Hotel Owner

MARCH 28, 2023

The last few years have certainly been challenging for the Hospitality sector and with rising utility bills, a cost-of-living crisis, supply chain issues and staff shortages, it doesn’t appear as though the next 12 months will prove to be that much easier. However, with a challenge comes opportunity, and for hospitality leaders with a ‘glass half-full’ approach, there is certainly much to gain during 2023 – particularly when it comes to inspiring the next generation of talent.

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Front of House Events 118

eHotelier

MARCH 27, 2023

It’s now possible for hotels to use digital communications technology to intercept guest requests and reviews as they appear. Hoteliers can use this technology to shape their reputation rather than allowing third-party review sites to define them.

Communication 297

Communication 297

Soft Inn

MARCH 29, 2023

Bookings and reservations, particularly for hotels and restaurants, are sure to be impacted now that Ramadan is here. Ramadan a significantly special time for Muslims and indirectly it will take a toll on the hotel industry.

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Book Reservations Marketing 246

Hospitality Magazine

MARCH 27, 2023

The renowned culinary figure will join Palette Restaurant Executive Chef Dayan Hartill-Law on 27 May for the one-off event with Home of the Arts (HOTA). The dinner will only be available to 80 people, and will be held at HOTA’s onsite restaurant on the Gold Coast. The duo will craft a four-course dinner showcasing local Australian ingredients with paired wines.

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Events Magazine 246

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Modern Restaurant Management

MARCH 28, 2023

Digital transformation is no longer optional – it is required for restaurants to remain up to date, save costs and retain customers. Despite the importance of digital transformation, many restaurant owners are reluctant to adapt. The resistance to adoption can be attributed to several factors. Small-medium sized business owners may not fully grasp how important technology is due to a lack of knowledge and experience.

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Front of House Budgeting Back of House Scheduling 181

Soft Inn

MARCH 30, 2023

Being on top of the business seems to be a challenge with the rise of the hospitality industry and more competitors appearing. Want to stand out? Get to know the hotel kiosk system and the features that you will need.

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Hospitality Magazine

MARCH 28, 2023

Five food and beverage concepts have arrived in Melbourne’s St Kilda – all packaged into the slick Saint Hotel. The location, a former a nightclub, pub and and bank, has been given new life by Field Group, who worked with architects Telha Clarke to transform the historic building. “It was a beautiful building and we saw so much potential,” says Saint Hotel General Manager Mrinal Beekarry. “I’ve been fortunate to find people along the way who share the same enthusiasm and

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Magazine 243

Modern Restaurant Management

MARCH 31, 2023

How much information do you have about the foods your company handles in the course of business? If subjected to a food recall, would you be able to produce clear records delineating every touchpoint where the food was produced, harvested, processed or transformed, shipped, received, and used? How long would it take you to produce all that information when the FDA came calling?

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Information Communication Events 178

eHotelier

MARCH 29, 2023

Any and every form of guest interaction with your hotel can be invaluable for guiding the future of your brand, but only if you are properly digitizing and tabulating all these forms of communication. The two of us are believers of the ‘silent majority’ whereby for every question posed to your hotel, there are ten.

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Communication 278

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Boutique Hotel News

MARCH 27, 2023

Portugal: Lifestyle and luxury hotel portfolio Vignette Collection, part of IHG Hotels & Resorts, has announced the opening of Casa da Companhia in the centre of Porto, Portugal. Casa da Companhia marks the first European hotel to join Vignette Collection since the soft brand launched in 2021. The hotel is housed in the former headquarters of Port producer Real Companhia Velha, and guests can experience ‘fire opening’ a bottle of Port every Wednesday and Saturday early evening.

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MEWS

MARCH 31, 2023

A t this point, over 700 lucky people are counting down the days to Unfold , the year’s most innovative hospitality event. Be quick i f you’ d like to join them – there are only a handful of tickets left.

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Events 130

Modern Restaurant Management

MARCH 30, 2023

The FICA Tip credit (FICA stands for Federal Insurance Contributions Act) is a federal income tax credit that was enacted to offer financial relief to businesses in the food service industry that has employees who receive part of their wages through tips given by customers. The tax credit was originally designed to deter businesses from hiding or underreporting tip income and prevent an unintended financial burden on those businesses for their share of the FICA tax on reported tips.

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Information 177

eHotelier

MARCH 28, 2023

Here's how hoteliers can position themselves to drive revenue, attract more guests, and stay relevant in a rapidly changing landscape.

