eHotelier

OCTOBER 24, 2023

Is your training tactical or strategic? - Insights While tactical and strategic training have their merits, the true power lies in combining them.

Training 289

Training 289

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic. While restaurants might have expected to see a bigger shift back to in-person transactions as a result of customers looking to cut costs, there simply hasn’t been a

Pricing 197

Pricing Marketing Customer Service Scheduling 197

eHotelier

OCTOBER 24, 2023

Marriott International announced that starting today, members of Marriott Bonvoy®, Marriott International’s award-winning travel program and marketplace, and Rappi users in Mexico who link their accounts will enjoy special benefits and more opportunities to accumulate points.

Accounting 244

Accounting 244

MEWS

OCTOBER 24, 2023

Efficient hostel housekeeping is vital for smooth operations. Happy guests mean fewer complaints and less stress on your front desk staff. To keep a clean, organized, and efficient working environment, you need to enhance your housekeeping operations.

Housekeeping 130

Housekeeping 130

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

eHotelier

OCTOBER 24, 2023

PMZ Realty Capital LLC, a national boutique real estate investment banking firm focused on creating advantageous capital structures for its clients, announced today they have arranged a $40M refinancing loan for the Hilton Garden Inn Atlanta Downtown in Atlanta, Georgia. A European bank provided the five-year interest-only loan, and the borrower, Legacy Ventures, will be using the part proceeds to pay off the existing debt and contribute to reserves for a future property improvement plan (PIP).

Reservations 147

Reservations 147

eHotelier

OCTOBER 24, 2023

Splendid Hospitality Group has appointed Andrew Kendrick as its new Managing Director- Hotels with immediate effect, responsible for overseeing the successful performance of all 24 hotels within the Splendid Hospitality portfolio, as well as managing the central support services for all hotel businesses.

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Horizon Hospitality

OCTOBER 24, 2023

Studies have shown that lifelong learning is crucial to wellness during the golden years. While there is a growing niche industry of senior living communities connected to college campuses, residents don’t need physical access to a classroom to reap the benefits of lifelong learning. Here are five ways senior living communities can incorporate lifelong learning to enhance total wellness for residents: Start with Academics The most basic way to help seniors continue learning is to get back to the

Training 130

Training 130

eHotelier

OCTOBER 24, 2023

Craig Hopson is Chef de Cuisine of Shirley Brasserie at The Hollywood Roosevelt, the historic boutique hotel in the heart of Hollywood. With two decades of culinary experience working at Michelin-starred restaurants, Hopson oversees all culinary operations of the vibrant, newly reimagined French-inspired brasserie offering a comprehensive menu of classic hors d’oeuvres, raw bar selections, cheese and charcuterie boards, butcher cuts hot off the wood-fire grill, and more.

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EATER

OCTOBER 24, 2023

Miss M. Diamond serving doughnuts to American servicemen in a Salvation Army hut on Union Square, New York, circa 1918. | FPG/Hulton Archive/Getty Images Even during the worst of war, the ring-shaped confections offered a bite of joy and a much-needed morale boost to weary soldiers during World War I Dough fried in oil is a delicacy found worldwide, from Greek loukoumades to Moroccan sfenj to jalebi in India and Pakistan.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

OCTOBER 24, 2023

Clark Atlanta University (CAU), the first Historically Black College and University (HBCU) in the southern United States, and IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, hosted an event earlier this month highlighting the importance of corporate HBCU partnerships to support student success. Together with CAU students and leaders, IHG announced it would again renew its commitment to CAU as a Premier Corporate Partner for 2024 and unveiled a renovated student lounge

Events 130

Events 130

PhocusWire

OCTOBER 24, 2023

Users who search Google and click through to a specific property will now be able to compare costs from multiple travel sites on which the property is listed. Just don’t expect to find Airbnb or Vrbo among the listings.

Pricing 113

Pricing 113

eHotelier

OCTOBER 24, 2023

Hotel Per La, Autograph Collection continues to grow its commitment to excellence and dedication to guests by joining the prestigious portfolio by Marriott Bonvoy, inviting guests to embark on new experiences that celebrate the inclusivity of the property and its origins. Hotel Per La joins Autograph Collection’s 290 independent hotels handpicked for their unique attributes and.

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Hotel Business

OCTOBER 24, 2023

She Has a Deal (SHaD), a real estate education and investment platform dedicated to creating new pathways to hotel ownership and development for women, has launched the fifth season of its signature hotel investment pitch competition, SHaDPitch 2024, which will culminate in a final event on April 25-26, 2024, at the MGM National Harbor in Maryland. The educational program and accelerator offers two competitive tracks to women interested in learning to invest in hotel real estate: Early Careerist

Reservations 111

Reservations Presentation Events 111

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

EHL Insights

OCTOBER 24, 2023

Human interaction is more important than ever as society recovers from COVID-induced social changes and welcomes the arrival of ubiquitous artificial intelligence such as ChatGPT. Human experience based on interactions is not only critical to the traditional hospitality industries but also other industries, such as healthcare and retail. As part of the Hospitality Vibes interview series, I interviewed Claudio Garbellini, Deputy General Director of SOL Group, Italy’s leading home care provider.

