutive busy services. As families flood out of a nearby church and line up at the front door for high chairs and hash browns, it becomes clear that the grill cook isn’t showing up and the computers are down (again). As the manager on duty prioritizes each crisis and puts out literal fires in the kitchen while trying to get the POS company on the phone, a chipper newcomer clad in all black

Training 180
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Technology as a solution to travel trends

eHotelier

Technology solutions are not only expected, but essential to meet the expectations of future travelers. Failure to adapt to these trends and leverage technology can have tangible impacts on a business's financial performance.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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The Lion Hotel for sale at reduced price of £1.8 million

Boutique Hotel News

UK: The four-star Lion Hotel , located in Criccieth, Gwynedd in North Wales, is up for sale at a reduced price of £1,800,000 marketed by business property adviser Christie & Co. The Lion Hotel is set in an 18th century building which has been refurbished to offer 34 bedrooms and six self-catering apartments. Amenities include a reception area and lounge, a dining area which also functions as a conference and event space, and a 60-seat bar with an additional snug area.

Pricing 242
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Welcome to Diner Land

EATER

Enter the world of Americana. Of vinyl booths and bottomless coffee. Of late-night pancakes and all-hours hot dogs. Of all-ages dining and no-frills service. Of chrome trim and cash-only. CREDITS Editorial lead: Brenna Houck | Project manager: Lauren Saria | Art director: Lille Allen Contributors: Adam H. Callaghan, Ashok Selvam, Amy McCarthy, Andy Meek, Asonta Benetti, Beth McKibben, Brooke Jackson-Glidden, Emma Orlow, Erin Perkins, Farley Elliott, Hillary Dixler Canavan, Jackie Gutierrez-Jones

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Design Inspired by Japanese Sensibilities

Modern Restaurant Management

Inspired by Japanese sensibilities including intentional hospitality, Janken, a 9,000-square-foot restaurant, opened in Portland, Oregon’s Pearl District at the end of 2022. The name comes from the Japanese equivalent of the Rock, Paper, Scissors game and the space combines natural elements, fluid design lines, and Japanese precision throughout. The pan-Asian restaurant focuses on Japanese and Korean cuisines and handcrafted cocktails with an angulated slat wall that fades from white to black a

Magazine 167
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Exceptional guest experiences: the secret lies in the details

eHotelier

Hotels can significantly improve the quality of their data, leading to more accurate revenue tracking, better customer service, and more effective decision-making. This might not be a quick fix but rather an ongoing action list to reach the long-term objective of high-quality data about guests, customers, and travel agents.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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The Elms Hotel & Spa joins PoB Hotels collection

Hotel Owner

PoB Hotels has confirmed that The Elms Hotel and Spa in Worcestershire has joined its collection of independent hotels. The Elms Hotel has recently completed an extensive refurbishment project, and offers guests a holistic luxury experience “encompassing the key attributes of a PoB Hotel”. The site is an independently owned and managed boutique hotel, and its features include “beautifully preserved” Queen Anne architecture, manicured lawns and acres of parkland.

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Cornell honors Meyer and Kyricos

Hotel Business

The Cornell Peter and Stephanie Nolan School of Hotel Administration held its 15th annual Cornell Hospitality Icon & Innovator Awards at the Ziegfeld Ballroom in New York at the close of the 45th annual NYU International Hospitality Industry Investment Conference. The event honored restaurateur Danny Meyer , founder/executive chairman/former CEO, Union Square Hospitality Group (USHG) with the 2023 Cornell Hospitality Icon of the Industry Award and Mia Kyricos , president/chief love officer,

Events 119
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How Restaurants Can Attract Gen Z Customers by Embracing Brand Purpose and Social Responsibility

Modern Restaurant Management

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. This tech-savvy, socially conscious generation has distinct preferences and values that can significantly shape the success of your establishment. Understanding the Importance of Brand Purpose In today’s marketplace, brand purpose refers to the reason for your restaurant’s existence beyond making a profit.