Marketing 312

Marketing 312

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Boutique Hotel News

MARCH 31, 2023

India: Softbank-backed hospitality chain OYO is said to have confidentially submitted a “pre-filing” document for its long-anticipated initial public offering [IPO], a source from the company told Reuters. The company, which is known officially as Oravel Stays, filed to go public as far back as October 2021 but the IPO has gone through a series of delays since then, including in January when the national Indian capital markets regulator, the Securities and Exchange Board of India [Sebi], aske

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Document Scheduling Marketing 130

MEWS

MARCH 30, 2023

Hotel community engagement is important for brand identity and word-of-mouth marketing, as you’re more likely to get recommended. It’s also a great way of contributing to the greater good of your community. By building long-lasting relationships with local businesses and people, your hotel is set to thrive.

Marketing 130

Marketing 130

7 Shifts

MARCH 28, 2023

As of last week, there are now more than 1 million restaurant pros using 7shifts! That means 1 in every 15 restaurant workers in the U.S. relies on 7shifts to stay better connected to their team, manage their work schedules, and get paid. I know firsthand how difficult and unpredictable this industry can be. When I was younger, my grandparents owned restaurants and my dad owned several Quiznos locations.

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Scheduling Accounting Communication 148

eHotelier

MARCH 26, 2023

Tapping a skilled technology partner to handle the necessary integrations between the property-management system and other on-premises solutions can give operators a greater chance for success.

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Property Management 264

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Boutique Hotel News

MARCH 31, 2023

Italy: Hotel franchising company Wyndham Hotels & Resorts has launched its Dolce brand in Italy with the opening of a 207-bedroom hotel in Milan. The Dolce by Wyndham Milan Malpensa marks the group’s first hotel under the Dolce brand in Italy. The opening of the property is the result of a longstanding franchise collaboration with hotel management firm Zeus International Hotels & Resorts , which currently oversees nine hotels in three countries.

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Catering 130

Hotel Owner

MARCH 31, 2023

Recent analysis conducted by UKHospitality shows that energy costs for the hospitality sector are set to be £12bn higher than prior to the energy crisis. The government is set to introduce the Energy Bill Discount Scheme from tomorrow (1 April) which will replace the current Energy Bill Relief Scheme while providing discounts to eligible non-domestic businesses.

Pricing 119

Pricing 119

Modern Restaurant Management

MARCH 30, 2023

Bon Appétit positioned a series of cameras inside the kitchen at Michelin-starred New York restaurant Crown Shy. Executive chef Jamal James Kent narrates as he and the staff handle a typical dinner rush.

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eHotelier

MARCH 26, 2023

Located on the picturesque Plaza del Santo Cristo in the heart of Marbella´s Old Town, La Fonda Heritage Hotel is officially opening its doors on 1st April 2023 as the first Relais & Châteaux property in Andalusia.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Boutique Hotel News

MARCH 30, 2023

EU: Boutique hospitality group Sircle Collection will launch a lifestyle brand, Sircle Hotels , later this year with two hotel openings in London and Milan. Sircle Hotels joins the Sircle Collection portfolio alongside Sir Hotels, Max Brown Hotels, Park Centraal Hotels, Àterre and private members club concept, The Cover. In autumn this year, Sircle London will open as the group’s debut UK property.

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Hotel Owner

MARCH 28, 2023

International hotel group, Motel One, has revealed its FY22 revenues surged to €639m (£ 561.9m), up €238m (£209m) in 2021, thanks to the addition of eight new hotels to its portfolio. Last year, the Motel One Group revealed its best quarterly result in the company’s history, with 2022 Q3 results showing a revenue increase of nearly 40% from pre-Covid (2019) to €202m (£177m).

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Lodging Magazine

MARCH 27, 2023

ATLANTA—Officials of the former Banyan Tree Management announced that the company has relaunched as Aperture Hotels. The new company will continue to provide hotel management services but with an eye on expanding its third-party management portfolio and possible management company mergers and acquisitions. “Historically, we have been seen almost exclusively as an extension of Banyan Investment Group, providing services only for their portfolio,” said Charles Oswald, president and CEO, Aperture H

Magazine 115

Magazine 115

eHotelier

MARCH 30, 2023

HiJiffy is releasing version 2.0 of Aplysia OS, its proprietary guest communications operating system, that will use the power of generative AI to handle guests’ questions and requests with unparalleled accuracy and automation.

Communication 130

Communication 130

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.