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Hotel Business

OCTOBER 24, 2023

Aligned Hospitality Management has promoted Tara Lundgren to VP, operations. Lundgren, who served as GM of the DoubleTree Suites by Hilton Hotel Tucson Airport in Tucson, AZ, will join Aligned’s corporate team to lead and enhance operations throughout the company’s portfolio of properties. While working at the DoubleTree Suites by Hilton Hotel Tucson Airport, managed by Aligned, she moved up from her role as director, sales and marketing to take on the position of GM.

Hospitality Management 105

Hospitality Management Marketing 105

Hospitality Net

OCTOBER 24, 2023

Traveling reveals the best versions of ourselves that we sometimes don’t get to fully explore at home – and it’s not just a boost in Vitamin D that enables this. Booking.com’s annual Travel Predictions research* found that more than three quarters (78%) of travelers feel more alive than ever on vacation, transporting them out of autopilot and into their best life, whether that’s chilling out (literally) in cooler climes, chasing culture or cycling through the charming curves of unfamiliar city s

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Hotel Owner

OCTOBER 24, 2023

Great Scotland Yard Hotel, a luxurious five-star establishment near iconic London landmarks, has been added to Internova Travel Group’s Curated Hotels and Resorts programme , known for its lifestyle properties. The hotel boasts 151 rooms, Michelin-starred dining by Niklas Ekstedt, and various bars and lounges. Internova clients receive benefits such as a $100 (£82) credit for stays of two or more nights and room upgrades.

Catering 98

Catering Marketing 98

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Net

OCTOBER 24, 2023

Tambourine, the Fort Lauderdale-headquartered digital marketing technology company serving hotels, resorts, and tourism destinations worldwide, is celebrating thirteen Travel Weekly Magellan Award wins with its clients.

Travel and Tourism 100

Travel and Tourism Marketing 100

Hotel Owner

OCTOBER 24, 2023

London luxury hotel, The Goring, has announced the appointment of Jeet Chauhan as its new director of food and beverage. Chauhan joins with over 14 years of experience within food and beverage, and will be in charge of culinary offerings and beverages served in The Dining Room, The Goring Cocktail Bar, The Veranda, Room Service and all Private Dining Rooms.

Communication 98

Communication 98

Hospitality Net

OCTOBER 24, 2023

Renaissance Honolulu Hotel & Spa, a captivating new destination where adventure meets authenticity in the heart of Honolulu is set to open in early 2024. Renaissance Honolulu, the brand’s first location on the island of Oahu, will offer an immersive island experience to culturally curious travelers. Situated near the city’s vibrant epicenter and its world-famous beaches, this brand new 39-story oasis features luxurious rooms and suites with floor-to-ceiling glass windows and contemporary design.

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Hotel Owner

OCTOBER 24, 2023

Mercure Oxford Hawkwell House Hotel has appointed a new head chef to help put the venue on the map as a go-to dining destination in Oxford. The boutique hotel has appointed chef Anthony Pitcher to elevate the dining experience at the hotel and introduce a fresh new concept to its signature restaurant Frank’s. He has more than 15 years of experience working in high-level kitchens and a wealth of fine dining expertise.

Catering 98

Catering Events Training 98

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

OCTOBER 24, 2023

Eleven, a leading collection of global adventure lodges, is delighted to expand its presence in New Zealand with the acquisition of Owen River Lodge, an award-winning angling lodge in the Tasman region known for its brown trout sight fishing. Owen River Lodge becomes the 13th property in the portfolio and second in New Zealand, joining Eleven’s Cedar Lodge, tucked beneath the Southern Alps and famed for its world-class helicopter-assisted angling.

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Hotel Owner

OCTOBER 24, 2023

The Belfry Hotel and Resort, in North Warwickshire, has announced the promotions of six female members of staff. Lynsey Smith has been promoted from resort desk manager to revenue manager. With 25 years’ experience behind her, over 20 of these on the resort desk, Smith will utilise her management skills to lead both the revenue team and resort desk team.

Customer Service 98

Customer Service Catering Events 98

Hospitality Net

OCTOBER 24, 2023

Paradigm Development Partners, LLC was joined by Clay County officials and project partners on Tuesday, October 17 to celebrate the official groundbreaking of TownePlace Suites by Marriott Middleburg. The contemporary 124-room extended-stay hotel is coming soon to the Clay Town Center, a new mixed-use development at the southwest corner of Branan Field Road and Old Jennings Road boasting professional offices, restaurants and retail space.

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Hotel Owner

OCTOBER 24, 2023

Accor has shared an update on its market leading position in the global extended stay, serviced apartments and private rentals segments including new destinations for its Novotel Living brand. The “forward-thinking” extension of Novotel, one of the best-known midscale hotel brands in the world, is now operating in Singapore, Bangkok, Saigon, and Kazakhstan, with more locations soon to follow.

Marketing 98

Marketing Accounting Book 98

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.