Sat.Feb 24, 2024 - Fri.Mar 01, 2024

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Why sustainability matters to hotel guests, staff and the environment

eHotelier

Let’s take a look at the intersection of technology and sustainability in the hotel industry to examine how these practices not only benefit the environment but also contribute to a positive Return on Experience (ROE) for both guests and staff.

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Commune Group shares its 2024 forecast

Hospitality Magazine

The following series is filled with valuable insights from the country’s leading operators on everything from milestone moments to the impact of the cost-of-living crisis, what they’re tipping will be big in 2024, and the current staffing landscape. Co-founder Simon Blacher covers the ease of staffing challenges and establishing brands with longevity.

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Adopting Tech Solutions Is the Smartest Decision Restaurants Can Make

Modern Restaurant Management

Sweetgreen implemented tech solutions to improve their operations, boost sustainability , and personalize customers’ experiences. Chick-fil-A and Starbucks launched apps that make their consumers’ journeys more convenient, efficient, and enjoyable. Hot Palette Holdings uses AI to improve their forecasting, optimize inventory, and reduce waste.

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What can hospitality learn from airlines?

MEWS

The utilization mindset Running a profitable airline is hard. In 2023, the industry’s net profit margin was less than three percent. This requires an ambitious approach to utilization, and it’s definitely something hospitality can learn from.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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How to design an efficient hotel kitchen

eHotelier

This guide will walk you through the essential steps to create a kitchen that meets the demands of a busy hotel environment, focusing on simplicity and functionality.

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More Trending

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Blending in with the Plant-Based Trend

Modern Restaurant Management

To promote sustainability and help reduce meat consumption, Mush Foods introduced 50Cut, a mushroom mycelium blend to the US market for chef use in meat, poultry, and fish dishes. To learn more, Modern Restaurant Management (MRM) magazine reached out to Mush Foods Culinary Director AJ Schaller. What factors have fueled the increased use of mushrooms in unique ways?

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Leaning Into Labor Solutions

Lodging Magazine

LODGING Editor-in-Chief Dennis Nessler speaks with representatives from a diverse cross-section of the industry to discuss the current state of labor in the lodging industry. Participants discuss everything from the advantages of flexible pay and hours to technology advances, specifically the AI revolution, and how advances in those areas are impacting today’s workforce.

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Google Hotel Ads bid strategies update: How will it impact your campaigns?

eHotelier

By embracing CPC bidding models and leveraging Google’s suite of advertising tools, hotels can position themselves for success in a post-cookie era while maintaining a commitment to user privacy and driving revenue growth.

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Could Surge Pricing Actually Make Fast Food Better?

EATER

Getty Images Probably not, but Wendy’s thinks so Have you ever been eating a cheeseburger and fries, procured from a drive-thru, and wondered “Wow, I wish I could pay even more for this incredibly mediocre lunch?” If so, you’re in luck! Fast food chain Wendy’s has announced plans to test “dynamic pricing” at its locations across the country, beginning in 2025.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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SOCi Report: Brand Loyalty Affected by Online Inaccuracies

Modern Restaurant Management

Inaccurate business listings can have a substantial impact on brand loyalty, according to the first release of SOCi Inc.'s 2024 Consumer Behavior Index (CBI), which examines shopper practices and preferences when interacting on and offline with local businesses, including restaurants. Nearly two-in-three (63 percent) have encountered inaccuracies in business listings on major platforms such as Google, Facebook, and Instagram.

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In Her Comfort Zone

Lodging Magazine

What initially inspired you to get into the hospitality business? When I was 18, I worked as a hostess at a restaurant my Uncle Vince managed. I did not like the restaurant business very much. Then, I got a job at a hotel in Philadelphia. I thought, ‘This is temporary until I find my dream job.’ The rest is history! Who were some of your mentors or role models, male or female, and what were […] The post In Her Comfort Zone appeared first on LODGING Magazine.

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The crucial role of model rooms in hotel projects

eHotelier

Taking the steps to build model rooms for your project is imperative for a successful project and is well worth the investment in the long run, ultimately saving time and money.

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The 2024 James Beard America’s Classics Winners Are Here

EATER

This year’s honorees include a New York City institution, a decades-old meat and three, and the oldest Burmese restaurant in San Francisco James Beard Awards season is well underway. The list of semifinalists in the chef and restaurant category dropped late January, and today, the James Beard Foundation announced the recipients of its America’s Classics Awards.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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How Optimizing Your Payment Processing Strategy Can Mitigate Financial Challenges Facing Restaurateurs

Modern Restaurant Management

Restaurants and franchises face numerous financial challenges that can hinder their success, however, by optimizing their payment processing strategy, these businesses can overcome some of the major obstacles faced by restaurants in their early start, helping them to achieve greater stability and ultimately profitability. Payment processing pricing structures often used by restaurants allow providers to layer their processing fees on top of other underlying debit and credit card fees.

