May, 2023

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10 smart hotel cost control ideas to save money

eHotelier

Cost can always be reduced, but how does this multi-facted issue impact your day-to-day operations and how will it reflect on your guest experience? Here are ways to turn cost issues into a competitive advantage.

Marketing 325
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Cryptocurrency adoption in the hotel industry

eHotelier

Adopting cryptocurrency should align with your overall business goals and strategies. It’s not a one-size-fits-all solution, but with the right approach, it can be a significant addition to your hotel’s payment options.

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Restaurants Under Attack from Cybercriminals: How to Protect Your Business

Modern Restaurant Management

As the restaurant industry becomes more reliant on technology, the risk of cyber attacks is rising. Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. One study found that in 2016, the food and beverage industry accounted for ten percent of all data breaches. While many restaurant owners may not think they need to worry about cyber attacks, the reality is that no business is immune.

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The Giant Jiggly Crystal Meatball Is the Ultimate Taiwanese Snack

EATER

Crystal meatballs ready to be cooked at Da Zhu Taiwanese Meatball. Though Taiwan boasts a lot of great foods, the hefty, chile-glazed, dumpling-like meatball reflects the island’s culinary history and terroir, from the sweet potato starch wrapper to the bamboo and pork filling In the central Taiwanese city of Changhua, just next door to Taichung, one of the alleged birthplaces of bubble tea, shops and stalls serve another local snack that looks a lot like a giant translucent boba.

Marketing 145
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Visualizing new ways to protect sharks with data and analytics

SAS

Where do hammerhead sharks go at night? And perhaps more importantly, why? Research Scientist and Professor Alex Hearn of the Galapagos Science Center hoped that a team of SAS analytics volunteers would be able to answer that by analyzing data he has collected over nearly two decades. The project is [.

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Nobu Hospitality Expands into Lisbon

Hospitality Net

Nobu Hospitality, the fastest growing luxury lifestyle brand founded by Chef Nobu Matsuhisa, Robert De Niro, and Meir Teper, is pleased to announce its expansion into Portugal marking another significant milestone in the company’s global expansion strategy.

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How Generative AI is transforming travel marketing

eHotelier

Here is a closer look at how generative AI will impact travel marketing along with examples of its potential applications in hotels, destinations, restaurants, cruise companies and airlines.

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Digital Dining: What Restaurants Need to Know Now

Modern Restaurant Management

In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting. These raring-to-dine customers were twice as likely as other respondents to increase their future visits.

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Thank God, Veggie Burgers With Actual Vegetables Are Making a Comeback

EATER

This veggie burger is made with mushrooms, sweet potatoes, carrots, farro, and quinoa. | Shake Shack After the rise of fake meat, Shake Shack’s new mushroom-and-quinoa patty suggests a return to good old veggie burgers With the rise of Impossible and Beyond burgers, the veggie burger has been in a bit of an existential crisis on American menus lately, as restaurants (and fast food chains in particular) quickly — and, for some, controversially — adopted the new products.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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TSA’s Facial Recognition Raises New Concerns

Travel Pulse Destinations

Some government officials are worried about the risk to civil liberties, privacy rights, safety and security of biometric data, and racial discrimination.

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3 facts about cloud economics that could help your organization

SAS

The shift to cloud computing has dramatically transformed how organizations and businesses store, manage and analyze their data. The benefits of this shift are well-known: Moving to the cloud increases the potential to gain more value their data through faster access, greater scalability and cost-efficiency. All plain sailing, right? Not [.

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Derry’s Ebrington Hotel to open this June after £16.5m investment

Hotel Owner

The new Ebrington Hotel in Derry is set to open at the end of June, following a £16.5m investment by Ebrington Leisure Holdings. Resting on the banks of the River Foyle, this landmark 93 bedroom hotel sits overlooking the historic walled city in one of the most iconic locations in Derry, positioned directly at the end of the peace bridge with views of the entire city.

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Best practices to improve hotel maintenance management

eHotelier

Plumbing, HVAC, lighting, and the overall appearance of the establishment are areas of special focus for hotel maintenance teams. When all building systems are functioning smoothly, guests are more likely to spread positive feedback, ultimately benefiting the hotel's reputation.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Five Ways to Enhance and Improve the Takeout and Delivery Customer Experience

Modern Restaurant Management

Less than two decades ago, restaurant-quality meal delivery was largely limited to pizza and Chinese takeout. Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. Consumers crave convenience. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success.