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Is your hotel leveraging technology to do more with less?

eHotelier

Is your hotel leveraging technology to do more with less? - Insights - Insights Here are three ways PMS innovation can step up to relieve pressure for operators everywhere.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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E-Bikes: An Emerging Amenity for Hotels

Lodging Magazine

In today’s competitive lodging environment, hoteliers must think outside the box to reignite guest excitement, implementing new experiential amenities to deliver memorable services. While pools, WiFi access, and gyms once delighted visitors, such amenities are now considered standard or—at the very least—expected. However, one amenity that is growing in popularity, boosting guest experiences, and meeting expectations for high-tech, sustainable options is the on-site offering of bikes and electri

Magazine 115
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The Cavendish Hotel reopens The Garden Room amid £1.1m investment

Hotel Owner

The Garden Room restaurant has officially reopened its doors at The Cavendish Hotel in Baslow following a £1.1m investment with a brand new menu from executive chef Adam Harper. Sustainability has been at the heart of the refurbishment with the instalment of a fully electric kitchen and air source heat pumps, helping to reduce the operation’s impact on the environment whilst providing a better, cooler working environment for the chef team.

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HB on the Scene: Catching up with Geoff Freeman

Hotel Business

Hotel Business Senior Editor Gregg Wallis sits down with Geoff Freeman president/CEO, U.S. Travel Association, to talk about the state of travel and the association’s efforts. The post HB on the Scene: Catching up with Geoff Freeman appeared first on hotelbusiness.com.

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Hotelogix takes Hotel Tech Drive to Phuket to discuss Full Stack Solutions

Hospitality Net

Hotelogix, a globally leading cloud-based hospitality technology provider, will organise Hotel Tech Drive on 20 June in Phuket, Thailand. It will take place at Ramada Plaza by Wyndham Chao Fah Hotel. Hosted jointly with other hospitality solutions providers, Carmen Software and BookingWhizz, it will bring together industry leaders, experts, and innovators to showcase the benefits of cloud technology and full stack solutions for hotels.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Grubhub and Homewood Suites Partnership Delivers Off-Premises Dining Options

Lodging Magazine

CHICAGO and MCLEAN, Virginia—Grubhub and Homewood Suites by Hilton are bringing off-premises dining options to guests with the Grubhub app through a partnership at nearly 500 Homewood Suites locations across the country. Guests at Homewood Suites properties in the United States that don’t have on-site dining options will be able to order from local restaurants and convenience stores on Grubhub via geolocation and QR codes around the property that take them directly to the Grubhub […] The p

Magazine 116
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Homewood appoints new deputy general manager

Hotel Owner

Homewood country house hotel has announced the appointment of Fernando Moreira as its new deputy general manager. Moreira brings over 20 years of experience to the role across different countries and cultures. He started his career in Madeira working as an assistant restaurant and bar manager at Charming Hotels and Resorts. He then moved to England to take on the position of assistant restaurant manager at Harbour Heights Hotel in Poole.

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HVS arranges sale of Texas SpringHill Suites

Hotel Business

HVS Brokerage & Advisory has arranged the sale of the 74-key SpringHill Suites Galveston Island in Galveston, TX. The property, built in 2008, was purchased by PWZ Capital Group from Omkar Group Galveston. HVS team members Eric Guerrero, James Rebullida, Fadi Rawashdeh and Kyle Peterek participated in this transaction. Praful (Pat) Patel, president, Omkar Group Galveston, said, “Eric, James and the entire HVS Team successfully orchestrated a repositioning of our lodging portfolio.

Marketing 105
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Doubletree by Hilton South Charlotte Tyvola Rebrands and Renovates

Guides: Lodging Magazine

CHARLOTTE, North Carolina—Hilton announced DoubleTree by Hilton South Charlotte Tyvola has joined its portfolio following a multimillion-dollar renovation and rebranding. Formerly Hilton Charlotte Executive Park, the hotel is for both business and leisure travelers. Located in South Charlotte, adjacent to Executive Park and five miles from Charlotte-Douglass International Airport, the hotel offers access to the city’s attractions and business areas. “We are proud to open our doors as

Magazine 104
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.