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Aimbridge Names Craig S. Smith CEO

Lodging Magazine

Aimbridge Hospitality announced that Craig S. Smith will join the global hospitality management company as CEO, effective March 18, 2024. As only the third CEO in Aimbridge’s history, Smith is expected to leverage decades of operational experience and leadership with Marriott International to solidify Aimbridge’s position in the industry. Having begun his hospitality career in hotel operations, Smith was a general manager before being tapped for executive spots in several international markets,

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Real estate disputes: Update on hospitality and leisure sector

eHotelier

Landlords responded to tenants' challenges with flexibility in 2023, including forgiving COVID-19 arrears and altering fixed rents to turnover rents temporarily. This reciprocal relationship between landlords and tenants has led to the emergence of leases structured on turnover rents, providing support during uncertain times while ensuring landlord income.

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Please Explain the Luxury Martini to Me

EATER

A luxury Martini now costs more than $40 at top cocktail bars. Are bars cashing in on our love for the drink, or is there more to the trend?

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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The Tech Revolution Reshaping the Restaurant Experience

Modern Restaurant Management

In a world reshaped by the pandemic, evolving labor markets, and shifts in consumer behaviors, restaurant owners are increasingly turning to technological innovations. These technologies, often unseen but highly influential, are quietly revolutionizing culinary practices and guest experiences. Whether it's the utilization of AI-driven analytics to elevate menu design or the precision of robotics transforming kitchen operations, a new era in dining is taking shape.

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Manifesting Destiny: Indigo Hospitality’s Program to Bring Team Members to the Next Level

Lodging Magazine

Nearly every hospitality leader mentions a special quality sought in prospective team members, one that’s generally universal within their own ranks. Yet, as Jennifer Krapp, Director of Operations at Indigo Road Hospitality Group (IRHG), told LODGING, developing those with the potential to find success and fulfillment in her organization can require an investment, something she said, her company is proud to make through a program that rewards—and encourages—a select group of food and beverage em

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Shinta Mani Wild joins the long run to drive holistic sustainability

eHotelier

As part of its strong commitment towards sustainability, Shinta Mani Wild – A Bensley Collection, a luxury, all-inclusive tented camp located in the South Cardamom Forest in Cambodia, has joined as a fellow member of The Long Run. In so doing, Shinta Mani Wild – A Bensley Collection has embarked on a journey of continuous improvement, committed to working towards best practices across Conservation, Community, Commerce and Culture – referred to as The Long Run 4Cs.

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Renaissance Honolulu Hotel & Spa Debuts Where Sky Meets Sand in the Heart of Honolulu

Hospitality Net

Hawaii’s first Renaissance Hotel invites travelers to discover the best of Oahu with innovative design, world-class cuisine and locally inspired livingRenaissance Honolulu Hotel & Spa - PoolRenaissance Honolulu Hotel & Spa - Exterior.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Boosting Customer Loyalty: Chatbots are New Travel Tech MVP

Revenue Hub

Customer loyalty has become a cornerstone of success in the fast-paced world of travel technology. Adopting innovative tools becomes imperative as businesses vie for an edge in customer engagement and retention. Chatbots stand out as the new MVP in enhancing customer loyalty programs. NB: This is an article from Switchfly Subscribe to our weekly newsletter and stay up to date Chatbots are transforming the travel industry’s approach to loyalty and rewards programs by streamlining customer s

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Marriott Gives Updates on Caribbean and Latin American Growth From 2023

Lodging Magazine

PLANTATION, Florida—Marriott International announced a year of room signings and additions across the Caribbean and Latin America (CALA) in 2023. The company nearly doubled its number of deal signings in the region versus the prior year, signing 57 transactions and nearly 7,300 rooms in 2023 to reach a solid pipeline of 24,000 rooms across the region at the end of last year.

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Is It Time for a Michelin Guide to Texas?

EATER

Texas restaurants have scooped up major accolades from the James Beard Awards and beyond in the last decade, but chefs have mixed feelings about a theoretical Michelin Guide to Texas.

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Marriott announces first Marriott All-Inclusive in the Dominican Republic

Hospitality Net

Marriott International in the Caribbean and Latin America announced today the latest addition to its All-Inclusive by Marriott Bonvoy portfolio with the signing of Marriott Miches Beach, An All-Inclusive Resort, currently the Sunrise Miches Beach Resort in Dominican Republic. Set to undergo a conversion process commencing in the second quarter of 2024, the resort is slated to open its doors under the Marriott Hotels brand in the first quarter of 2025.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.