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Adnan Malik Promoted to Chief Revenue Officer of Magnuson Hotels

Hospitality Net

Magnuson Hotels is pleased to announce the promotion of Adnan Malik to the position of Chief Revenue Officer (CRO). In his new role, Malik will oversee the company’s revenue management strategy and drive initiatives to enhance revenue growth across the organization.

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How to Watch This Year’s James Beard Restaurant and Chef Awards

EATER

Andrew Zimmern, shown here in 2022, is one of the co-hosts of this year’s awards ceremony. | Getty Images for James Beard Foundation Tune into the official livestream right here on June 5 The James Beard Foundation restaurant and chef awards are happening Monday, June 5, at Lyric Opera of Chicago, and while chefs from coast to coast are busy packing their bags, Eater is getting ready to showcase all the action day-of, as the exclusive host of the James Beard Foundation Awards livestream.

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New Management Company Aperture Brings Growth Plans Into Focus

Lodging Magazine

Intent on considerably expanding its third-party management portfolio and positioning itself for growth through a potential acquisition, Banyan Tree Management recently relaunched as Aperture Hotels. Led by President/CEO Charles Oswald, Atlanta, Georgia-based Aperture Hotels represents what he describes a “whole new company.” For over a year, Oswald held the same position for Banyan Tree Management, which had served as the management arm for Banyan Investment Group and its portfolio of 15 proper

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Ennismore founder to open Estelle Manor in Oxfordshire

Hotel Owner

The founder of Ennismore, Sharan Pasricha, is to open a hotel and private members’ club Estelle Manor in Oxfordshire this spring. The property, formerly known as Eynsham Hall country house hotel, was purchased by Ennismore, the owner of Gleneagles in Auchterarder and the Hoxton hotel brand, in 2018. Pasricha has launched both Estelle Manor and its “sister property,” Maison Estelle, which are run separately from the Ennismore business.

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Website design and UX trends for 2023

eHotelier

Ease of experience and personalization has emerged as the most crucial components of any online interaction in 2023 — especially as it pertains to transactional traffic. Because of this, it should be a top priority of any hospitality entity to ensure that prospective guests are able to enjoy a hassle-free undertaking when navigating an online presence.

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Restaurants with Strong Brand Identities Captivate Gen Z

Modern Restaurant Management

Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious. As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Here are the biggest takeaways for how restaurants can engage with Gen Z in ways that create a competitive advantage.

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WTTC: U.S. travel & tourism to reach record high this year

Hotel Business

The World Travel & Tourism Council ’s (WTTC) 2023 Economic Impact Research (EIR) has revealed that the U.S. travel & tourism sector is forecast to exceed the 2019 peak this year. The sector is set to contribute $2.24 trillion to the U.S. economy this year, surpassing the 2019 pre-pandemic high of $2.17 trillion. WTTC is also forecasting that the sector will create more than 1.2 million jobs this year, recovering almost all of the jobs lost due to the COVID-19 pandemic to reach 17.4 milli

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Tanara’s So Creative

EATER

Tanara Mallory’s videos have garnered millions of views. TikTok star Tanara Mallory knows grotesque viral food videos are a joke. Luckily, she’s writing the punch lines. There’s no shortage of out-there cooking videos on the internet: Just scrolling through TikTok you can find recipes that range from the inedible to the plain baffling. Thankfully, though, there’s now a voice of humorous reason to help us make sense of it all: Tanara Mallory.

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Must Start Somewhere: Sourcing the Next Big Ideas in Lodging Tech

Lodging Magazine

Ambitious entrepreneurs in lodging technology innovation are motivated by a passion to improve the industry, companies, people, and maybe even the world. Driven by a desire to succeed, they work tirelessly to secure the funding, backing, and press necessary to transform their fledgling idea into a thriving business operation. But how do these ideas start?

Magazine 111
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Cycas Hospitality makes two senior appointments

Hotel Owner

Cycas Hospitality has recently announced two senior appointments, strengthening the hotel management company’s operational leadership team as the organisation fast approaches 50 hotels under management across 12 European countries. Ben Thomas joins Cycas as chief operating officer (UK and Ireland) supporting hotels and serviced apartments in key locations across the UK, including the opening of the forthcoming Residence Inn Manchester, Piccadilly and Four Points by Sheraton Edinburgh.

Marketing 119
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Hotel operator’s checklist to master flawless check-in

eHotelier

The check-in process begins long before guests arrive at the front desk – and extends beyond checkout as well. From pre-arrival to during and after a guest’s stay, there are multiple touchpoints that define how a guest experiences your hotel’s approach to hospitality.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an